Terraza Sancris

Hotels
11A Poniente Norte 526, barrio Guadalupe , Tuxtla Gutiérrez , MX

Children allowed

Facilities

Television in common areas
Free wired internet
Internet access
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
Air conditioning
Terrace
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Spacious room
Cons:
Poor cleanliness
Deteriorated room quality
Unresponsive service

Categories

Cleanliness
5.84
Significant issues reported in maintenance and upkeep leading to poor cleanliness.
Service
9.81
Standard service quality for this hotel tier, although some dissatisfaction with management's response.
Location
9.85
Great location noted, especially regarding accessibility and nearby activities.
Room Quality
5.8
Deterioration and poor condition of rooms reported.
Amenities
8.83
Decent amenities but lacking essentials such as toilet paper.
Value for Money
7.79
With the reported issues, value for money seems questionable.
Food and Beverage
8.84
No specific comments made, assumed standard for the hotel.
Overall Experience
8.81
Overall disappointment due to room condition, despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:05

Property Description

City Views and Terrace
Terraza Sancris in Tuxtla Gutiérrez offers air-conditioned accommodation with a terrace and free WiFi, providing stunning city views. Guests can relax and enjoy the scenery right from their own patio.

Convenient Amenities
This non-smoking property features a flat-screen TV, along with towels and bed linen for a comfortable stay. The private entrance adds an extra touch of privacy for guests.

Explore Nearby Attractions
Located near popular landmarks like La Marimba Park and San Marcos Cathedral, guests can easily explore the city with sightseeing tours available. The convenient proximity to Tuxtla Guitierrez Main Plaza and Cana Hueca Park makes it an ideal choice for travelers.

Book your stay at Terraza Sancris for a memorable experience in Tuxtla Gutiérrez!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 5.84
Service: 9.81
Location: 9.85
Room Quality: 5.8
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 8.84
Overall Experience: 8.81
J
Jonathan • couple • mx
10
Pros:

El lugar es muy comodo , tenia lo necesario y c9n terraza buena

2026-03-28 • via Nuitee
D
Daniel • couple • us
2
BED BUGS. RUN!
Pros:

Location was ok.

Cons:

Very strange set of 3 doors to get into our room with an outer door that locks from the inside with a key. If there was a fire you'd need your key to exit the building. Bathroom mirror splattered with toothpaste. just 25k lights in main space. No bedside or task lighting, even the most basic. TV remote had volume and channel change reversed. Office completely unattended all day Saturday, locked. Cleaning staff knocked on our door at 11a to get us to check out while we finished packing, but posted time is 12p. Bed bugs bit us and we awoke with red welts with dark centers, characteristic of bed bug bites. Needed hydrocortisone for the irritation and I am not sensitive to bug bites normally.

2026-03-09 • via Nuitee
A
Aron • solo_traveller • de
8
2026-02-13 • via Nuitee
G
Gonzalo Adrian • couple • ar
9
Pros:

Ubicación, limpieza, comodidad

2026-01-17 • via Nuitee
V
Valery carolina • couple • mx
1
Desilusión total.
Pros:

En 2022 me hospedaba constantemente en este sitio y me encantaba todo, la comodidad, la limpieza, la seguridad y la atención.

Cons:

Regrese en 2025...y la verdad todo está deteriorado, el tiempo pasó y simplemente no dieron mantenimiento, encontramos las puertas de entrada y la habitación abierta, papel de baño a la mitad, muebles corroídos, sábanas todas arrugadas y con pelos, almohadas todas deteriorada, clima que apenas y encendía y polvo de a montones en el ventilador. La verdad, ni nos quedamos, avisé a administración y solo me dijeron que no aplicaba reembolso porque según ellos me habían entregado todo limpio y cerrado, decidimos entregar la llave y no quedarnos. Fue una desilusión total, porque de verdad amábamos este sitio.

2025-12-29 • via Nuitee
I
isaac • couple • mx
10
2025-12-29 • via Nuitee
M
Mark • solo_traveller • ca
1
2025-12-23 • via Nuitee
J
Joy • solo_traveller • us
10
Pros:

Great location. Great terrace

Cons:

Noisy

2025-12-18 • via Nuitee
C
cristian alberto • couple • mx
10
2025-12-08 • via Nuitee
C
cristian alberto • couple • mx
10
2025-12-07 • via Nuitee
M
Mark • solo_traveller • ca
1
🤡🤡🤡🤡🤡🤡🤡🤡😱😱😱😱💋💋
Pros:

Not much they were racist white mqn hating toilets 😱😱😱😱😱🙈🙈🙈🙈🤡🤡🤡🤣🤣🤣🤣🤣🤣😎😎😎

Cons:

Y9u name it nothing worked at all

2025-11-25 • via Nuitee
E
Eric • couple • fr
8
Pros:

Le logement n'est pas très loin du parc de la Marimba et il y a de la musique et de la danse tous les soirs à 19h. La chambre est spacieuse et correcte.
Nous avons pu arriver en avance pour déposer nos sacs.

Cons:

Il manquait du papier toilette et ce n'était pas simple pour restituer les clés à la fin du séjour.

2025-11-08 • via Nuitee
D
Diaz Torres • solo_traveller • mx
10
2025-09-01 • via Nuitee
A
Andrea • group • nl
10
Exceptional
Pros:

Everything was sparkling clean and the bed was big and comfortable. The views from the shared terrace are great!

2024-09-04 • via Nuitee
D
Domenic • young couple • us
7
Fine, but not as advertised.
Pros:

The shared rooftop terrace was very nice. The room itself was nice and big, for a hotel room. Location was pretty close to the bus station.

Cons:

It was not an apartment, just a big hotel room. Bathroom didn’t have a toilet seat. There was a cooler full of old beer cans left in the room. No cleaning, no staff whatsoever.

2024-08-09 • via Nuitee
Z
Zoe • young couple • ca
8
Comfortable stay
Pros:

Comfy bed, good shower with warm water, great roof top terrace for hanging out!

Cons:

Maybe having a few plates / extra glasses would have been handy!

2024-01-23 • via Nuitee
V
Victor • young couple • fr
2
Bed bugs inside the bed
Pros:

Unfortunately due to the negative points. There isn’t much to consider.
The apartment is nice and big with enough space, the fridge is appreciated however something to heat up food would be perfect.

Cons:

We got BED BUGs, many bites for just one night stay…
Hopefully the situation will be clarified by the owners

2023-11-09 • via Nuitee
E
Efrain • young couple • us
8
Very good
2023-08-06 • via Nuitee
A
Abril • young couple • de
9
Superb
2023-04-13 • via Nuitee
I
Irene • solo traveller • gb
10
Super nice.
Pros:

Great location. Very clean. Great price. And great terrace obviously! Check-in was smooth. Had coffee!

Cons:

Nothing!

2023-03-31 • via Nuitee