Apart hotel Fraga

Hotels
8.2 (432 reviews)
Nueva de Lyon 0170, esquina Andrés Bello , Santiago , cl

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Communication issues
Room size and comfort concerns

Categories

Cleanliness
7.88
Comments indicate that cleanliness is generally good but there are some specific issues mentioned.
Service
8.85
Staff were described as excellent and attentive in multiple reviews.
Location
8.89
The location received consistent praise for its convenience and proximity to key areas.
Room Quality
7.64
Mixed reviews, with comments on size and comfort needing improvement.
Amenities
8.37
Facilities were generally well-received, with mentions of kitchen items being sufficient.
Value for Money
8.03
Most reviews indicate that the price was reasonable for the services and location offered.
Food and Beverage
7.88
No specific info found but considered acceptable based on kitchen facilities available.
Overall Experience
8.05
The overall sentiment is positive, with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 23:43

Property Description

Sustainable Aparthotel with Rooftop Pool

Luxurious Accommodations
Experience comfort and convenience in our well-equipped units with balconies, kitchens, and flat-screen TVs. Enjoy mountain views and terraces in select rooms, along with free WiFi and coffee machines for your relaxation.

Top-notch Amenities
Indulge in our rooftop pool, stay active in the fitness room, and benefit from our 24-hour front desk service. We also offer accommodation for disabled guests, ensuring everyone can enjoy our facilities.

Convenient Location
Explore Santiago with ease as we are located near top attractions such as Santiago Cable Car and Patio Bellavista. Take advantage of sightseeing tours and our car rental service to make the most of your stay.

Book your stay at Apart hotel Fraga now and elevate your Santiago experience!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 432 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 7.64
Amenities: 8.37
Value for Money: 8.03
Food and Beverage: 7.88
Overall Experience: 8.05
M
Martinez family_with_children cl
7
2026-03-05 via Nuitee
S
Sylvia solo_traveller cl
10
Muy amable el administrador
Pros:

Muy amable el personal y la ubicación excelente

2026-03-01 via Nuitee
M
Marcelo solo_traveller cl
8
Pros:

Limpieza general

2026-02-22 via Nuitee
N
Nora family_with_children cl
10
2026-02-10 via Nuitee
C
Cristian couple cl
4
Mala experiencia
Pros:

La ubicación

Cons:

El aire acondicionado goteaba agua, una ventana sin cortina y mal equipamiento

2026-02-08 via Nuitee
R
Ramírez family_with_children cr
9
Pros:

Me gusto la ubicación y la cercanía a los lugares , los conserjes nos atendieron super bien y nos brindaron información de lugares que podíamos visitar

Cons:

Muy poca comunicación con el propietario, a la hora de llegar al edificio no tenía el número de departamento

2025-09-15 via Nuitee
C
Cristobal solo_traveller cl
10
2025-09-14 via Nuitee
M
Maryann Kindiki solo_traveller ke
9
An excellent facility
Pros:

The staff at the reception are excellent. The rooms have more than enough items for use in the kitchen, plus the equipments like fridge, cooker, ovens are sufficient to prepare and store your food. Fraga is excellent 👌

Cons:

Nothing much other than for the whole period of 5 nights weddings were not changed

2025-09-14 via Nuitee
J
javier extended_group ar
7
recomendable para un dia de paso
Pros:

ubicacion

Cons:

muy chiquito, pero bien amoblado

2025-09-08 via Nuitee
R
Rolla family_with_children ar
10
2025-09-08 via Nuitee
B
Barbara family_with_children cl
10
Excelente estadía!
Pros:

Todo muy limpio y ordenado

2025-09-07 via Nuitee
F
Francisco family_with_children cl
10
Pros:

Cerca de todo, súper buena la atención, buena disposición

2025-09-05 via Nuitee
H
Hector extended_group co
9
excelente
Pros:

ubicacion, atencion

Cons:

faltan cobijas para el frio en la noche

2025-08-30 via Nuitee
L
Lucio solo_traveller br
9
2025-08-30 via Nuitee
G
Gatica family_with_children ar
10
2025-08-29 via Nuitee
V
Verónica family_with_children cl
10
2025-08-23 via Nuitee
J
juan manuel solo_traveller cl
8
2025-08-22 via Nuitee
D
Daniela Rosenberg solo_traveller cl
9
Suficiente
Cons:

Colchón de cama principal, requiere cambio atendido que se sienten un poco los resortes

2025-08-18 via Nuitee
H
Hynek solo_traveller at
1
Arogant, ignorant
Pros:

No reception !!
Is not a Hotel !
They did not communicate!!
In the middle of the night I had to search for another hotel as they did not send the key information

2025-08-18 via Nuitee
L
Luciana family_with_children ar
10
Cons:

La herradera era súper chica. No había agua fría en la cocina. Los cajones del placard cerraban mal

2025-08-18 via Nuitee