The M@Macrolink by Home Owner

Hotels
5.3 (62 reviews)
Persiaran Medini Sentral 1, BANDAR MEDINI ISKANDAR, 79250 Nusajaya, Johor , Johor Bahru , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Hot tub/Jacuzzi
Sauna
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Refund process
Availability of facilities
Cons:
Booking cancellation
Room unavailability

Categories

Cleanliness
3.84
No mention in the text; assumed below standard due to overall complaints.
Service
5.81
User dissatisfaction with booking cancellation reflects poor service.
Location
6.85
Standard quality for this hotel tier; no positive or negative attributes mentioned.
Room Quality
4.3
Room availability issues indicate poor quality expectations.
Amenities
6.83
Standard quality for this hotel tier; no specific comments.
Value for Money
4.79
Refund offered suggests moderate value, but uncertainty with booking.
Food and Beverage
4.84
No mention in the text; assumed standard for this hotel tier.
Overall Experience
5.11
Mixed feelings due to booking issues but some compensation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:10

Property Description

Luxurious Amenities:
Experience ultimate relaxation with a sauna, outdoor swimming pool, and hot tub.

Family-Friendly Environment:
Enjoy family rooms, children's playground, and garden for quality time together.

Breathtaking Views:
Wake up to stunning lake and pool views from your balcony.

Book now to indulge in a serene getaway at The M@Macrolink by Home Owner!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.3
Based on 62 reviews
Cleanliness: 3.84
Service: 5.81
Location: 6.85
Room Quality: 4.3
Amenities: 6.83
Value for Money: 4.79
Food and Beverage: 4.84
Overall Experience: 5.11
L
LINA IDAYU extended_group my
5
Pros:

Tempat pravasi

2025-11-23 via Nuitee
H
Helmi extended_group my
1
Cons:

The owner cancelled my booking a few hours before arrival and did not refund my booking money immediately. I highly do not recommend this accommodation to anyone. Be careful if you want to book this accommodation..it is probably a scam.

2025-11-13 via Nuitee
H
HT couple my
1
I booked for 1 month, but on the day I wanted to check in, the room I booked was no longer available
Pros:

I booked for 1 month, but on the day I wanted to check in, the room I booked was no longer available... but the money was refunded...

Cons:

Very wrong , very problematic, not keeping customer booking records... disappointing customers

2025-10-22 via Nuitee
P
Putri extended_group my
1
2025-09-03 via Nuitee
R
Raffy family with young children sg
1
Very Very Very very poor!
Pros:

No comment!

Cons:

Not against the property but it is on the operation who manage my bookings! Suddenly they cancelled my booking when I arrived! and they are not so pleasant and precessional to handle the situation

2025-05-05 via Nuitee
N
Nina family with young children my
5
Passable
Pros:

-

Cons:

Hi, I just wanted to share my honest experience. To be frank, my booking was cancelled just three hours before check-in. I had been travelling and was already tired, so to receive a last-minute cancellation notice really caught me off guard.

For context, I actually messaged the owner a week before my trip to ask for any details about the homestay. The only response I got was that it would be checked. I followed up again a day before my trip, but there was no reply at all.

Although I did receive a refund, this whole experience has been disappointing and stressful. It honestly left a bad impression, and I don’t think I’ll be booking here again in the future.

2025-04-07 via Nuitee
M
Martin family with young children sg
1
Bad
Pros:

Nothing to like

Cons:

Wasted a day

2025-01-31 via Nuitee
A
Adelin young couple sg
10
Exceptional
2025-01-30 via Nuitee
S
Shidah family with young children sg
8
Very good
2025-01-28 via Nuitee
A
Azlina family with young children my
3
Poor
Cons:

The admin is not friendly. Information not given completely until asked.
The water in the bathroom not flow out smoothly

2024-12-26 via Nuitee
Y
Yeh young couple sg
8
A pleasant stay!
Pros:

It was relatively quiet and there are few eating places and mart within the premises. It is convenient to get the local transport such as Grab. The transmission and return of refundable deposit via local bank transfer has been smooth,

Cons:

Does not have option of earlier check-in due to the cleaning schedule in place.

2024-12-04 via Nuitee
M
Marketa solo traveller cz
1
My booking was cancelled last minute. I haven’t received refund in last 2months.
Pros:

My booking was cancelled last minute. I haven’t received refund in last 2months. Don’t recommend

Cons:

My booking was cancelled last minute. I haven’t received refund in last 2months.

2024-11-25 via Nuitee
H
Hamid with friends my
5
Blackout!
Pros:

I like the swimming pool.

Cons:

The owner and staff are very late to update and no one picks up the call before check in 2.30pm they respond. After check in. Suddenly black out at 7.40pm there is no electricity..! And the staff are not responsible for not picking up the call when an emergency happens , and about 1 hour later they ask to change the unit. Worse experience with these and waste time. Not worth it.. 😞😞😞😞😞😞😞 I'm not happy at all.

2024-11-09 via Nuitee
S
Syahrul family with young children my
9
Superb
2024-07-11 via Nuitee
T
Tan family with young children my
2
bad experience.
Pros:

It just a condo with some parts of spoiling. nothing much i can say. i dont feel like to this homestay.

Cons:

Now was so many scammers, i didn't know it is the owner who texting me to seek for the deposit. And i just didn't pay for the deposit before arriving. So she doesn't provide me the password to get the key. After i forward the deposit to the owner, and the line is weak when i reach the condo. I am 1st time being request to pay deposit before enter due to it's homestay. due to my family is all waiting for me to get the house key for about half an hour. i dont received any instruction like how to enter until i try to call. she doesnt accept my call, just ask me to text. urghh, such as bad experience about waiting the text.

2024-06-29 via Nuitee
R
Raymond with friends sg
5
Passable
2024-06-07 via Nuitee
Y
Yayaku with friends my
10
Exceptional
Pros:

I will come again.... Love the place

2024-06-02 via Nuitee
J
Jagathisswaran family with young children my
8
Surprised me
Pros:

I booked this property without reading reviews and eventually saw many bad reviews. Was very concerned however to my suprise everything was smooth. Owner whatsapped clear details and was very responsive

Cons:

A deposit of rm100 required which was not stated upfront, but upon check out within 2 hours, the owner refunded the deposit, so there no issue. All good.

2024-05-30 via Nuitee
A
A family with young children my
8
Very good
2024-05-27 via Nuitee
B
Bhushan family with young children sg
2
Poor management. Avoid booking at this property.
Pros:

Swimming Pool and Garden at Level 7.

Cons:

Unhygienic room.
All bedding smelling badly.
Most of the furniture's are broken.

Disappointed with the booking. I had booked rooms 1 month advance, (3Bedrooms Home).
A day before my arrival, to have final confirmation, called / sent message to Customer care number (provided at website for this property ) but did not received any response.

And on the day of my travel, received message from Customer care that they don't have flat as per my booking and have to adjust with alternative 2Bedroom flat else will cancel my booking.

I was surprised with this last minute call and had a no choice to go with their proposal as all the planning was already done from my end for travelling.

2024-02-14 via Nuitee