Hidden of Cailan Inn

Hotels
8.6 (103 reviews)
Sitio Caalan Brgy Masagana zone 3, El Nido Palawan , El Nido , ph

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Room quality
Helpful owner
Cons:
Poor cleanliness
Inconvenient location

Categories

Cleanliness
7.83
The apartment had a musty smell, and the bedding was not fresh.
Service
9.2
While service was initially lacking, the owner did apologize and arranged transport.
Location
8.14
The property is far from the center, making access difficult, especially when it rains.
Room Quality
9.29
The room was aesthetic and clean, contributing positively to the stay.
Amenities
8.32
The property lacks an in-house restaurant, limiting dining options.
Value for Money
8.78
Given the overall experience, the value is acceptable despite issues.
Food and Beverage
8.33
Limited dining amenities made food availability a concern.
Overall Experience
8.9
Overall experience impacted by location and service issues but enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:05

Property Description

Luxurious Accommodation near Stunning Beaches

Unbeatable Location: Situated just steps away from Caalan Beach and a short walk to El Nido Beach, Hidden of Cailan Inn offers the perfect tropical getaway.

Family-Friendly Amenities: From an indoor play area for the little ones to spacious family rooms, we cater to guests of all ages to ensure a memorable stay.

Convenience at Your Fingertips: Enjoy the convenience of free WiFi, a fully equipped kitchen, and even on-site barbecue facilities for a delightful dining experience.

Experience comfort and relaxation at Hidden of Cailan Inn. Book your stay now to create unforgettable memories in El Nido.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 103 reviews
Cleanliness: 7.83
Service: 9.2
Location: 8.14
Room Quality: 9.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.9
C
charles • extended_group • fr
10
2026-06-10 • via Nuitee
S
Sharon • couple • gb
6
Very very noisy!
Pros:

The style of the room decor is very nice and the service from Cat was excellent

Cons:

We stayed for a week, it’s so noisy! There is construction work going on which we were not told about in advance and so a relaxing day at the hotel is impossible. At night, can’t argue with nature, but the frogs make the most noise we’ve known and once they stop, the cockerels start! We also had another guest tuck herself in at our outdoor table to make a loud phone call at 3am!

On the day of arrival, the accommodation sent us a message offering a transfer back to Puerto Princesa for PHP6000, as soon as we confirmed, the price went up to PHP8000!

The kitchenware was absolutely filthy and the toilet seat is broken which makes it pinch your skin when you sit on it. Small things that need some care and maintenance.

Once cat was called away for a family emergency, staff were not interested.

2026-06-04 • via Nuitee
N
nuria • couple • es
7
Pros:

El personal súper simpático agradable y super profesionales.

Cons:

Tenia una cama arriba y otra abajo, en la de abajo hacia mucho calor para dormir y estaba todo muy abierto y en la de arriba el aire daba directo a la cama y hacia mucho frio

2026-05-30 • via Nuitee
G
Giel • couple • nl
8
Great stay, good vallue
Pros:

Nice place, and looked very cool,
Staf was very helpful organising scooter, and taxi service to the airport

Cons:

Overall is was clean, only some decorations you can see have a lot of dust on it.

But thats it

2026-05-02 • via Nuitee
W
Wiebe • couple • nl
10
Mooi ruim appartement van alle gemakken voorzien!
Pros:

Prachtig ruim huisje, heel stijlvol ingericht en ongelofelijk aardig personeel. Goede locatie met restaurantjes en strand in de buurt. Ze waren erg flexibel met onze afwijkende in- en uitchecktijd.
Absolute aanrader

2026-04-12 • via Nuitee
C
Christian • solo_traveller • de
8
2026-03-29 • via Nuitee
M
May • couple • ch
9
It was great and convenient.
Pros:

We like it that the location was in the quiet area despite being located in town. The room was spacious enough and we have everything we needed for almost everything. There was kitchen for cooking, the toilet was big, we have 2 beds and they’re comfy and everything works. Everything inside were designed well and they used good materials in building and decorating the place. The staff was available to reach all throughout our stay.

Cons:

I’m not sure about the water quality, as it is currently problematic in the whole town. Though they provided us free filtered water for drinking and we used it for brushing our teeth and washing our face as well.

2026-03-23 • via Nuitee
D
Damir • extended_group • se
9
Pros:

Det var fint

Cons:

Uteplatsen var inte bekväm sen var det krångligt att ta sig dit små gator mycket trafik och ibland vada i havet om det är hög vatten

2026-03-08 • via Nuitee
S
sarah • extended_group • fr
9
Pros:

L'emplacement, le logement, le personnel

Cons:

Tout était très bien

2026-03-04 • via Nuitee
V
Veldstra • couple • nl
10
Prachtig appartement met alles er op en eraan
Pros:

De ligging echt zo mooi verstopt en tocht zo dichtbij de drukte

Cons:

De communicatie mevr kon geen engels

2026-03-04 • via Nuitee
I
Ivana • couple • rs
10
Pros:

This apartment is perfectly decorated, they provide everything you need, it's clean and spacious! It's very good choice if you stay more than a few days in El Nido.

Cons:

Yes, you will need some time to find the place for the first time, but if you ask anyone this problem will be solved in a minute! Also, it's not to far to walk, but if you can rent a bike it's better.

2026-02-22 • via Nuitee
M
Matthieu CORDIER • couple • fr
8
2026-02-12 • via Nuitee
J
Jens • extended_group • de
7
Pros:

War gut und auch die Anfahrt über das kurze Stück Strand einfach

2026-01-28 • via Nuitee
P
Pascaline • couple • fr
8
Pros:

Appartement confortable, spacieux. Au calme. Un peu en retrait du centre d'El Nido mais à 5-10 min à pieds. Petits resto très proches et centre de massage aussi.

Cons:

Un peu difficile à trouver. Quelques indications seraient bienvenues afin de trouver le logement. Nous avions demandé en avance à ce que quelqu'un vienne nous chercher au port mais personne n'était là et réponse tardive du locataire. Nous avons pris un tuk tuk qui a eu du mal à trouver l'adresse mais nous avons fini par trouver avec map's. Pour indication, il se trouve dans la rue du restaurant alimos qui lui est indiqué par un panneau.

2026-01-24 • via Nuitee
Елена • extended_group • ru
8
Pros:

Очень уютная и симпатичная квартира с небольшой террасой. Модная обстановка, красивые душевая и туалет. Удобная кровать, хороший кондиционер.

Cons:

Нет шкафов для одежы. Неудобно держать вещи в чемоданах и на стульях . Пришлось купить плечики, но и вешать их тоже особо некуда. Но это ерунда в сравнении с тем, что единственная дорога в город примерно с 19:00 до 01:00 затоплена приливом и домой приходилось идти пешком по воде (даже их трициклы и мопеды не могли проехать), а море было отнюдь не спокойным и сухим выйти было практически невозможно. Это в 21 веке! Уму непостижимо как они так живут! Почему не сделать насыпь и нормальную дорогу? Какие-то 100 метров так сильно портят отдых.

2026-01-17 • via Nuitee
I
Ilies • couple • fr
10
2026-01-07 • via Nuitee
H
Holly • extended_group • gb
8
2025-12-28 • via Nuitee
D
Daniel • couple • nl
10
Pros:

Everything! The host was so nice! They helped us with our luggage when there was a big flood. Also stayed longer and she is very very flexible!

Cons:

Not a bad comment, but good to know - when you arrive in downtown El Nido, a tricycle or a motorbike can only pas the road to the other side where Cailan Inn is when the tide is going out. Us, the host and a employee had to carry our luggage through the sea. It was a extra experience!

2025-12-10 • via Nuitee
K
Katarzyna • couple • pl
10
Pros:

Apartament pięknie urządzony. Klimatyzacja działa bez zarzutu. Bardzo ładna łazienka. Wygodne łóżko. Można skorzystać z usług pralni, transferu lotniskowego, wycieczek fakultatywnych.

2025-12-09 • via Nuitee
M
Maya • couple • il
3
Pros:

מרווח

Cons:

The water are cold we asked for 3 times to fix the problem
Also we asked 3 times to replace towels
The way to get the guesthouse with the languages is through the sea, in the water from 1900 so we held them on the head because tuktuk is not driving there- nobody mention it before.

2025-11-27 • via Nuitee