Star Apart Hotel Sachsenhausen

Hotels
9 (3616 reviews)
Gartenstraße 17 , Frankfurt/Main , de

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Restaurant
Heating
Luggage storage
Express check-in/check-out
Soundproof rooms
Sauna
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Good amenities
Cons:
Issues with check-in process
Occasional room access problems

Categories

Cleanliness
8.14
Mentioned as clean and comfortable, but issues with room access suggest variability.
Service
9.61
Staff was consistently praised for being friendly and helpful.
Location
9.15
Centrally located, making it easy to access transportation and amenities.
Room Quality
8.6
Rooms described as modern and functional, with some mentioned issues during check-in.
Amenities
9.13
Breakfast and gym facilities received positive mentions.
Value for Money
9.09
Overall competitive pricing, especially outside event periods.
Food and Beverage
9.14
Breakfast options were plentiful and well-received.
Overall Experience
9.11
Generally a very positive experience despite minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Luxurious Amenities
Star Apart Hotel Sachsenhausen offers a fitness centre, sauna, and allergy-free accommodation with inner courtyard views. Each unit is equipped with modern amenities including a flat-screen TV, coffee machine, and even wine or champagne with chocolates.

Convenient Location
Located near popular attractions such as Städel Museum and Eiserner Steg, this aparthotel is the perfect base to explore Frankfurt/Main. Guests can enjoy a buffet breakfast each morning and unwind at the on-site snack bar.

Nearby Attractions
Explore the city with ease as Goethe House, English Theatre, and Römerberg are just a stone's throw away. With free WiFi and a fully equipped kitchenette in select rooms, Star Apart Hotel Sachsenhausen ensures a comfortable and memorable stay.

Book your stay at Star Apart Hotel Sachsenhausen now for a delightful experience in Frankfurt/Main!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 3616 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
D
Doris • solo_traveller • de
8
2026-07-04 • via Nuitee
E
eric • couple • de
10
super Leistung für sehr kompetitiver Preis
Pros:

schön/modern eingerichtetes großes Apartment mit komplette Kitchenette;
einige freie Getränke im Kühlschrank/Minibar;
Zahnbürste und Nassrasierer im Bad vorhanden;
super Frühstück mit viel Frischem und guter Auswahl;
schöner Italiener direkt unterm Hotel - 10% Rabatt

Cons:

ein Glas fehlte in der Küche;
Rezeption nur bis 15:00 Uhr; danach über Terminal;
zwar dicht bei Städlmuseum und Mainkai, aber nicht im Zentrum

2026-07-04 • via Nuitee
G
Gerard • solo_traveller • gb
9
Lovely hotel
Pros:

Very clean, large rooms, plenty of storage for clothes etc.

Cons:

No air conditioning, but I knew that when booking and it was very hot when I visited, so would not be an issue at a cooler time of year. A fan was provided which helped.

2026-07-04 • via Nuitee
A
Amy • solo_traveller • us
8
Excellent stay for Sachsenhausen flavor, but get there before 3:00
Pros:

Could not ask for a better location. ZEzcellent breakfast. Practical and clean bathroom. Quiet. Fridge with complimentary drink and snacks.

Cons:

Reception is not staffed after 3 pm. I did not like machine checkin with surveillance and demanding extra charge. Room 11 is uncomfortably warm in summer. No AC. Mattress very squishy. Macho sports theme.

2026-07-04 • via Nuitee
D
Doris • couple • de
7
Pros:

Einrichtung sehr detailliert, es hat an nichts gefehlt, Lage sehr gut, Tram vor der Tür, wenige Minuten zu den Museen, Restaurants und Einkauf.

Cons:

Leider war das Zimmer sehr aufgeheizt durch das heiße Wetter und ein schwacher Ventilator hilft da fast nichts...
Betten sehr weich

2026-07-03 • via Nuitee
C
Clarissa • solo_traveller • de
7
Gutes Hotel, sehr gute Lage
Pros:

Das Hotel ist okay; wenn man am Mainunfer zu tun hat, ist es super gelegen; es ist auch gut an den Bahnhof angebunden. Die Umgebung (Schweizer Straße, Main) ist super. Das Frühstück war gut.
Man sollte um ein Zimmer nach hinten raus bitten, denn...

Cons:

...nach vorne raus ist es sehr laut, und wenn man deshalb das Fenster zumachen muss, dann ist es im Sommer sehr heiß (trotz Ventilator, der nachts auch zu laut ist).

2026-07-03 • via Nuitee
J
Jos_NL • solo_traveller • nl
9
2026-07-03 • via Nuitee
V
Vinicius • solo_traveller • br
10
2026-07-02 • via Nuitee
G
Greger • couple • se
8
2026-07-01 • via Nuitee
E
ERDİNÇ • couple • tr
10
2026-07-01 • via Nuitee
B
Birgit • couple • de
8
2026-07-01 • via Nuitee
J
Jay67 • solo_traveller • de
7
2026-07-01 • via Nuitee
K
KeesJan • solo_traveller • nl
5
Pros:

Large room well equipt with free refreshments ant a decent breakfast

Cons:

No staf to welcome you even when you arrive at a normal time before 5 pm , left 3 days earlier because no airconditioning , already verry hot room when we arrived al windows where open with 38 degrees outside and full sun, unable to get it coolled down during the night, a lot of noice also during the night

2026-06-30 • via Nuitee
S
Sandy • solo_traveller • gb
10
Pros:

Staff are extremely helpful and friendly.

2026-06-29 • via Nuitee
N
Nyanhanga • solo_traveller • de
9
2026-06-28 • via Nuitee
M
martin • solo_traveller • de
8
2026-06-28 • via Nuitee
J
Jennifer • family_with_children • nz
10
Welcoming, friendly, helpful and personal in response to extra needs.
Pros:

The overall atmosphere of the house is welcoming and friendly. Staff know their guests. Breakfast good and again in a great smaller space than many hotels giving a friendly and inviting personal touch.

Cons:

Wider scope of cooler air in the bed room. A particularly hot weather week so not expecting you to be responsible for this. The small air cooler doesn't quite fill the room

2026-06-26 • via Nuitee
T
Tom • solo_traveller • ch
10
Pros:

Alles top! Gerne wieder

2026-06-26 • via Nuitee
S
Syrym • family_with_children • kz
10
2026-06-26 • via Nuitee
C
Chris • solo_traveller • au
5
Pros:

Excellent breakfast.

Cons:

No air-condition, very loud (cars honking) all night.

2026-06-26 • via Nuitee