Apart Hotel Uman

Hotels
8.6 (1501 reviews)
144 Ongolmo Edificio A , Concepción , cl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Packed lunches
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable stay
Cons:
Cleanliness issues
Noise at night
Maintenance needed

Categories

Cleanliness
7.81
Several reviews mentioned issues such as mold in the showers and cleanliness concerns.
Service
9.78
Many guests praised the communication and kindness of the staff.
Location
9.32
The location was frequently highlighted as very good, convenient, and safe.
Room Quality
8.27
Mixed feedback with mentions of comfort but also some issues like window problems.
Amenities
7.8
Some issues such as the lack of a functioning water supply and limited kitchen supplies were noted.
Value for Money
8.26
Most guests felt the pricing was reasonable for the location and amenities offered.
Food and Beverage
8.81
Standard quality for this hotel tier.
Overall Experience
8.78
Overall, guests reported positive experiences despite some critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:06

Property Description

City Views and Family-Friendly Accommodation
Enjoy stunning city views from the terrace at Apart Hotel Uman, located near top universities and stadiums in Concepción. The air-conditioned family rooms offer modern amenities like complimentary WiFi, private parking, and packed lunches for your convenience.

Fully Equipped Units
Each unit at the aparthotel is designed for comfort, featuring a desk, satellite TV, and a fully equipped kitchen with a microwave. The private bathrooms come with a walk-in shower and a hair dryer. Rest assured, all units are allergy-free and soundproof for a peaceful stay.

Convenient Location and Shuttle Service
With Universidad del Bio-Bio and CAP Stadium nearby, Apart Hotel Uman is the ideal choice for travelers. Take advantage of the paid airport shuttle service to Carriel Sur International, located just 8 km away. Book your stay now for a memorable experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for CL$ 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1501 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
F
Flor • couple • cl
6
Pros:

Goede bedden en locatie. Het personeel was erg vriendelijk.

Cons:

Verouderd appartement

2026-04-10 • via Nuitee
V
Villanueva Llanos • family_with_children • cl
10
Pros:

El barrio y que estaba impecablemente limpio el alojamiento

2026-04-04 • via Nuitee
G
Gonzalez • couple • cl
10
Excelente calidad precio
Pros:

Muy bueno, la cama muy cómoda y relajante, muchas variedades para la estadía, como microondas, hervidores, refrigeradores etc

Cons:

La televisión pudo tener más variedad, como acceso a youtube, a algún servicio de streaming para ver más variedad, ya que el deco de directv era muy limitado, y muy pocas opciones para ventilación

2026-04-04 • via Nuitee
E
Espina Abatte • solo_traveller • cl
10
Pros:

Departamento muy cómodo,exelente ubicación y muy buena comunicacion con Jessica,esta muy pendiente

2026-04-02 • via Nuitee
F
Felipe • couple • cl
10
Pros:

Ubicación y comodidad

Cons:

La iluminación podría mejorar

2026-04-02 • via Nuitee
S
Soto • couple • cl
10
Pros:

Es un lugar como y acogedor

Cons:

Solo que en la mañana andaba un maestro arriba, yo me encontraba en el depa 4 con traga Luz

2026-04-01 • via Nuitee
S
Sanchez • couple • cl
6
Buena serca del del centro
Pros:

Hubicacon

2026-03-30 • via Nuitee
C
Carla • family_with_children • cl
7
Pros:

Buena ubicación, buen precio.

Cons:

La habitación tiene un balcón, pero es nada privado. Conecta con todo el piso.

2026-03-29 • via Nuitee
C
Calderón-López • family_with_children • cl
10
2026-03-29 • via Nuitee
J
Jocelyn • solo_traveller • cl
10
2026-03-28 • via Nuitee
D
Diego • couple • cl
10
2026-03-25 • via Nuitee
H
hilda • couple • cl
8
Pros:

La seguridad del establecimiento

Cons:

No tiene Letrero que indique el lugar.

2026-03-23 • via Nuitee
S
Salome • couple • fr
9
Pros:

L’emplacement, le confort, la disponibilité

Cons:

Manque quelques couverts…

2026-03-23 • via Nuitee
N
Nicolás • solo_traveller • cl
8
2026-03-23 • via Nuitee
L
Laura • family_with_children • cl
10
Precio-calidad y ubicación 10/10
Pros:

Tercera vez que nos hospedamos acá, nos gusta por su ubicación muy central, además de cercana a paraderos de buses, y una buena relación precio calidad.

Cons:

El único detalle que debemos comentar con mi esposo es que las sábanas eran de fibra, por lo que al dormir era entre incómodo y chistoso ya que nos electrificábamos, mucha estática con las sábanas, y al tocarnos nos daba la corriente. Podrían revisar ese detalle para mayor comodidad al descanso.

2026-03-20 • via Nuitee
C
Carolina • family_with_children • cl
10
Pros:

La ubicacion era la ideal

2026-03-17 • via Nuitee
R
Rodriguez • couple • cl
10
Pros:

Me gustó la ubicación primeramente, la dueña muy amable y quién entrego el departamento igual. Todo estaba limpio y muy acogedor el lugar, volvería a venir aquí 😊

2026-03-15 • via Nuitee
J
José miguel • couple • cl
10
2026-03-13 • via Nuitee
E
Elvis David • couple • cl
1
Pros:

Nada llegué al hotel y nadie respondió nadie salió no atienden las llamadas ni los mensajes y llegue una hora antes

Cons:

No contestan llamadas ni mensajes no coordinan la hora en la que uno puede llegar

2026-03-13 • via Nuitee
R
Riquelme • family_with_children • cl
8
Pros:

El precio

Cons:

No había cocina

2026-03-12 • via Nuitee