Apartmenthouse Berlin - Am Görlitzer Park

Hotels
8.2 (2769 reviews)
Glogauer Straße 2 , Berlin , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Clean and warm room
Cons:
Service inconsistencies
Issues with management and billing

Categories

Cleanliness
8.09
The room was really clean and warm.
Service
7.56
There were issues with the door and inconsistent help from staff.
Location
9.1
Amazing location, close to cafés, supermarkets, restaurants, and public transport.
Room Quality
8.05
Compact apartment, well-equipped but faced technical problems.
Amenities
8.58
Good amenities; parking available with an extra charge.
Value for Money
7.54
Confusion over additional charges affected perceived value.
Food and Beverage
8.09
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.56
Great location and amenities, but poor management affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:27

Property Description

Modern Apartments with Stunning Views
Located in the vibrant Kreuzberg district, our modern apartments overlooking Görlitzer Park offer a perfect blend of comfort and style. Each apartment features contemporary furnishings, free Wi-Fi, and a private terrace.

Convenient Amenities for a Relaxing Stay
Enjoy the convenience of a fully equipped kitchen, perfect for preparing home-cooked meals. Relax in the dining area or catch up on your favorite shows on the satellite TV. The complimentary toiletries and hairdryer in the private bathroom add a touch of luxury to your stay.

Explore the Neighborhood
With a prime location near Görlitzer Bahnhof Underground Station, guests have easy access to popular attractions like the East Side Gallery and Spree embankment. Discover a variety of dining options within walking distance, making it easy to experience the local flavors of Berlin.

Ready to experience the vibrant Kreuzberg district? Book your stay at Apartmenthouse Berlin - Am Görlitzer Park now!

Important information:

If you expect to arrive after 19:00, please inform Apartmenthouse Berlin - Am Görlitzer Park in advance.

Allergy sufferers should note that all beds are made with linen sheets, pillows and blankets all with down feathers.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 2769 reviews
Cleanliness: 8.09
Service: 7.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
C
Carole • couple • fr
8
2026-10-31 • via Nuitee
A
Alessandro • extended_group • it
9
Pros:

Elegante e funzionale

Cons:

Bagno non finestrato

2026-10-30 • via Nuitee
A
Aran • solo_traveller • gb
10
Pros:

The apartment was immaculately clean, comfortable, and well stocked.

2026-10-29 • via Nuitee
G
Gerard • couple • nl
6
functionele budget locatie, communicatie helaas wat lastig
Pros:

Locatie was mij wel bekend, het is niet bepaald het mooiste of netste deel van Berlijn. Als je ermee kan dealen is het een prima plek als uitvals basis. Eigen keukentje ook handig, hoef je niet elke keer naar een restaurant. Spar supermarktje om de hoek. Bed was ok, al zijn de hoofdkussens onwennig groot.

Cons:

Communicatie blijft daar een dingetje. Hoewel geadverteerd wordt met eigen parkeer garage (hebben we vorige 4 keer ook dankbaar gebruik van gemaakt) was deze nu opeens niet beschikbaar vanwege verbouwing. Dit was in eerste instantie wel toegezegd. Dit is best wel een issue in Berlijn met de huidige parkeer tarieven. Ook de afstandsbediening van de TV was niet aanwezig. Geen ramp, maar na melding was er ook niemand om dit probleem tijdens ons verblijf (2 dagen) op te lossen. Er is geen bemenste receptie ter plaatse. Ook de 250E borg blijft best wel lang (tot max 14 dagen) op de credit card gereserveerd staan.

2026-10-29 • via Nuitee
T
Tobias • couple • de
10
2026-10-28 • via Nuitee
R
Ruso • couple • ge
1
Cons:

The rooms had not been cleaned after the previous guests. Getting in touch with customer support took a long time, and communication was fragmented across several channels and multiple languages, with no resolution.

I was offered three options: wait a day for clean towels and sheets; move to another location, with no transportation provided, then check out the next morning and return to check in again, wasting even more time; or arrange a cancellation through Booking.com myself. I would expect the property to communicate directly with Booking.com rather than make guests wait another 20 minutes to reach someone at live costumer support.

During the refund process, they claimed their records showed that I had stayed at the property, even though I had written confirmation that I had not. The refund took around two weeks.

Overall, the service and the entire experience were a nightmare.

2026-10-27 • via Nuitee
B
Bernie • solo_traveller • es
9
2026-10-27 • via Nuitee
Y
YU • solo_traveller • cn
8
2026-10-26 • via Nuitee
V
Volha • family_with_children • de
9
2026-10-25 • via Nuitee
T
Timothy • solo_traveller • au
8
Pros:

In vibrant Kreuzberg
Place was clean, quite compact
Good shower
Small but functional kitchenette

Cons:

Gōrlitzer park is a bit sketchy, be careful at night
But accommodation is secure

2026-10-24 • via Nuitee
Z
ZEE • couple • cz
10
Pros:

Ubytování je totálně skvělé

2026-10-22 • via Nuitee
D
Divan • solo_traveller • cz
9
Cozy and well equipped little apartment
Pros:

The place was clean, cozy and had a well equipped kitchenette.

Cons:

The morning shower can be a little unpredictable with the hot water coming and going.

2026-10-22 • via Nuitee
H
Heike • solo_traveller • de
8
2026-10-20 • via Nuitee
J
Jamie • solo_traveller • au
2
Disappointing experience: no hot water, repeated broken promises and extremely poor customer service
Pros:

The apartment itself was reasonably comfortable and conveniently located for exploring Berlin.

Cons:

My experience was extremely disappointing. On arrival, the key was missing from the lockbox, making check-in unnecessarily difficult, especially since their emergency phone number was not available on WhatsApp. I was eventually moved to another apartment, where the shower had no properly functioning hot water throughout my stay.
Despite repeatedly reporting the issue, management failed to resolve it. I was promised another apartment but never received one. Most communication consisted of automated AI responses offering reassurances without meaningful action. I was also interrupted twice by housekeeping staff who incorrectly believed I was checking out early.
Even after checking out, I continued receiving requests for information I had already provided. The poor communication, lack of accountability and failure to provide basic amenities significantly affected my stay.

2026-10-19 • via Nuitee
E
E.I. • solo_traveller • nl
8
Comfortable and convinient lodging of you need to be in Kreuzberg.
Pros:

This time it was very clean. Spacious, comfortable beds.

Cons:

There was a strong parfume smell in the Apartment. Görlitzer Park is Not very friendly to cross in the evenings. Lots of drugdealers around.

2026-10-19 • via Nuitee
T
Trine Bek • family_with_children • dk
7
2026-10-18 • via Nuitee
J
Jessica • couple • es
10
2026-10-18 • via Nuitee
P
Petra • couple • at
10
2026-10-17 • via Nuitee
K
Kuhs • family_with_children • de
8
2026-10-17 • via Nuitee
S
Stephan • couple • fr
5
Pros:

Agencement bien fait, apparemment propre et bien entretenu

Cons:

point rédhibitoire pour moi : J'ai eu à faire à une IA qui certes use et abuse de formules de politesse mais qui ne résout pas un simple problème de télécommande à remplacer.

Impossible d'avoir un contact avec un humain.
Je plains celui qui a un problème de clé..
.
Fuir ce loueur qui préfère la rentabilité au service.

2026-10-16 • via Nuitee