Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Non-smoking throughout
Outdoor furniture
Invoice provided
Television in common areas
Free wired internet
See all facilities

Review Highlights

Pros:
Good location
Beautiful views
Affordable
Cons:
Inconsistent service
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.65
Multiple reviews mentioned issues with cleanliness, including bugs, peeling plaster, and odors.
Service
8.62
Inconsistent staff presence and service mentioned, but some positive aspects of assistance noted.
Location
10
Location was repeatedly praised for its centrality and local vibe.
Room Quality
8.11
Mixed reviews; while some rooms were described as modern and nice, issues such as floods and malfunctioning fixtures were noted.
Amenities
8.14
Amenities like the pool and jacuzzi received criticism for cleanliness and operational issues.
Value for Money
9.6
Some reviews mentioned the hotel as a good value considering location and facilities, despite the issues.
Food and Beverage
9.65
No specific sentiments were mentioned regarding food and beverage.
Overall Experience
8.65
A mix of positive aspects and significant complaints led to an overall average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:03

Property Description

Central Location
Located just 200 meters from the heart of Puerto Vallarta, La Casa Blanca offers convenience and easy access to the city's attractions and beaches.

Comfortable Accommodation
Each unit at the aparthotel is equipped with modern amenities including air conditioning, a fully equipped kitchenette, and a flat-screen TV. Guests can enjoy the luxury of a private bathroom with a walk-in shower, bathrobes, and a hair dryer.

Scenic Views and Relaxing Spaces
Some rooms feature balconies with stunning sea views, perfect for unwinding after a day of exploring. Guests can also relax on the terrace or enjoy a drink at the on-site bar.

Experience the beauty of Puerto Vallarta at La Casa Blanca. Book your stay now for a memorable vacation!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 252 reviews
Cleanliness: 7.65
Service: 8.62
Location: 10
Room Quality: 8.11
Amenities: 8.14
Value for Money: 9.6
Food and Beverage: 9.65
Overall Experience: 8.65
L
Lyn couple gb
8
Our studio had a nice view out towards the sea
Pros:

Very comfy bed, large room, very bright

Cons:

It was openly for sale & needs some TLC.

2026-01-31 via Nuitee
S
Scott couple ca
3
Wouldn't go back.
Pros:

Room was nice
Location was good

Cons:

How people come in our rooms While we weren't there.
They don't clean the room.You only get one clean per stay.No fresh towels garbage is overflowing.
Way too many rules.
Nobody was ever around if you needed anything.And there was no water anywhere on the premise to drink.

2026-01-23 via Nuitee
M
Michael couple ca
10
Pros:

Beautiful layout, stunning views, great bed. Did not get to use tve pool. But it looked great! The 45 degree hill one must negotiate on the drive TO and FROM the property was astounding! Beware

Cons:

Steep walk steeper drive

2026-01-22 via Nuitee
D
David couple us
9
Second to None Views of P.V.
Pros:

Gorgeous ocean views and was roomy. It’s walking distance from the attractions and was quiet in and around the property. Overall great stay for the value.

Cons:

Showing some wear for the pool/jacuzzi. Jacuzzi wasn’t on or working during our stay. The harder to reach areas like fans need to be wiped. I would place a standard shower system or close it in as the shower shoots out to the sink on the other mode.

*would like to have full length body mirror since the only mirror is the small bathroom.

2026-01-19 via Nuitee
J
Jason couple ca
10
The perefect retreat!
Pros:

Loved this place! Great location. The rooftop pool was great, and the staff were all amazing.

Cons:

Nothing to say.

2026-01-19 via Nuitee
A
Alecia solo_traveller ca
10
2026-01-19 via Nuitee
R
Richard couple us
10
2026-01-19 via Nuitee
M
MarkUs couple pl
8
Pros:

Wiew, bad and jakuzzi

Cons:

Mirror in bathroom to high. Apartament need large mirror on wall close to entry door on empty wall

2026-01-10 via Nuitee
E
Elina solo_traveller us
9
Pros:

It was such a lovely stay - beautiful room and beautiful space with great views and a pool! Felt very tranquil and so close to everything too!

Cons:

Communication was a bit difficult - you had to use WhatsApp to talk to the host to get the keys, ask questions (which was alright, just a bit inconvenient) and I had a mountain view room which was amazing but the curtains/blinds would open right onto other properties so I had to keep my windows closed the entire time.

2026-01-09 via Nuitee
K
Kevin couple ca
10
Perfect location for a week in Peurto Vallarta
Pros:

Beautiful room and view made it easy to watch the sunset and fireworks from bed. The location was centrally located between 5th of December and Zona Romántica neighbourhoods
Along everything accessible by walking.

Cons:

n/a

2026-01-09 via Nuitee
M
Moreau couple ca
8
Pros:

Location was good. The property was very clean!

Cons:

Pool area was a little tired but was nice all the same. There is a walk up the hill to this location that can be a little taxing if you are not ready for it.

2026-01-06 via Nuitee
L
Leanne_43 couple us
9
Great location, magnificent views, perfect studio - would stay again.
Pros:

The location was excellent, and the staff were incredibly friendly and helpful. The room—and bathroom—were spacious, with a comfortable bed and well-functioning AC. The kitchen was well stocked with a kettle, coffee maker, coffee, plenty of utensils, and four full place settings, plus a perfectly sized mini fridge. We also loved the pool area, especially the variety of seating with both shaded and sunny options. The large beach towels and beach blanket were a great touch. Overall, a very comfortable stay with standout hospitality.

Cons:

The patio area off our room could use some updates - the chairs were sun-worn, with some cracking and a bit of dirt. Housekeeping is limited to one scheduled visit per stay with 24 hours’ notice. This worked fine for us, and I’m sure additional service could be arranged if requested, but one visit felt limited for an 11-night stay.

2026-01-05 via Nuitee
S
Sandra solo_traveller ca
5
Take a pass.
Pros:

Location, while a bit complex for the average uber driver and out of the question for the inactive, is ideal. Up a steep flight of about 7 flights of stairs and tricky cobblestones streets, and yes, sone garbage, but actually no more than 400 metres from the Malecon. Very local vibe.

Cons:

Horrible shower setup with inaccurate instructions resulting in what was clearly not the first flood in the room. However, ut was the first I ever encountered and it was mortifying. So much water it was seeping out the door. I will not embarrass the owner and post photos. Sadly, they did not have staff to deal with it until, get this, TWO DAYS LATER. Then they left a soaking rug which caused a stench beyond compare. Took another day to get that out. The bugs were thrilled, so much so, in fact, that I’m home now and I brought a few unwanted guests with me.

I should add that the photos have no resemblance to the property. Pool is in dismal shape. Staff are always absent and do not adhere to the poste schedule. Be prepared to bring your luggage up stairs. The lady who was present could not manage mine and no one was present when I left.

2026-01-01 via Nuitee
D
Daye solo_traveller ca
8
Pros:

C'était spacieux et bien tel que décrit. Il faut tenir compte que nous sommes au Mexique et que les choses sont différentes.

Cons:

L'eau du bain était tiède.

2025-12-27 via Nuitee
C
Chloe couple ca
5
tired property
Pros:

good location, beautiful views

Cons:

the property is very worn down. plaster peeling from the walls. the jacuzzi was not working and the pool was very dirty. no concierge and no staff at the bar. terrible communication via both booking.com and WhatsApp- no response to basic questions.

2025-12-27 via Nuitee
J
Jeffrey Blake couple us
7
Pros:

The view was amazing and you can't really beat it! The location is great and very central to everything. The pool was perfect after a hot day in PV! This place is a great value and great location, I think we would stay here again.

Cons:

To get to our room from the downtown PV is quite a hike in the heat but we knew that going in. The shower did spray all over the bathroom so we had to use a towel every time to soak it up and part of the shower fixture was broken. We couldn't turn off the light in the patio and we asked management to turn it off but they never did after two days so our room was very bright at night.

2025-12-19 via Nuitee
B
Barrett couple us
9
Pros:

The bed was amazing. The views are spectacular

Cons:

Wi-Fi was hit or miss

2025-12-14 via Nuitee
T
Teagen solo_traveller ca
10
2025-12-10 via Nuitee
P
Paget couple us
2
Bad experience, left after one night
Pros:

The room looked nice and was fairly modern and had a nice view

Cons:

The manager was very shady and unpleasant. After making a non-refundable reservation, we were informed that no other person could set foot in the establishment, even for a few minutes-- not to meet up with us before going out, not in our room, not in the common areas, not on the deck, not at the pool, and absolutely no exceptions were allowed. When we contested that, the manager said that it is not a hotel and we should leave immediately. We were forced to request a refund and leave after one night there. A very unpleasant experience.

2025-11-26 via Nuitee
A
Anthony solo_traveller us
10
Brilliant
Pros:

The Staff and Apartment

2025-11-23 via Nuitee