Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.85
Several reviews highlighted cleanliness issues, such as dirty showers and falling curtains.
Service
7.85
Mixed reviews on service, with some positive feedback regarding staff friendliness and assistance.
Location
8.35
Location is convenient and central according to various reviews.
Room Quality
6.35
Room quality noted to be lacking due to broken amenities and noise problems.
Amenities
6.35
Limited amenities reported, such as broken furniture and lack of a working shower.
Value for Money
7.35
Generally good value for money, despite several shortcomings.
Food and Beverage
7.35
Mention of lack of breakfast options; otherwise standard offerings.
Overall Experience
7.35
Overall experience was average; some guests expressed dissatisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:23

Property Description

Sustainable Aparthotel in Randburg

Reconnect with Nature: The Hide in Randburg is a sustainable aparthotel that encourages eco-friendly travel choices, inviting guests to reconnect with nature during their stay.

Family-Friendly Accommodation: Offering spacious family rooms, each unit at the aparthotel is equipped with essential amenities such as a desk, TV, and private bathroom, ensuring a comfortable stay for guests of all ages.

Convenient Location: Situated just 10 km from key attractions like Parkview Golf Club and Sandton City Mall, with free WiFi, 24-hour front desk, and free private parking available, The Hide in Randburg is the perfect choice for your next stay in Johannesburg.

Book now to experience a sustainable and comfortable stay at The Hide in Randburg.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 420 reviews
Cleanliness: 5.85
Service: 7.85
Location: 8.35
Room Quality: 6.35
Amenities: 6.35
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 7.35
N
naledi solo_traveller za
7
Pros:

Very comfortable place, the lady was so welcoming , clean Linen and easy to access

Cons:

Only wifi , giving problem but they fixed it

2026-05-11 via Nuitee
B
Botha solo_traveller za
10
Pros:

The property is situated at a great and safe location. The staff Rudo was friendly and always ho out of their way to help. I liked everything what I saw on the picture it's exactly what I got

Cons:

Nothing 🙂

2026-05-09 via Nuitee
M
Masondo solo_traveller za
10
2026-05-07 via Nuitee
W
Wendy solo_traveller za
10
Pros:

The host was Rudo was so welcoming ...The linen and Towels was clean ,, I like that you can make your own coffee in the room they provide everything . I'm definitely coming back soon

Cons:

Nothing

2026-05-07 via Nuitee
T
the Tourist solo_traveller za
9
Pros:

The property is well-located and easy to find, which made check-in convenient.

The room was clean and neatly prepared, with the basic amenities needed for a short stay.

The environment felt quiet and safe, which I appreciated. The host was responsive and helpful, making communication smooth throughout the stay.

Cons:

Nothing

2026-05-07 via Nuitee
Z
Zethu family_with_children za
8
2026-05-04 via Nuitee
T
Thabiso family_with_children za
6
Pros:

It was clean

Cons:

People going in and out.

2026-04-30 via Nuitee
B
Beauty Age family_with_children za
1
Be aware of racist. Run and save yourself and your money.
Pros:

Total racist rude neglecting staff, doesn't provide fresh towels.Cockroaches, spiders,flies everywhere. Even after poisoning. Manager lying to kick out guests because they white race and don't prolong stay for any amount. No room service. Blocked drain pipes. Very slow internet or no internet. Bed springs mark on your back while sleeping. Never ironed beddings.

Cons:

Horrible rude neglecting staff, doesn't provide fresh towels.Cockroaches everywhere. Manager lying to kick out guests because they white race and don't prolong stay for any amount. No room service. Blocked drain pipes. Very slow internet or no internet. Bed springs mark on your back while sleeping.

2026-04-06 via Nuitee
J
Jabulani couple za
10
Pros:

Services and cleanness

Cons:

Nothing

2026-03-21 via Nuitee
T
Tisetso family_with_children za
5
2026-03-21 via Nuitee
A
Arthur family_with_children za
1
Pros:

It's easy to find the Guesthouse
It was close to the places we wanted to visit
It was not noisy
It had hot water

Cons:

It was very dirty, cockroaches all around even on the walls...they really spoiled our experience, we couldn't sleep after the amount of cockroaches we saw... We even moved our bags to the car
The TV is not working, you have to use your own account to access everything on it
The rooms don't smell nice
The bed is worn out, we work up with painful bodies
No coordination between the manager and the host... They were so disorganized. We had to stand outside so long while they were sorting out our accommodation. We were not given the room that we were given. Definitely not booking with them again.

2026-03-15 via Nuitee
B
Boitumelo couple za
10
2026-03-12 via Nuitee
J
Jabulani couple za
9
2026-03-10 via Nuitee
W
Willemse family_with_children za
5
2026-03-09 via Nuitee
S
Sibongile couple za
1
2026-03-09 via Nuitee
Z
Ziyanda family_with_children za
10
Pros:

Everything was satisfying

Cons:

None

2026-03-07 via Nuitee
S
Sihlangu couple za
7
2026-03-07 via Nuitee
Z
Ziyanda family_with_children za
10
Pros:

Everything was upto the expected standard

Cons:

Nothing

2026-03-07 via Nuitee
Z
Ziyanda family_with_children za
10
Pros:

Big rooms with comfortable beds

Cons:

Nothing

2026-03-07 via Nuitee
M
Mashinini solo_traveller za
8
Worth it
Pros:

Quiteness

Cons:

Up and down of people

2026-03-07 via Nuitee