Ueno Residence Hotel Matsumoto

Hotels
8.9 (104 reviews)
Taito-ku Taito 3-34-4 , Tokyo , jp

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Children allowed

Facilities

Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Temperature issues in rooms
Lack of some amenities

Categories

Cleanliness
8.88
Guests commented on the cleanliness of the apartments and the responsiveness of the owners.
Service
9.25
Staff were described as friendly, responsive, and accommodating.
Location
9.19
Conveniently located near public transport and local amenities.
Room Quality
8.84
Rooms were spacious and comfortable, with some concerns about temperature control.
Amenities
8.67
Amenities were generally well-regarded, though some reviews indicated a desire for more options.
Value for Money
8.63
Value for money rated positively, particularly for spacious accommodations.
Food and Beverage
8.68
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
9.05
Overall positive experiences were mentioned with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Sustainable Aparthotel in Central Tokyo

Modern Amenities: Each unit at Ueno Residence Hotel Matsumoto is equipped with air conditioning, a TV, washing machine, and kettle. Enjoy the convenience of a private bathroom with a hot tub, slippers, free WiFi, bed linen, and towels provided in every unit.

Prime Location: Situated near popular attractions such as Convention Room AP Akihabara, Kamezumiinari Shrine, and Jinnai Shrine, our aparthotel offers easy access to cultural and historical landmarks. Explore the vibrant neighborhood with Kanaami Inari Shrine, Matsuzakaya Ueno, and Izumi Park just a stone's throw away.

Convenient Stay: Unwind at Choen-ji Temple, Akihabara Neribei Park, and The Shitaya Shrine located in the vicinity. With Tokyo Haneda Airport a short distance away, Ueno Residence Hotel Matsumoto is the perfect choice for your stay in Tokyo.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 104 reviews
Cleanliness: 8.88
Service: 9.25
Location: 9.19
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 9.05
S
Sophie • family_with_children • tw
9
房間設計非常適合家庭四人住宿! 離車站步行10分鐘距離, 餐廳很多、購物也非常方便, 性價比很高!
Pros:

住宿地點附近有眾多早餐選擇 -- 拉麵店、便利商店或是洋式咖啡廳 (i.e Becks Coffee)都有!

Cons:

洗衣機的排水孔會散發出惡臭, 可能是和下水道直通?

2026-02-25 • via Nuitee
J
Joey • family_with_children • us
9
2026-02-23 • via Nuitee
Y
YenChun • extended_group • tw
7
地點方便，附近的Take超商很棒，有洗衣服。
Pros:

地點

Cons:

房間昏暗，一家人，如果要使用浴室泡澡和洗澡沒那麼方便。

2026-02-14 • via Nuitee
Y
Yasmine • family_with_children • hk
10
Great little self contained flat in convenient quiet location
Pros:

Perfect for a group of 4. Great location near Ueno station. Impeccable and very comfortable beds. Great facilities

Cons:

The emergency exit light is very bright so bring eye shades. Unfortunately we didn’t have any and was quite disturbing to sleep.

2026-02-14 • via Nuitee
T
TingRou • extended_group • tw
10
Pros:

房間很大 床很軟 房東人很好

2026-01-29 • via Nuitee
T
Tomomi • extended_group • jp
8
とても使いやすくお世話になりました！
Pros:

とても清潔でした！

Cons:

主要の御徒町から少し距離がありますが、特に問題なかったです！

2026-01-27 • via Nuitee
J
Jessica Leonard • family_with_children • au
9
Satisfied
Pros:

For Tokyo area, room is very spacious and has everything.
Very tidy and clean as well, around 7 minutes walking to the station.

Cons:

Toilet is still little bit old ( still manual), not like average toilets in Japan which use heating.

2026-01-24 • via Nuitee
亭安 • family_with_children • tw
10
2026-01-19 • via Nuitee
T
TAIIL • family_with_children • kr
10
Pros:

VERY GOOD

Cons:

Nothing

2026-01-19 • via Nuitee
S
Sachiko • extended_group • jp
10
サイコー♡
Pros:

綺麗　かわいい

Cons:

キーボックスの開け方が分からない友人が　先に到着したので　1時間ほど格闘した。
key BOXの開け方のHOWTOシール皮あったら　ありがたかった
ウォシュレットが欲しかった

2026-01-19 • via Nuitee
S
Sharon • extended_group • sg
8
2026-01-15 • via Nuitee
S
Sansanee • family_with_children • th
8
Pros:

ที่พักสะอาด กว้างขวาง มีอุปกรณ์ครบครัน เดินทางสะดวกใกล้หลายสถานีรถไฟ ใกล้แหล่งชอปปิ้งหลายที่ หาของกินง่ายมาก ทำเลที่ตั้งดี มีของใช้ให้ครบครัน เงียบสงบเหมาะกับมาเป็นครอบครัว

Cons:

ไม่มีลิฟต์ทำให้ยกกระเป๋าเดินทางขึ้นห้องลำบาก ไม่มีฮีตเตอร์ในห้องน้ำ อาบน้ำแต่ละทีหนาวมาก

2026-01-12 • via Nuitee
T
TSZ SAN • extended_group • hk
10
2026-01-06 • via Nuitee
M
Muhammad Iqbal • extended_group • id
7
Friendly and respobsive staff
Pros:

friendly and responsive staff, fast response

Cons:

The room felt cold because the ventilation could not be closed properly even though the staff tried to provide additional heating.

2026-01-01 • via Nuitee
H
Hjh Suhaila • family_with_children • bn
10
A very memorable stay!
Pros:

Everything, this hotel made my stay in Japan like I was living in a real Japanese home and I am thankful to have found this hotel, thank you Hotel Matsumoto 😘

Cons:

Nada

2025-12-23 • via Nuitee
C
Chukiat Rakthai • extended_group • th
7
2025-12-21 • via Nuitee
Y
Yan • family_with_children • tw
10
Cp值高，步行10分鐘就是鬧區
Pros:

房內採光非常好👍住二樓的房型，房內空間很大兩大兩小入住很舒適
本來入住時擔心沒有乾衣機，結果洗衣機可以冷風乾燥
曬在房內的曬衣架，隔天就乾了
服務人員也及時回覆訊息 很棒

Cons:

廁所沒有暖氣 偏冷

2025-12-14 • via Nuitee
S
Sarasa • extended_group • jp
9
施設はいいです！
Pros:

部屋が広々していた、アクセスが良かった、周辺が静かであった、キッチン設備の充実

Cons:

アメニティは少なめ、チャットが不満（日本客と分かっているのに何度も英語メッセージが来る（分かるけども。）、こちらの質問に2度同じ文章を送られ、まともに対応する気はないと判断した)、鍵の立て付け？がいまいち

2025-12-08 • via Nuitee
S
Stella • family_with_children • sg
8
Pros:

House is huge, super clean & quiet. Owner's really responsive to our random questions. Location's awesome - bus & train are literally just a walk away!

2025-12-03 • via Nuitee
正仁 • extended_group • tw
10
2025-12-03 • via Nuitee