The Willows Wanaka

Hotels
8.9 (795 reviews)
55 Upton Street , Wanaka , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Great location
Comfortable
Good service
Well-equipped
Cons:
Small rooms
Noise issues
Maintenance problems

Categories

Cleanliness
8.49
Generally clean and tidy, but some reviews mention issues like smells upon entry.
Service
9.26
Multiple positive feedback about great service and smooth check-in process.
Location
9.3
Great location close to shops and other amenities, highly appreciated by guests.
Room Quality
8.55
Rooms were generally comfortable, though some found them small or had issues with beds.
Amenities
8.78
Good amenities available, including a washer and dryer, though some noted maintenance issues.
Value for Money
8.84
Perceived good value for money, though some felt it could be better with lower pricing.
Food and Beverage
8.79
No specific comments found on food and beverage; considered standard quality for this hotel tier.
Overall Experience
9.16
Overall great experiences reported, with many stating they would recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:30

Property Description

Welcome to The Willows Wanaka, a charming property just 300m from the picturesque lake.

Luxurious Amenities: Enjoy a cozy seating area with a flat-screen TV, a private terrace to soak in the views, and a modern bathroom stocked with complimentary toiletries and a hairdryer.

Scenic Surroundings: Explore the beautiful garden on the property or take a short 2.4 km trip to Puzzling World for a day of fun and excitement.

Convenient Location: Situated just 63 km from Queenstown Airport, The Willows Wanaka offers easy access for travelers. Book now for a delightful stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 50 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 795 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.55
Amenities: 8.78
Value for Money: 8.84
Food and Beverage: 8.79
Overall Experience: 9.16
J
Junko • couple • jp
9
◎おすすめです。
Pros:

友人と3泊しました。
写真の通り、快適な素晴らしい部屋でした！
スーパーやカフェが近くにあり、小さめの全自動洗濯機もあります。オーブンもレンジも使えました。

Cons:

食器類は洗い直して使用しましたが、全体的に綺麗な使いやすい部屋でした。
リネンに少し匂いが残っていたことと、シャワーは弱めだったのでややマイナス。

2026-03-28 • via Nuitee
B
Baker • family_with_children • ca
9
2026-03-25 • via Nuitee
W
Will • extended_group • au
9
Pros:

Very comfortable, modern and clean.

2026-03-25 • via Nuitee
Y
Ying • family_with_children • cn
9
Pros:

房间整洁

Cons:

停车位不足，车停门前，被其他车辆剐蹭了，还逃逸了。

2026-03-24 • via Nuitee
K
Kerry • family_with_children • nz
9
Pros:

Very comfortable, lovely shower and good bed.
Walking distance to restaurants etc

Cons:

Nothing to remark on

2026-03-23 • via Nuitee
S
Sally • couple • au
9
2026-03-23 • via Nuitee
I
itzhak dinzi • family_with_children • il
10
2026-03-21 • via Nuitee
S
sue • couple • au
7
We enjoyed our stay regardless of our few negative comments.
Pros:

The proximity to the town. It was very quiet.

Cons:

The deck area was a bit like sitting in the car park. Could have done with some shading or a sail to cover it a bit. It was lovely in the sun but too hot. Also unit was very hot from the sun maybe an awning would have helped.
Couldn’t check in earlier even though unit was clean and empty. A bit annoying having to having to hang around in town. Taps in bathroom sink were not moveable so to wash dishes and fill kettle very tricky.
Thought it was a bit overpriced for the size of the room.

2026-03-18 • via Nuitee
A
Annette • couple • de
8
2026-03-17 • via Nuitee
J
Jeremiah • couple • us
9
A room in a great location
Pros:

Great location to town, parking very easy. Had everything we needed.

Cons:

Not the most comfortable room, but it met our needs.

2026-03-16 • via Nuitee
O
O'BRIEN • extended_group • au
5
Disappointing: please see above
Pros:

A good location

Cons:

Issues: Dinning chairs quite unsafe as some with screws missing.
The large bed (in room with bunks) the bed was broken on window side, which was very uncomfortable.
Shower had a leak which had rotted the floor.
Kitchen cupboards & draws hinges are catching on each other.
Our 1st confirmation gave our booking address as 55 Upton Street Wānaka.
Our next email with the key code give booking address as 68 Brownston Street Wanaka.
We are at 68 Brownston and this house was poorly, for the booking cost.

2026-03-11 • via Nuitee
M
Mark • solo_traveller • au
8
Comfortable good location
Pros:

Clean comfortable

2026-03-10 • via Nuitee
Q
QIAN • family_with_children • au
8
2026-03-05 • via Nuitee
J
Juntao • extended_group • cn
9
2026-03-05 • via Nuitee
B
Bhavir • couple • in
10
2026-03-04 • via Nuitee
E
Elaine • solo_traveller • au
8
Good place to stay for short stay
Pros:

Lose to everything.

Cons:

Was functional but not a lot of room. No place to hang clothes and as was attending a wedding this was an issue

2026-03-04 • via Nuitee
W
Wal • solo_traveller • au
10
Thoroughly enjoyed our stay, cooked and did our washing, comfy all round.
Pros:

Perfect self contained, clean and short 6min walk to every thing.

Cons:

N/A

2026-03-03 • via Nuitee
A
Alexandra • couple • de
9
2026-03-02 • via Nuitee
E
Elisabeth • family_with_children • se
8
Pros:

Välstädat, lugnt område. Fin, rymlig lägenhet, utrustad med det man behöver. Nära till allt.

2026-03-01 • via Nuitee
D
Dongwei • extended_group • cn
10
Pros:

Perfect size for four people, new apartment

Cons:

Both Sink facets loosed badly

2026-02-28 • via Nuitee