Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking
See all facilities

Review Highlights

Pros:
Good location
Cozy rooms
Nice garden
Convenient grocery shop nearby
Cons:
Limited hot water
Inaccurate bookings
Hard beds
Noisy chairs
Lack of private parking

Categories

Cleanliness
7.5
The cleanliness of the apartments was generally satisfactory, with some guests mentioning the cleaning was okay.
Service
8.3
Service was appreciated by guests, though some had complaints about communication with the host.
Location
8.1
Guests praised the location of the apartment, with a grocery shop nearby and a good view from the balcony.
Room Quality
6.7
Room quality had mixed reviews, with some mentioning cozy rooms and a nice garden, while others complained about the hard beds and inaccurate booking details.
Amenities
6.8
Limited hot water availability and noisy chairs were highlighted as issues with the amenities.
Value for Money
6.7
Some guests felt the value for money was not optimal due to the discrepancy between the booked and received apartment.
Food and Beverage
0
No specific feedback provided in reviews.
Overall Experience
8
Overall, guests had a positive experience with the apartment complex, highlighting the good temperature, convenient location, and satisfactory service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 00:32

Property Description

Mountain Views and Terrace

Experience breathtaking mountain views from the terrace at Downtown Bansko Resort. Start your day with a cup of coffee while soaking in the scenic beauty surrounding the property.

Family-Friendly Accommodation

With family rooms available, Downtown Bansko Resort is the perfect choice for a family getaway. Enjoy the comfort and convenience of spacious accommodations designed to cater to families of all sizes.

Skiing and Activities

Located in Bansko, guests can easily access skiing and a variety of outdoor activities. Whether you're a beginner or an experienced skier, there's something for everyone to enjoy in the snowy mountains.

Ready to experience a mountain retreat like no other? Book your stay at Downtown Bansko Resort now for a memorable vacation in Bansko!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for BGN 39 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 28 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 6.7
Amenities: 6.8
Value for Money: 6.7
Food and Beverage: 0
Overall Experience: 8
N
Nagy • extended_group • ro
7
2026-02-14 • via Nuitee
M
Moshe • couple • il
7
Pros:

הכל היה בסדר גמור

Cons:

השבילים מסוכנים מלאים קרח ואף אחד לא דואג לסדר אותם לשים מלח גס וכאלה כמו כל מקום בעולם(נפל לנו אישה מבוגרת שברה כתף והממשך מובן) היה נזילה של מים בשירותים באו לסדר ולמרות הכל המשיך הנזילה!!! אבל הדבר הכי דפוק זה הכרטיס שהוא מפתח לכניסה ולחדרים כל פעם שנוגע בהם פלאפון המפתח מפסיק לעבוד סרט לא נעים שאתה חוזר באמצע הלילה

2026-02-12 • via Nuitee
Y
Yuliya • couple • ua
8
2026-01-04 • via Nuitee
Y
Yuliya • extended_group • ua
8
2026-01-04 • via Nuitee
Z
Zreik • with friends • il
9
Superb
2025-02-25 • via Nuitee
V
Victor • family with young children • ro
6
Pleasant
Pros:

The location of the apartment is just perfect..
It was good temperature in the apartment.
Is equipped with what you need for a week.
You have a grocery shop in the corner of the building.
The whole complex is OK. Just be careful with what you book because you don't get what is on the foto's.

Cons:

I booked an apartment with balcony, shower and bath but I get an apartment at the top floor without balcony and just a bath.
We tried to communicate with the host but the solution that was offered was just the money back and leave . Not an option for us.
Is a pity that is not giving you the confirmation from the time you pay, which apartment you will get exactly. You book and is just a gamble with what you will get. Just buy the cheapest one because you don't get what you book.
The beds are very hard.
The boiler for the hot water is to small for 4 people to shower and you have to wait a lot to get hot water again.
The cleaning of the apartment was OK.
No private parking, you have to find a place on the street.

2025-02-09 • via Nuitee
P
Petia • family with young children • bg
1
Bad
2025-02-05 • via Nuitee
S
Sash • family with young children • mk
4
Disappointing
2025-02-02 • via Nuitee
D
Dimitrov • young couple • mk
9
Superb
2025-01-23 • via Nuitee
V
Velkova • family with young children • mk
10
Exceptional
2025-01-09 • via Nuitee
A
Alex • family with young children • ua
9
Superb
Pros:

Good location, market nearby, cozy rooms,nice garden and view from balcony...

Cons:

There is not enough hot water for 4 people, should consume economy... noisy chairs

2025-01-09 • via Nuitee
G
George • family with young children • ro
6
Location with ok positioning, with quality furniture, but with poor administration on the cleaning s
2025-01-08 • via Nuitee
B
Blendi • family with young children • xk
3
Poor
2025-01-07 • via Nuitee
D
Dunja • family with young children • rs
9
Great stay with kids, will come back for sure!
Pros:

Cozy, quite appartment in big complex with everything you need. Supermarket right in complex. Short walking distance to gondola, 10min by foot.

2024-02-24 • via Nuitee
V
Victor-cristian • with friends • ro
4
Very disappointing
Pros:

The kitchen and living area are nice for hanging out with the group of friends

Cons:

The entire place was very dirty, it did not look like it was ever properly cleaned.
We found a pair of dirty socks in one bathroom, both bathrooms were leaking water and you could never go inside without getting your socks wet.

The wifi did not work at all while we stayed there.
I got stuck in the elevator (lucky the emergency guys managed to get me out in less than 30 minutes) and the elevator remained 'Out of service' for the remaining 2 days of our stay.

They mention in the description that there is 'Free parking' at the location, but I send a message to the owner via booking to tell me where we should park and I never got a response (not even today). There is paid parking in front of the apartment complex for which we misunderstood the rules and got one of the cars clamped and fined.

2024-02-19 • via Nuitee
A
Arijana • group • rs
8
Very good
Pros:

Ideal location, close to the gondola, supermarkets, ski rentals, and restaurants. The apartment block is very nice, with a beautiful garden, and the apartments are spacious. The staff answer promptly, but you need to contact them via Booking.

Cons:

The staff are very helpful in case of any problems, but a reception would be a great improvement. I'm a bit of a clean freak, so my opinion on this might not be relevant, but I would raise the hygiene to a new level by devoting more attention to detail. The bed linen and towels were spotless, though.

2024-01-09 • via Nuitee
Шишкова • group • bg
10
Exceptional
2024-01-07 • via Nuitee
J
Jacint • family with young children • ro
9
Apartment close to gondola station🚡
Pros:

+ Great location - close to the gondola station ( on the opposite side of the river), nice internal garden
+ well equiped appartment - towels, dishes and cooking utensils, tea and coffee in the kitchen cabinet
+ helpful apartment management - arranged same floor apartment for our friends, and rebooked the dates according to our request

Cons:

- leaking hot water boiler
- extensible bed is not comfy to sleep

2023-03-26 • via Nuitee
K
Kalman • family with young children • ro
9
Superb
2023-03-25 • via Nuitee
V
Vassiliki • family with young children • gr
8
Very good
2023-02-28 • via Nuitee