Komatsu Residences

Hotels
9.8 (287 reviews)
11-29 Komatsu-cho Higashiyama , Kyoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Clean and spacious rooms
Cons:
Limited in-room amenities
Language barrier with instructions

Categories

Cleanliness
9.78
The reviews reflect a consistently clean environment, enhancing the guest experience.
Service
10
Many reviews highlight exceptional service, especially from management, contributing positively.
Location
10
Various reviews praise the excellent location, close to attractions and amenities.
Room Quality
9.78
Guests appreciate the spacious and well-equipped rooms with good design.
Amenities
9.78
Most amenities are well-received, particularly the comfort offered.
Value for Money
9.78
Based on the overall positive feedback, guests find the stay offers good value.
Food and Beverage
9.28
No specific feedback was provided, so it reflects average expectations for this hotel tier.
Overall Experience
10
Guests generally express high satisfaction with their stay, indicating a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:16

Property Description

Luxurious Accommodations
Komatsu Residences, nestled in Kyoto near iconic landmarks, offers upscale accommodations with modern amenities. Each unit boasts air conditioning, heated floors, a private bathroom, and a fully equipped kitchenette, ensuring a comfortable stay. Some units even include a dining area and terrace, perfect for relaxation.

Tailored Experiences
Immerse yourself in Kyoto's culture with the help of our concierge service, available for crafting personalized itineraries and arranging unique cultural experiences. Whether it's securing restaurant reservations or organizing airport shuttles, we've got you covered. Explore the city by renting a bicycle from our convenient service.

Serene Garden Oasis
Unwind in the tranquil garden of Komatsu Residences, a peaceful retreat after a day of sightseeing. Located near Shoren-in Temple, our property offers a serene escape from the bustling city. Book now for an unforgettable stay in Kyoto.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 287 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.78
Food and Beverage: 9.28
Overall Experience: 10
M
Michelle • couple • us
10
2026-02-14 • via Nuitee
S
Safiah • family_with_children • au
9
Great amenities and facilities. Good central location!
Pros:

Comfortable and clean facilities provided. All the amenities you could need for a great 3 night stay including washing machine, heated floors. Nice and safe neighbourhood and close to Fresco.

Our host, Takakse-san is very welcoming and explained how all the amenities work and provided a binder with more details. It definitely helps when the washing machine and TV is in Japanese. Housekeeping is provided everyday.

Cons:

There was a flight of stairs to get to the second floor and no elevator. It was a bit difficult with large suitcases but we managed ok. Our host helped us with the bags upon check in.

2026-02-14 • via Nuitee
희진 • extended_group • kr
10
교토에서 관광지 주변 숙소를 찾는다면 이 곳이 최고입니다.
Pros:

우선 교토 여행의 중심인 니넨자카, 산넨자카 중심 거리와 가까운 곳에 4인이 머무를 수 있는 숙소를 찾았는데 그 중 시설이 가장 깔끔하고 인테리어와 편리한 공간 구조가 너무 마음에 들었고, 화장실과 방이 2개여서 이용하기 너무 좋았습니다. 화장실에 욕조도 있어서 추운 날씨에는 목욕을 즐기기에도 너무 좋았습니다! 욕조는 성인 남성도 편하게 이용할 수 있는 크기였습니다. 또한 무료로 제공해주시는 웰컴 티와 네스프레소 커피 머신과 커피 캡슐이 있어 더욱 더 감동하였습니다. 심지어 체크인 시간보다 훨씬 이전 시간에 도착한다고 말씀 드리니, 친절하게 체크인도 도와주시고 안내해주셔서 너무 감사했습니다. 부모님과 여행에 잡은 숙소였는데 너무 만족하셨네요, 주변 지인들에게도 교토에 여행 온다면 이 숙소에서 묵으라고 추천까지 하셨습니다 ㅎㅎ

+ 장기간 숙박하시는 분들은 세탁 및 건조가 가능한 세탁기가 있으니 숙소 이용이 더 편리할것 같습니다!

Cons:

2월에 방문하여 추운 날씨였습니다. 전반적으로 히터와 난방이 가능하여 거실과 방 1개는 따뜻하게 이용이 가능하였지만, 다른 한 방이 다다미 방으로 되어있어 난방이 안되어서 자는 동안 추웠습니다.

2026-02-09 • via Nuitee
R
ramari • couple • au
6
Pros:

lovely property in a great location

Cons:

the room was TINY - barely enough room to open 2 suitcases at the same time. no tv. no sitting area.

2026-01-26 • via Nuitee
R
Richard • extended_group • gb
10
We had a great stay. Apartment is in a great location. It is modern, clean and tidy and the host was very helpful. If we
Pros:

Clean, tidy and great location.

Cons:

Nothing

2026-01-22 • via Nuitee
Y
YULEI • couple • cn
10
2026-01-19 • via Nuitee
S
SATO • couple • jp
10
2026-01-19 • via Nuitee
婷蕙 • couple • tw
8
2026-01-15 • via Nuitee
S
Stefanos Manousos • couple • gb
10
2026-01-15 • via Nuitee
S
Sandrine • extended_group • fr
10
2026-01-13 • via Nuitee
L
Luca • couple • it
10
Abbiamo dormito nella stanza con tatami e futon per un’esperienza più autentica del Giappone. Tutto è andato alla perfez
Pros:

Posizione eccellente, camera pulita e molto moderna, dotata di tutti i comfort.
Host molto reattivo e proattivo.
Procedura di check-in molto semplice e possibilità di lasciare i bagagli in struttura dopo il checkout!

Cons:

Tutto perfetto

2026-01-07 • via Nuitee
Y
Yusuke • couple • jp
9
2026-01-04 • via Nuitee
H
HIROKI • couple • jp
9
最高
Pros:

床暖
コーヒーメーカー
乾燥機付きドラム式洗濯機
全てが部屋で完結する

Cons:

部屋着がない

2026-01-03 • via Nuitee
Y
yuriko • family_with_children • jp
9
とても良かったです
Pros:

便利な立地とコンパクトながら快適に過ごせる空間のお部屋でした。

Cons:

使用説明書はほぼ英語でした。

2026-01-03 • via Nuitee
小林 • family_with_children • jp
10
ベストチョイス
Pros:

部屋が広くて清潔感のある宿泊施設でした。
設備もほとんど揃っていて、年末でも暖房と床暖房とで隙間風もなく快適に過ごす事が出来ました。
到着時間をお伝えしたものの、渋滞でバスが遅れて待たせてしまっても気持ちいい対応をしていただけました。

Cons:

YouTubeが見たくて何度もチャレンジしましたが、リモコン操作がわからず見れませんでした。
見れなくても、どっちでもよかったんですけどね！

2025-12-31 • via Nuitee
S
Steph • family_with_children • nz
10
Amazing stay at Shimaya Stays Komatsu South
Pros:

We had an amazing stay here. The apartment was spacious, comfortable, modern, and beautifully designed with a traditional Japanese feel. One of the rooms had tatami mats with a very comfy floor mattress, which we loved.
The area is quiet and peaceful, yet everything is within walking distance, making it a perfect location.
The manager was absolutely amazing — such a lovely gentleman. Communication was excellent from start to finish, and he even helped us organise luggage forwarding to Tokyo. We had an early departure at 6:30am, and he still came to say goodbye, which was such a thoughtful touch.
We would definitely recommend Shimaya Stays Komatsu South and would happily stay here again

Cons:

Nothing, it was amazing

2025-12-30 • via Nuitee
C
CHEN • solo_traveller • tw
9
2025-12-25 • via Nuitee
らっきぃ • family_with_children • jp
10
2025-12-21 • via Nuitee
K
Kwanrat • couple • th
10
บริการดีมากกกกก โดยเฉพาะผู้จัดการต้อนรับอย่างดี
Pros:

ดีมากทุกๆอย่างเลยฉันประทับใจมากกกกกกก โดยเฉพาะกับผู้จัดการของเขาทาเคชิ บริการดีมากฉันเดินทางมาถึงก่อนเวลาเช็คอินเลยขอฝากกระเป๋าไว้ก่อน เค้ามารอรับและให้บริการอย่างดี แม้กระทั่งตอนกลับฉันเล็คเอ้าและขอฝากกระเป๋าไว้เพื่อเดินทางไปวัดเคนนินจิข้างๆที่พัก เค้าใจดีมากให้ฉันฝากกระเป๋าไว้ต่อได้จนถึง 11 โมง แนะนำที่นี่มากๆๆๆๆ ถ้ามีโอกาสจะไปพักอีก 🥰❤️

Cons:

ไม่มี ฉันชอบทุกอย่าง

2025-12-15 • via Nuitee
D
Dina • extended_group • us
10
Luxurious stay in a great location
Pros:

Great location, close to the historical Gion area and temples nearby. House is well built that you don’t even hear your neighbor above. The 2-bedroom unit had 2 toilets which was really convenient and I like the bath area can be warmed up before using. Has lots of great amenities like laundry and towels are charged daily.

Cons:

Nothing

2025-12-07 • via Nuitee