E JOY INN-Okubo branch

Hotels
7.5 (39 reviews)
東京都新宿区百人町２丁目２３−４０ ナツハウス , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Tour desk
Soundproof rooms
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Self-check-in
Cons:
Cleaning issues
Weak dryer
Impersonal check-in process

Categories

Cleanliness
6.83
There were mentions of dust in less visible areas, highlighting some cleanliness issues.
Service
7.8
Standard quality for this hotel tier, service is self-check-in with minimal staff presence.
Location
8.84
The location is praised as being optimal, close to metro stations and commerce.
Room Quality
7.29
The room was comfortable and well-equipped, but noise insulation could be better.
Amenities
6.82
In-unit laundry is a plus, but the weak dryer and lack of regular cleaning services were drawbacks.
Value for Money
7.78
The price-quality ratio is considered good.
Food and Beverage
7.33
Not mentioned specifically; average expectations for food offerings.
Overall Experience
7.3
Overall a positive experience, though with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:14

Property Description

Central Location in Tokyo
TOKYO E JOY INN（Okubo branch in Shinjuku） is conveniently situated within 1.5 km of Tokyo's center, offering easy access to the city's bustling attractions and vibrant culture.

Comfortable and Private Accommodation
Each air-conditioned unit at the aparthotel features a kitchen, balcony, and a private entrance, ensuring a cozy and secluded stay. Guests can also enjoy the convenience of a desk, walk-in shower, and complimentary toiletries in every unit.

Nearby Sightseeing Opportunities
Explore Tokyo's iconic landmarks and hidden gems with ease, as sightseeing tours are readily accessible from the property. Visit Yodobashi Church, Nihon Christ Kyokai Kashiwagi Church, and Kaichu Inari Shrine for a memorable experience.

Book your stay at TOKYO E JOY INN（Okubo branch in Shinjuku） now for a delightful and convenient Tokyo getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

7.5
Based on 39 reviews
Cleanliness: 6.83
Service: 7.8
Location: 8.84
Room Quality: 7.29
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 7.3
Y
YUN TUNG • couple • tw
9
Pros:

住宿地點很好，附近店也開得比較晚，很方便

2026-04-09 • via Nuitee
B
Beatrice • couple • it
10
2026-04-02 • via Nuitee
A
Antoine • couple • fr
10
2026-04-02 • via Nuitee
L
Luis • couple • mx
8
Pros:

Very good location, near to train stations, close to family Marts and drugstores.

Cons:

Maybe water or more towels.

2026-03-18 • via Nuitee
F
Frederikke • couple • dk
9
Vi nød virkelig vores ophold. Det ligger virkelig godt, tæt på hvor det hele sker, men trukket væk fra hovedvejen, i et
2026-03-10 • via Nuitee
F
Florencia • couple • ar
10
2026-01-28 • via Nuitee
F
Federica • couple • it
5
Pros:

Ottima posizione, comoda per girare la città. Camera spaziosa.

Cons:

Pochi servizi disponibili. Presente lavatrice ma non stendino (come invece indicato nella descrizione). Telecomando del condizionatore non sempre funzionante. Un solo asciugamano per ospite per tutto il soggiorno.

2026-01-19 • via Nuitee
O
Osman • couple • tr
8
2026-01-19 • via Nuitee
D
Daniela • couple • co
10
Perfecto para conocer Tokio por varios días
Pros:

La cercanía con la estación del metro, además que hay mucho comercio por la zona.

Cons:

Un poco impersonal, ya que el ingreso es a través de una llave que se deja en el buzón a la entrada del apartamento

2026-01-02 • via Nuitee
B
Baiar • extended_group • us
10
Pros:

Хорошее месторасположение

Cons:

Все понравилось

2025-11-28 • via Nuitee
J
Jacob • couple • us
8
2025-11-18 • via Nuitee
J
jana • solo_traveller • ca
8
comfortable room in shinjuku
Pros:

it was really nice and very optimal location, in japan subways stop running around midnight so it was fun knowing that there were still so many things to do near our hotel late at night, everything was clean and the street was quiet, the check in process was seamless considering there are detailed instructions, having an in unit laundry machine was amazing, i had a great time :3

Cons:

the drier was so weak we had to hang our clothes to dry, this is essentially an airbnb set up, there is no staff no one will come clean room etc you’re on your own for the duration of your stay, this was only inconvenient when it came to trash because we had to sort all of our trash at the end.

2025-11-12 • via Nuitee
Z
Zoe • couple • kh
8
Very good option for a couple, make sure you complete your self check in in advance though.
Pros:

The room is well equipped and comfortable, located in a nice area, quiet but close to entertainment.

Cons:

Room is adjacent to another room but not soundproof.

2025-11-09 • via Nuitee
P
Pauline • couple • fr
8
Emplacement top
Pros:

Bon rapport qualité prix

Cons:

De la poussière sur les endroits moins visibles (bouche vmc, dessus de lustre) et le manque d’opacité des rideaux

2025-10-28 • via Nuitee
A
Agata • couple • pl
10
Pros:

Clean, good and quiet localisation.

2025-09-30 • via Nuitee
X
Xiao • solo traveller • us
1
Terrible customer service and terrible experience!
Pros:

Terrible customer service and terrible experience! If you want a nice place to stay and a supportive host, stay away from this place!

Cons:

Terrible customer service and terrible experience! If you want a nice place to stay and a supportive host, stay away from this place!

2025-06-04 • via Nuitee
K
Kerrie • young couple • au
6
Very convenient location , rooms are average but me requirements
Pros:

Great location, facilities are basic but clean

Cons:

very small

2025-05-05 • via Nuitee
W
Wei • with friends • my
7
Overall it’s a good stay, provided if the aircond/heater is fixed
Pros:

Superb location, very near to train station

Cons:

Aircond / heater do not function properly. Heater will off itself after a while.

2025-04-24 • via Nuitee
M
Melissa • young couple • dk
7
Good
Pros:

Everything was fine.

Cons:

We got the check-in information a little late and the WiFi code.

2025-04-22 • via Nuitee
E
Eve • young couple • us
5
Not bad not great
Pros:

Fine for what it was. It was close to the station and that was what was important to us. Clean sheets and good body wash, shampoo, conditioner.

Cons:

It is NOT like in the cover photo shown. They also did not clean or if they did it was the bare minimum. Also it smelled like sewage every time you used the toilet which was the worst part.

2025-04-18 • via Nuitee