The Willows Wanaka

Hotels
8.9 (785 reviews)
55 Upton Street , Wanaka , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Great location
Comfortable
Good service
Well-equipped
Cons:
Small rooms
Noise issues
Maintenance problems

Categories

Cleanliness
8.49
Generally clean and tidy, but some reviews mention issues like smells upon entry.
Service
9.26
Multiple positive feedback about great service and smooth check-in process.
Location
9.3
Great location close to shops and other amenities, highly appreciated by guests.
Room Quality
8.55
Rooms were generally comfortable, though some found them small or had issues with beds.
Amenities
8.78
Good amenities available, including a washer and dryer, though some noted maintenance issues.
Value for Money
8.84
Perceived good value for money, though some felt it could be better with lower pricing.
Food and Beverage
8.79
No specific comments found on food and beverage; considered standard quality for this hotel tier.
Overall Experience
9.16
Overall great experiences reported, with many stating they would recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:30

Property Description

Welcome to The Willows Wanaka, a charming property just 300m from the picturesque lake.

Luxurious Amenities: Enjoy a cozy seating area with a flat-screen TV, a private terrace to soak in the views, and a modern bathroom stocked with complimentary toiletries and a hairdryer.

Scenic Surroundings: Explore the beautiful garden on the property or take a short 2.4 km trip to Puzzling World for a day of fun and excitement.

Convenient Location: Situated just 63 km from Queenstown Airport, The Willows Wanaka offers easy access for travelers. Book now for a delightful stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 50 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 785 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.55
Amenities: 8.78
Value for Money: 8.84
Food and Beverage: 8.79
Overall Experience: 9.16
J
Jingjing • couple • au
9
Will definitely come back next time
Pros:

Good location. Close to everything and it’s cozy.

Cons:

Nothing

2026-02-12 • via Nuitee
H
HUIMIN • extended_group • tw
8
浴室地板有頭髮、房間角落灰塵，如果加強清潔度，仍值得推薦入住！
Pros:

靠近湖邊，住處可以眺望山景、走景點、採買非常方便，廚房設備齊全，備有即溶咖啡、巧克力粉供沖泡！

Cons:

我們住了三晚，以這樣的性價比，洗碗機清潔劑不足夠。wifi 網速顯慢。椅子和沙發坐起來不是很舒服。

2026-02-12 • via Nuitee
Z
Ziyu • family_with_children • cn
10
2026-02-11 • via Nuitee
H
Helen • couple • us
9
A nice place to stay at a reasonable cost. Close to the center and hosts were very nice.
Pros:

Great location. Very clean.

Cons:

A little noisy from people next to us.

2026-02-10 • via Nuitee
K
Kelsey • family_with_children • au
6
Pros:

A great location, clean and tidy. Had everything we needed. Thank you.

Cons:

Beds were not that comfortable.
Cleaner kept walking on our deck, past our windows while cleaning another apartment, instead of using the paths.

2026-02-08 • via Nuitee
J
John • family_with_children • au
7
Pros:

Location

Cons:

Very small like a motel room.

2026-01-31 • via Nuitee
J
Janice • solo_traveller • hk
7
2026-01-29 • via Nuitee
M
Michael Chee Hong • family_with_children • au
6
Not the worst
Pros:

Close to town

Cons:

There was some dead insects in my bed and bathroom

2026-01-29 • via Nuitee
A
Alla • family_with_children • au
10
Modern, comfortable accommodation in a great location.
Pros:

Modern, clean, well stocked, had everything we needed for a comfortable stay. In a close proximity to the town centre/lake with free parking on site. Highly recommended.

Cons:

Nothing

2026-01-28 • via Nuitee
A
Aitor • extended_group • es
10
Excelente place!
Pros:

Everything. Great place will deffo come Back.

2026-01-27 • via Nuitee
W
WEILIN • extended_group • tw
9
Pros:

離市區近

Cons:

水壓很小很小

2026-01-23 • via Nuitee
B
Brian • extended_group • gb
8
Pros:

Great location. Easy walking distance to centre of Wanaka and lake. Accommodation was clean, tidy and well equipped. We stayed in January and area was quiet.

2026-01-21 • via Nuitee
J
Joy • family_with_children • nz
7
Excellent location at an affordable price with good facilities.
Pros:

Good location and parking. Quiet and comfortable with good linens and easy checkin.

Cons:

Twin room needed sheer curtains for daytime privacy. Couple of maintenance issues- squeeky bathroom door and light over vanity not working.

2026-01-20 • via Nuitee
G
Gemma • solo_traveller • nz
9
Pros:

location

2026-01-19 • via Nuitee
Y
YI HUI • couple • tw
8
2026-01-19 • via Nuitee
J
Jialu • extended_group • cn
10
2026-01-19 • via Nuitee
S
Shan • extended_group • nz
10
2026-01-16 • via Nuitee
L
lin ha • family_with_children • nz
10
2026-01-15 • via Nuitee
S
Saihua • extended_group • nz
8
2026-01-14 • via Nuitee
H
Hamdan • couple • au
7
2026-01-14 • via Nuitee