La Casa de las Aves

Hotels
7.8 (50 reviews)
Calle 32 310 , Bacalar , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
CCTV outside property
Television in common areas
Free wired internet
See all facilities

Review Highlights

Pros:
Good value for money
Friendly service
Functional amenities
Cons:
Cleanliness concerns
Uncomfortable beds
Noise at night

Categories

Cleanliness
6.18
The cleanliness was criticized, especially the bathroom.
Service
8.65
Personnel is friendly and welcoming, standard for this hotel tier.
Location
8.69
Good location with access to the center with a car.
Room Quality
6.64
Beds were uncomfortable, affecting overall room quality.
Amenities
8.17
The kitchenette and outdoor terraces are a plus.
Value for Money
8.13
Good price for the value, one of the cheapest options in Bacalar.
Food and Beverage
7.98
Not mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.95
Generally a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:08

Property Description

Luxurious Aparthotel in Bacalar

Family-Friendly Accommodation
Discover La Casa de las Aves, where every family member can enjoy a comfortable stay in our spacious family rooms. With a kitchen, private bathroom, and a terrace or balcony offering garden views, your family will feel right at home.

Convenient Amenities
Enjoy the convenience of free bikes to explore the charming town of Bacalar and stay connected with complimentary WiFi throughout the aparthotel. Rest easy knowing that each unit is equipped with bed linen and towels for a hassle-free stay.

Tranquil Garden Setting
Relax in our serene garden and soak in the peaceful atmosphere of Bacalar. Whether you're lounging on the patio or taking a leisurely stroll, La Casa de las Aves offers a tranquil retreat for your vacation.

Book your stay at La Casa de las Aves now and create unforgettable memories in Bacalar!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 50 reviews
Cleanliness: 6.18
Service: 8.65
Location: 8.69
Room Quality: 6.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 7.95
P
patrihamilton family_with_children br
8
2026-01-03 via Nuitee
I
Isabelle couple fr
8
Pros:

Bon rapport qualité/ prix, accueil sympa, la kitchenette est un vrai plus

Cons:

Pas beaucoup de pression dans la douche et parfois odeurs difficiles dans la salle de bain

2025-11-18 via Nuitee
C
Capucine family_with_children fr
5
Pros:

Le personnel est sympathique
La localisation est bonne (nous avions une voiture pour aller dans le centre)
Un des hôtels les moins cher de bacalar
Des petites terrasses extérieures

Cons:

La propreté laisse à désirer (surtout la salle de bain), pas de tapis de douche donc de l'eau partout, les lits n'étaient pas confortables.
Du bruit la nuit
Le papier toilette est donné au compte goutte et pas de nettoyage intermédiaire durant notre séjour

2025-08-20 via Nuitee
G
Gisela couple es
9
2025-08-13 via Nuitee
B
Bethany young couple gb
10
Exceptional
Pros:

really enjoyed our stay here.
Comfortable and clean room and kitchen.
Bikes available to rent, staff onsite to help whenever needed. Super responsive host. Great location

2025-02-24 via Nuitee
T
Tobias young couple dk
10
Exceptional
Pros:

Very sweet owner and a fair price. We forgot something in our room and the owner was very sweet to accommodate our needs by shipping it. The room is nice, we even had an extra bed which was awesome for storage.

2025-02-20 via Nuitee
B
Billy young couple ca
7
Great and convenient place when in a budget
Pros:

The common kitchen was available and we were the only ones using it.
We were able to do the laundry and hang our wet clothes in the terrace.
The internet worked well
As others said there were free bikes that we could borrow
Very good price
The staff is kind and relaxed(same as the vibes you get in Bacalar) and it felt very safe(omg, I feel so old saying this)

Cons:

One night we had a cold shower, which wasn't horrible but not pleasant.
The bathroom and kitchen were worn out, a bit of maintenance would be nice.
There was a big noise at night right when we went to be and we were told that the water was pumped up to a deposit I believe.

2025-02-20 via Nuitee
D
Davide family with young children it
9
The most welcoming host of Bacalar
Pros:

Sergio is the nicest host :) beautiful terrace to relax + nice kitchen to use. Free use of the bicycle if they're available

Cons:

.

2025-02-02 via Nuitee
E
Elena young couple de
7
Good
Pros:

Great location in a quiet street in Bacalar. Walking distance from the center of the city and some nice places to eat around.

Cons:

A bit more privacy (maybe darker or double-layered curtains would have done the job) and comfier (and slightly bigger) bed would have made our experience better.
Unfortunately, upon our arrival the room was ready but we were not given any information on how to access the property. We had to find a way by ourselves and it took some time before we got an answer. Also, when we finally managed to get into the room, there was no towels available, nor a mat for the bathroom.

2025-01-15 via Nuitee
S
Stella young couple gr
9
Superb
Pros:

It was very clean and with a good view and also the owner was really helpful and polite

2025-01-04 via Nuitee
A
Alejandro family with young children mx
10
Exceptional
2025-01-02 via Nuitee
F
France with friends au
8
Very good
Pros:

- walking distance to ADO station
- we could use the bikes for free
- Esther was really nice
- water available
- we could warm some water
- rooftop

Cons:

- the surrounding was very noisy during the night
- the bins of bathrooms were not emptied

2024-12-23 via Nuitee
F
Florian young couple de
6
Pleasant
Pros:

It was pretty clean and the wifi worked.

Cons:

-There's no reception, when you arrive you need to have a sim card to call them or send them a message
-mini cockroaches in the bathroom, gecko in the room
-the area is not very inviting with many stray dogs around

2024-12-17 via Nuitee
J
Jonathan solo traveller us
10
excellent place in Bacalar, great price and great location
Pros:

La ubicación

Cons:

Todo bien

2024-11-28 via Nuitee
J
Janet solo traveller mx
7
It was a nice stay for 2 nights and close to the ADO bus station and 6 blocks from the lake. The peo
Pros:

No breakfast included.
Water was supplied and there was a kitchen. The large glass window in the bedroom was very nice as was the view, the room was clean and the bed very comfortable. It was quiet and the location was nice in that it was residential, not too far from the lake. and near ADO.

Cons:

The room was very sparse with no comfortable place to sit and relax. Actually there were no comfortable seats anywhere. There was no place to put anything in the bathroom, I was given one well worn towel and there was almost no place to unpack.
Booking.com advertised the room as an apartment but it was not. It was a big disappointment as I was sandwiching the stay between 2 long bus trips and wanted a place to spread out and relax.

2024-11-16 via Nuitee
J
Jennifer young couple ie
8
Very good
Pros:

Great value for money. Clean room in good location. Had free bikes

2024-11-09 via Nuitee
C
Conor with friends ie
10
10/10 would absolutely stay again
Pros:

Super friendly staff that went above and beyond for us, decent location for a great price, clean rooms

2024-10-25 via Nuitee
L
Lizbeth family with young children mx
8
Is was a god place for one night!
Pros:

The air conditioner works very well and the hot water for the shower is fine.

Cons:

The entrance lacks a good path that takes you to the rooms, since it only has stones which turn into mud when it rains, apart from the fact that there were ants right at the entrance and they bit every time I left or entered. If you add a TV and cold water for drink will be great!

2024-08-11 via Nuitee
F
Fabio young couple gb
8
Very good
2024-07-14 via Nuitee
C
Charlotte young couple gg
7
Would stay here again
Pros:

Location was great. 5 min walk to bus station. Free bike rental, although a bit basic they did the job! Kitchen with everything you needed. Bag storage for day of check out.

Cons:

Annoying plastic lining under bed sheets.

2024-03-10 via Nuitee