Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Delicious breakfast
Cons:
Unpleasant odors in rooms
Squeaky beds
Limited amenities

Categories

Cleanliness
7.88
Multiple reviews mentioned unpleasant smells in rooms and cobwebs, indicating a need for improvement.
Service
9.35
Positive comments highlighted friendly and helpful staff across several reviews.
Location
9.39
Many reviews praised the central location, easy access to sights, and nearby parking.
Room Quality
7.84
Concerns included noise from squeaky beds and unpleasant odors in some rooms.
Amenities
8.37
The availability of tea/coffee and a variety of breakfast options were appreciated, but some basic amenities were lacking.
Value for Money
8.83
Generally regarded as good value, especially for the quality of breakfast and location.
Food and Beverage
8.88
Breakfast received positive mentions for variety and quality.
Overall Experience
9.05
Overall satisfaction reflected in many positive remarks despite some room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:22

Property Description

Historic Charm in City Center
Explore the enchanting blend of history and modern comfort at Hotel Great Polonia Jelenia Góra.

Stylish Rooms with Modern Amenities
Enjoy the convenience of free Wi-Fi, flat-screen TVs, and private bathrooms in every room.

Complimentary Breakfast and 24/7 Service
Indulge in a buffet breakfast with free coffee and mineral water. Benefit from round-the-clock front desk assistance and laundry services.

Experience the elegance of the past with the luxuries of today at Hotel Great Polonia Jelenia Góra City Center. Contact us now to book your stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for 50 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1307 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 9.05
M
Maciej • extended_group • pl
10
2026-03-09 • via Nuitee
G
Grzegorz • family_with_children • pl
9
2026-03-09 • via Nuitee
E
Emilia • solo_traveller • pl
8
Pros:

Dobra lokalizacja, przemiła obsługa, bardzo smaczne śniadania. Polecam.

2026-03-07 • via Nuitee
O
Onochowska • family_with_children • pl
10
2026-03-04 • via Nuitee
J
Jerzy • family_with_children • pl
10
2026-02-28 • via Nuitee
M
MariuszLelko • family_with_children • pl
10
Pros:

Bardzo miła obsługa. Świetna lokalizacja, parking w pobliżu. Naprawdę czysto w pokojach. Bardzo, ale to bardzo dobre śniadanie. Bardzo duży wybór jedzenia, każdy znajdzie coś dla siebie. Jestem zadowolony z noclegu.

2026-02-27 • via Nuitee
T
Tomasz • extended_group • pl
9
Pros:

Miło, dość dużo miejsca. Strefa jadalną dostepna cały dzień. Lokaliza ja w centrum Jeleniej Góry

Cons:

Chłodek w pokoj

2026-02-25 • via Nuitee
M
Magdalena • couple • pl
8
Pros:

Punkt do góry za bardzo miłą i pomocną panią na recepcji.

Cons:

Pokoj dosyc mały i najlepsze lata ma za sobą, ale na jedną noc bylo okej.

2026-02-22 • via Nuitee
Гришаева • family_with_children • pl
10
Najbardziej podobała mi się obsługa, personel. Podejście do gości. Troska, umiejętność rozwiązywania pojawiających się s
Pros:

Podobał mi się układ i wnętrze. Choć nie VIP, to z miłością. Czyste łóżko i miejsce do jedzenia. Przytulnie. Polecam.

Cons:

Oczywiście, dom jest stary (sam budynek) i trzeba zadbać o komunikację i inne rzeczy. Personel robi to dobrze.

2026-02-13 • via Nuitee
A
Andrzej • solo_traveller • pl
9
Bardzo dobry hotel w centrum miasta, spokojna noc, znakomite śniadanie, szczerze polecam hotel.
2026-02-08 • via Nuitee
J
Jolanta • family_with_children • pl
6
2026-01-29 • via Nuitee
V
Věra • couple • cz
10
2026-01-28 • via Nuitee
A
Agnieszka • extended_group • pl
10
POLECAM!!!
Pros:

Piękne pokoje, przestronne, cieplutko i czyściutko. Śniadanie pyszne, świeże, naleśniki, kiełbaski, jajecznica, wedliny, sery, warzywa, nawet galaretki.. kawka, herbata.

Cons:

-

2026-01-28 • via Nuitee
P
Piotr • family_with_children • pl
7
Pros:

Lokalizacja i przekąski w ciągu dnia, to było super!

Cons:

W pokoju na samej górze było zimno.

2026-01-27 • via Nuitee
M
Mariusz • couple • pl
10
2026-01-22 • via Nuitee
B
Bogumila • couple • de
8
Pros:

Gute Lage, sauber nettes , hilfreiches Personal , gute Ort für kurze Aufenthalte.

2026-01-20 • via Nuitee
M
Mikołaj • solo_traveller • pl
6
Ogólnie ok.
Pros:

Obsługa i śniadanie.

Cons:

Brak ciepłych kaloryferów oraz niedziałający grzejnik elektryczny.

2026-01-20 • via Nuitee
M
Maślanka • family_with_children • pl
10
2026-01-20 • via Nuitee
I
Izabela • solo_traveller • pl
8
2026-01-20 • via Nuitee
J
Judyth • solo_traveller • us
8
LOVED THE CARING STAFF AND BED, BUT STAIRS WERE ENDLESS & LIMITED AMENITIES
Pros:

STAFF VERY SWEET AND BENT OVER BACKWADS TO HELP ME, A DISABLED PERSON, THEY ALSO HELPED ME TO GET UP WAY TOO MANY STAIRS! THERE WERE PROBLEMS IN HAVING NO KETTLE. FREE COFFE UP YET ANOTHER FLIGHT OF STAIRS. THEY DID BRING ME COFFEE AS I COULD NOT GET ANY. THEY EVEN
BROUGHT ME A MEAL WHEN I REALIZED THERE WAS NOT EVEN A MICROWAVE IN THE ROOM AND GUESTS
WERE NOT ALLOWED TO USE THE KITCHEN PICTURED, IT WAS -YES-UP ON THE 3RD FLOOR! THAT'S WHERE BREAKFAST IS SERVED. HOWEVER, VERY CONVENIENT IN THAT IS RIGHT ALONGSIDE IZZA HUT. CLEAN AND NCE BATHROOM. FOR ABLE-BODIED ONLY.

2026-01-19 • via Nuitee