Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Delicious breakfast
Cons:
Unpleasant odors in rooms
Squeaky beds
Limited amenities

Categories

Cleanliness
7.88
Multiple reviews mentioned unpleasant smells in rooms and cobwebs, indicating a need for improvement.
Service
9.35
Positive comments highlighted friendly and helpful staff across several reviews.
Location
9.39
Many reviews praised the central location, easy access to sights, and nearby parking.
Room Quality
7.84
Concerns included noise from squeaky beds and unpleasant odors in some rooms.
Amenities
8.37
The availability of tea/coffee and a variety of breakfast options were appreciated, but some basic amenities were lacking.
Value for Money
8.83
Generally regarded as good value, especially for the quality of breakfast and location.
Food and Beverage
8.88
Breakfast received positive mentions for variety and quality.
Overall Experience
9.05
Overall satisfaction reflected in many positive remarks despite some room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:22

Property Description

Historic Charm in City Center
Explore the enchanting blend of history and modern comfort at Hotel Great Polonia Jelenia Góra.

Stylish Rooms with Modern Amenities
Enjoy the convenience of free Wi-Fi, flat-screen TVs, and private bathrooms in every room.

Complimentary Breakfast and 24/7 Service
Indulge in a buffet breakfast with free coffee and mineral water. Benefit from round-the-clock front desk assistance and laundry services.

Experience the elegance of the past with the luxuries of today at Hotel Great Polonia Jelenia Góra City Center. Contact us now to book your stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for 50 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1344 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 9.05
M
Mikołaj couple pl
3
2026-05-02 via Nuitee
R
Rasa solo_traveller lt
10
2026-04-28 via Nuitee
S
Serhii solo_traveller ua
10
2026-04-25 via Nuitee
P
pac007 couple cz
5
Cons:

Stare vybaveni pokoje a retro doplnky, podivne zavesy a umele kvetiny.

2026-04-25 via Nuitee
K
Kinga solo_traveller pl
10
2026-04-24 via Nuitee
чанджер solo_traveller pl
10
Pros:

Гарно, чисто і комфортно

2026-04-23 via Nuitee
K
Katarzyna Zielińska family_with_children pl
10
Każdemu polecam
Pros:

Dostęp do kuchni, przyjazny personel, uprzejmości i dyspozycyjność, bardzo dobry kontakt. Urokliwe korytarze i przutulne wnętrza. Będąc w okolicy korzystam tylko z tego hotelu i z pewnością wrócę. Miejsce niezwykle przyjazne zwierzętom.

Cons:

Brak parkingu bezpośrednio przy hotelu, trzeba korzystać z parkingow miejskich nieopodal.

2026-04-22 via Nuitee
J
Jana solo_traveller cz
10
2026-04-22 via Nuitee
B
Bernadetta solo_traveller pl
8
2026-04-19 via Nuitee
M
Mariusz solo_traveller pl
10
2026-04-16 via Nuitee
Z
Zuzana family_with_children cz
10
Super
Pros:

Vse perfektni

2026-04-15 via Nuitee
couple be
10
2026-04-12 via Nuitee
M
Michał couple pl
7
Dobry na kilka nocy
Pros:

Lokalizacja w samym centrum starego miasta, dobre śniadania i bardzo miły personel. Sam pokój dobry na maksymalnie kilka nocy, czysty, wyposażony w lodówkę. Na plus dostęp do bufetu całą dobę, dzięki czemu można zrobić sobie herbatę o każdej porze. Łóżko wygodne.

Cons:

Brakło w pokoju jakiegoś miejsca na położenie rzeczy, dwa stoliki, łóżko i wieszak, nic więcej.

2026-04-09 via Nuitee
B
Bronislava extended_group cz
7
2026-04-07 via Nuitee
M
Magdalena extended_group pl
9
Idealne miejsce na nocleg w Jeleniej Gorze.
Pros:

Jest to już mój kolejny pobyt w tym Hotelu, jak zawsze bardzo udany. Hotel jest świetnie położony. Obiekt jest bardzo klimatyczny. Zawsze miła obsługa. Pokoje czyste i schludne. Dodatkowym atutem są zawsze dostępne napoje i drobne przekąski. Polecam!

2026-04-03 via Nuitee
O
Olga couple us
8
2026-04-02 via Nuitee
B
Beata couple de
9
Pros:

Super freundliches Personal, ein hervorragendes Frühstück mit frischen Rührei, Parkplatz in der Nähe

Cons:

Die Matratzen im Apartment mit Balkon sehr durchgelegen und dadurch sehr unbequem. Keine deutschen Fernsehprogramme.

2026-04-02 via Nuitee
N
Natalia family_with_children pl
10
2026-03-30 via Nuitee
T
TetianaVr family_with_children ua
10
Pros:

Очень уютно, комфортно, миловидный дизайн отеля. Единственное что только тонкие стены и было слышно интим соседей)))) а в общем в остальном всё прекрасно, винтажного вида оформление и очень приятный персонал на ресепшене ❤️

2026-03-29 via Nuitee
P
Palina extended_group pl
10
2026-03-28 via Nuitee