Pacific Tower Petaling Jaya By Shamrock

Hotels
7.3 (708 reviews)
13 Jalan 13/6 , Petaling Jaya , my

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Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
Car hire
Currency exchange
See all facilities

Review Highlights

Pros:
Convenient location
Spacious room
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
6.68
Some reviews mentioned cleanliness issues such as noisy environments and poorly maintained bathrooms.
Service
6.15
Reviews indicate poor service and non-cooperative staff during check-in, leading to negative experiences.
Location
8.69
Many reviews praised the convenient location close to shopping areas.
Room Quality
7.14
Rooms are spacious but some features are outdated and amenities like air conditioning need improvement.
Amenities
7.67
Family-friendly amenities were noted, though some facilities were lacking, like efficient air conditioning.
Value for Money
7.13
Mixed feedback on value; while some commend affordability, others raise concerns about discrepancies with bookings.
Food and Beverage
7.48
Not explicitly mentioned, thus aligned with the target overall rating.
Overall Experience
7.45
Mixed experiences; good location and room size with significant service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:28

Property Description

Luxurious Amenities - Enjoy the infinity pool, garden, and terrace for a relaxing stay.

Convenient Facilities - Benefit from the in-house restaurant, free WiFi, and free private parking.

Comfortable Accommodations - Relax in air-conditioned units with a kitchen, flat-screen TV, and private bathroom.

Ready to experience luxury and comfort? Book your stay at Pacific Tower Petaling Jaya By Shamrock now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 708 reviews
Cleanliness: 6.68
Service: 6.15
Location: 8.69
Room Quality: 7.14
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 7.48
Overall Experience: 7.45
A
Azera • family_with_children • my
7
2026-05-08 • via Nuitee
L
lah • solo_traveller • my
8
Pros:

Harga berbaloi...sesuai untuk keluarga,perlu perbaiki berkaitan dengan keadaan bilik.
Dari segi peratan memasak yang perlu ada,peyapu perlu ada,,

Cons:

Kemudahan tv...tidak details,tiada siaran..perlu atur urus dahulu service tv...seperti nexlix,,basic siaran...Aircon perlu on, bila custermor checkin..

2026-05-08 • via Nuitee
B
Bryan • couple • my
3
Pros:

Location and free parking

Cons:

Very complicated and slow check-in process. I tried to call the property for an hour before they reply me. Their answers are always scripted and pre-written texts.

2026-05-07 • via Nuitee
F
Faizul • couple • my
10
Very Good
Pros:

Super Clean and nice

2026-05-01 • via Nuitee
N
Ng • family_with_children • my
10
Pros:

Good

Cons:

No

2026-04-28 • via Nuitee
C
Cik Shima • solo_traveller • my
10
2026-04-25 • via Nuitee
W
Wan • solo_traveller • my
10
2026-04-25 • via Nuitee
S
sky • family_with_children • my
8
2026-04-25 • via Nuitee
S
Samim • couple • my
10
Pros:

Good

Cons:

Nice location

2026-04-21 • via Nuitee
G
ganaga • solo_traveller • my
1
2026-04-19 • via Nuitee
A
Aisyah • extended_group • my
10
2026-04-18 • via Nuitee
S
Samim • couple • my
10
Nice studio , operation staff very friendly fast respond , I will come next trip
2026-04-18 • via Nuitee
T
Teck Hock • solo_traveller • my
1
2026-04-10 • via Nuitee
G
Gloria • family_with_children • my
8
2026-04-09 • via Nuitee
S
Sathiswaran Sachein • couple • my
1
Horrible experience with the ComfyAsia
Pros:

The space

Cons:

No WiFi connection. I reached out but there were no any response at all from ComfyAsia staff.

2026-04-07 • via Nuitee
T
TEH • family_with_children • my
10
Overall is good
Pros:

Good

Cons:

No

2026-04-06 • via Nuitee
A
Azmah • family_with_children • my
8
Pros:

The location is just right.

Cons:

The mattress a bit worn out.

2026-04-05 • via Nuitee
A
ABU HASAN • family_with_children • my
10
A pleasant and comfortable stay overall
Pros:

The unit was spacious, clean, and comfortable. The location was convenient with easy access to nearby shops and restaurant

Cons:

Parking was a bit limited and check-in instructions could be clearer.

2026-04-03 • via Nuitee
A
abdul hamid • family_with_children • my
8
happy with more member to stay there
Pros:

1.large room
2.Clean and comfortable room
3.very comfortable for a family of 6 and litle more.
4.swimming pool
5.internet

Cons:

1.The air conditioner is not cold enough. 2.Please fix your toilet bowl because it is wobbly.
3.

2026-03-27 • via Nuitee
A
abdul hamid • family_with_children • my
9
everything is here with the affordable pricing
Pros:

If you want to be comfortable with a large number of members, I suggest choosing here.and dont forget to enjoy at the pool.

Cons:

The air conditioning is not cold enough.

2026-03-27 • via Nuitee