Residence Le Axidie

Het onderhoud van het resort, het zag er wat armoedig uit. We kregen in eerste instantie een appartement met een "terras" dat overgroeid was met onkruid, er stonden verroeste meubels in. Het personeel reageerde vriendelijk op mijn vraag om een ander appartement en daar werd ook voor gezorgd. De inrichting vond ik wat armoedig, keuken nodigde niet uit om daar ook maar iets klaar te maken.
En na een nacht met veel regen bleek het dak lek. De keuken/woonkamer en de gang stond vol met water. Toen wij dat gingen melden bij de receptie werd er alleen vriendelijk gelachen. Er werd geen enkele hulp aangeboden. Wij hebben zelf het water opgeruimd. We kregen alleen een nieuw handdoekenpakket.

Verder stond ons appartement in een druiven boomgaard. Deze boomgaard werd niet meer onderhouden, met als gevolg dat alle rijpen druiven van de boven vielen en zorgden voor stank en viezigheid.

During our 7 night stay out garbage cans were only cleaned once, we didn't really have much in the way of cleaning services and the separate building we were housed was somewhat run-down overall. The outdoor pools that were not heated were very cold (not a problem in the summer, but definitely a problem in October).

- Pools: Misleading advertising—only one usable pool (a saltwater pool in the beach club), open to the public and with no shallow end. The other pools shown belong to the spa and to use them cost extra.
- Food & Costs: No supermarkets nearby, local restaurants pricey. Hotel breakfast €18 per person, way too much for continental. Limited snack options, only at short lunch service. We ended up going to a minimart at the nearby campsite for cheap croissants and snacks.
- Accessibility: Without a car, the steep walk to Vico Equense centre make it tough. Location felt remote and a bit “trapped” in the marina.
- Hotel Access: Once returned from Sorrento to find the entire hotel shut off—no driveway or entry access until someone eventually let us in. Concerning for people arriving from late flights.
- Beachside Tennis Courts: The advertised beachside court was unusable (no net/markings, just a patch of dirt).
- Beach Restrictions: Lifeguard wouldn’t allow use of paddle boards, despite being stored with the inflatables.
- Drinks Pricing: Odd that wine, beer and spirits cost the same as cocktails.If not more expensive ?
- Ants in rooms

Nada

Animazione in spiaggia scarsa. Il divano letto nella nostra stanza era improponibile, il letto era in bilico. L'ho fatto anche presente ma non sono stati presi provvedimenti. L'ingresso per i bambini nella piscina superiore solo il giovedì è molto restrittivo. Considerando che quella vicina alla spiaggia non è adatta ai bambini piccoli e che la prima settimana di luglio non c'erano molti ospiti sarebbero potuti essere più flessibili visto il grande caldo di quei giorni.

The room was extremely musty. No fresh towels. Hardly any towels at all. 2 of the 3 air conditioners broke and dumped water on my kids’ bed.

They weren’t up front about the pools. There’s only one pool available for the apartment residents. It was a salt pool that was 8 feet deep at the shallow end. Definitely not kid friendly.

It was open to the public. I think they were running a camp out if there as well. On some days it felt like the entire town was there. The section of beach we were allowed to use was extremely crowded and rocky.

We went up to simply look at the other pool and my daughter was yelled at. Just an awful first impression. Dinner at the hotel was often “fully booked.”

We felt lied to and misled by the pictures and description. What you see is not what you get. Let’s not even mention that getting to the place is an exercise is in daredevil driving. I almost died several times and I’ve driven through the amalfi coast before.

Équipements sommaires dans l’appartement

Our apartments were 1/2 km from facilities like reception, bar, beach. They left linen for you to change bed. The description of facilities were not what you got

The heat,

If you are staying in the apartment:
Room: there are no windows anywhere in the rooms and only one way to enter air and light which is from main door. Its claustrophobic.
Access: through a very narrow road and there are no walkways. You can only access this location if you are using your own means. No public transport etc for kilometers. There is alternate access by a narrow bridge controlled by red/green traffic light which is really tricky if you are in a bigger family car.
Eat: No much options and everything nearby closes by 9.30 PM. We've been denied at 10PM in every restaurant even with 2 kids.

Location too far from Vico equense and shuttle bus out of action, apartment very far from main hotel, lots of unsightly items on the walkway down, wet slippery slope leading to apartment

We asked for extra towels and were initially denied, there were four of us and 4 towels for 3 days. We didn't even use them at the pool, we had our own turkish towels with us. Eventually they brought some towels and left us in the room while we were out.

Ants in bedroom but staff dealt with the issue straight away.
Had to pay to use some of the facilities

Our room, apartment 11, had an air conditioning unit that had left a lot of water on the floor in one bedroom -- discovered by staff upon our check-in. Maintenance was called immediately and we waited while it was "repaired". The repair did not work and we had water draining and covering the floor throughout our stay. We actually moved one bed out of that room and into another (tight fit) so that it wouldn't keep getting wet.
The breakfast is good and service great but very overpriced. Beware of that especially if you have small children or others who do not each a great deal. Even staff on-site told us it was very expensive if we weren't eating much.
The dinner restaurant has a great location and view, but the food is pretty restrictive to adults. Our teens had a difficult time finding something to eat the first evening of our stay. We chose other restaurants off-property for the remainder of our stay.
IF DRIVING YOUR OWN CAR BEWARE -- some of the residences have very, very, very narrow pathways to drive your car to the parking spot assigned. There are rock walls underneath the beautiful bushes that line these "drive-able pathways". BEWARE