The Willows Wanaka

Hotels
8.9 (795 reviews)
55 Upton Street , Wanaka , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Great location
Comfortable
Good service
Well-equipped
Cons:
Small rooms
Noise issues
Maintenance problems

Categories

Cleanliness
8.49
Generally clean and tidy, but some reviews mention issues like smells upon entry.
Service
9.26
Multiple positive feedback about great service and smooth check-in process.
Location
9.3
Great location close to shops and other amenities, highly appreciated by guests.
Room Quality
8.55
Rooms were generally comfortable, though some found them small or had issues with beds.
Amenities
8.78
Good amenities available, including a washer and dryer, though some noted maintenance issues.
Value for Money
8.84
Perceived good value for money, though some felt it could be better with lower pricing.
Food and Beverage
8.79
No specific comments found on food and beverage; considered standard quality for this hotel tier.
Overall Experience
9.16
Overall great experiences reported, with many stating they would recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:30

Property Description

Welcome to The Willows Wanaka, a charming property just 300m from the picturesque lake.

Luxurious Amenities: Enjoy a cozy seating area with a flat-screen TV, a private terrace to soak in the views, and a modern bathroom stocked with complimentary toiletries and a hairdryer.

Scenic Surroundings: Explore the beautiful garden on the property or take a short 2.4 km trip to Puzzling World for a day of fun and excitement.

Convenient Location: Situated just 63 km from Queenstown Airport, The Willows Wanaka offers easy access for travelers. Book now for a delightful stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 50 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 795 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.55
Amenities: 8.78
Value for Money: 8.84
Food and Beverage: 8.79
Overall Experience: 9.16
A
Anna • extended_group • nz
9
Comfortable and like a home away from home. 😁
Pros:

Spacious, and everything we needed for a couple of nights away. With a large group, everyone could get away to have their own space

2026-04-18 • via Nuitee
D
Dave • couple • au
10
2026-04-18 • via Nuitee
E
Ebony • solo_traveller • au
7
Great Location
Pros:

The highlight is the apartments excellent location, parking and wifi. It is also well insulated and warm with a heater in the bathroom. The room also fits a bed and lounge. The check in process was easy. Good for a couple of nights.

Cons:

- I was allocated a room that viewed onto the car park. Whilst I acknowledge efforts, the room was lacking privacy. To gain privacy it would require pulling thick curtains across, preventing natural light with only a small window in the bathroom. Perhaps a sheer curtain could be installed to help with this.
- The room lacked a functional kitchenette. Limited to the top of a bar fridge. The bathroom sink was to be used for washing dishes however the faucet was short making it a little impractical, more so for a longer stay.
- Guest handbook did not set a welcoming tone or promote a positive stay

2026-04-18 • via Nuitee
C
Chris • solo_traveller • nz
9
2026-04-15 • via Nuitee
A
Asmita • solo_traveller • au
8
2026-04-13 • via Nuitee
V
Vanzino • extended_group • au
10
Easy living
Pros:

Easy 2 minute walk to town.

Cons:

Nothing

2026-04-13 • via Nuitee
A
Alex • couple • ie
10
Pros:

Clean property and convenient location. Easy check in and out process with plenty of parking. Great spot especially if you are staying for a few days.

2026-04-12 • via Nuitee
C
Chiu Hui • extended_group • tw
9
Pros:

連續住2天，房間很好 空間大 而且附近生活機能很方便。超級推薦。能停車 i人超級有善

2026-04-08 • via Nuitee
S
Steven • couple • au
10
2026-04-07 • via Nuitee
R
Radu • couple • au
7
Value for money stay in the heart of Wanaka
Pros:

Location was right in the city center and having parking on site was appreciated.
Had a double bed, couch and TV although we didn't use them much.

Cons:

Room was a bit cramped and it was a visible extension of a prior building, some other available room.
Was weird to wash/dry the plates we ate on in the bathroom sink.

2026-04-04 • via Nuitee
M
Mike • solo_traveller • nz
8
2026-04-03 • via Nuitee
Z
ZHUONING • couple • cn
10
2026-04-03 • via Nuitee
K
Kevin • couple • nz
8
2026-04-01 • via Nuitee
T
Takahide • extended_group • nz
7
cozy room within walking distance to the city!
Pros:

Walking distance to the town. Cozy room.

2026-03-30 • via Nuitee
邓 • family_with_children • nz
8
Pros:

比较安静，交通方便。

Cons:

没有拖鞋，也没通知我要自备。

2026-03-30 • via Nuitee
H
Heather • couple • nz
10
Perfect sunny spot for a short stay in Wanaka.
Pros:

Easy to find, convenient for town, clean and comfortable.

2026-03-30 • via Nuitee
J
Junko • couple • jp
9
◎おすすめです。
Pros:

友人と3泊しました。
写真の通り、快適な素晴らしい部屋でした！
スーパーやカフェが近くにあり、小さめの全自動洗濯機もあります。オーブンもレンジも使えました。

Cons:

食器類は洗い直して使用しましたが、全体的に綺麗な使いやすい部屋でした。
リネンに少し匂いが残っていたことと、シャワーは弱めだったのでややマイナス。

2026-03-28 • via Nuitee
B
Baker • family_with_children • ca
9
2026-03-25 • via Nuitee
W
Will • extended_group • au
9
Pros:

Very comfortable, modern and clean.

2026-03-25 • via Nuitee
Y
Ying • family_with_children • cn
9
Pros:

房间整洁

Cons:

停车位不足，车停门前，被其他车辆剐蹭了，还逃逸了。

2026-03-24 • via Nuitee