My Suite Lisbon Serviced Apartments - Principe Real

Hotels
9 (392 reviews)
Rua de São Boaventura, 19-25 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Room for improvement on breakfast
Some cleanliness concerns

Categories

Cleanliness
8.75
Clean and well-maintained accommodations reported, but some concerns about the bathroom cleanliness in one review.
Service
9.75
Staff received high praise for their friendliness and helpfulness throughout various reviews.
Location
9.25
Described as centrally located and convenient for exploring, with a peaceful atmosphere.
Room Quality
9.25
Rooms are spacious, nicely furnished, and comfortable according to multiple reviews.
Amenities
8.75
Good amenities such as Nespresso machines and welcome treats; however, some issues noted with breakfast options.
Value for Money
8.75
Generally adequate value, though one review highlighted that the location was slightly less desirable.
Food and Beverage
8.25
Breakfast offerings were varied but one review indicated room for improvement on beverage options.
Overall Experience
9.25
Overall enjoyment expressed in multiple reviews; many would return for another stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:42

Property Description

Luxurious Suites and Studios in Lisbon’s Historical Centre
Experience the charm of Lisbon at My Suite Lisbon, offering elegant suites and studios in the heart of the historical centre. Enjoy the convenience of a kitchenette, air conditioning, and a private bathroom in each unit. Comfort and Entertainment at Your Fingertips
Relax in the living area with cozy sofas and flat-screen cable TV, or take in the garden views from one of our exclusive suites. Explore Lisbon's Culinary Delights and Nightlife
With a kitchenette in every room, guests can savor the freedom of preparing their own meals. Venture out to Bairro Alto for a diverse selection of restaurants and bars, all just a short stroll away. Immerse yourself in the rich culture of Chiado and Alfama, a stone's throw from our doorstep. Book your stay now and indulge in the best of Lisbon at My Suite Lisbon!

Important information:

Please note that daily cleaning of the bedroom and change of towels every 5 days is included. Cleaning of the kitchen and daily change of towels has an additional cost.

When booking 2 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 392 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
A
Ann • solo_traveller • be
9
Pros:

De vriendelijkheid van het personeel.

Cons:

Het ontbijt was minder. Dit werd geleverd door externen in een doos. Weinig variatie, geen keuze,...
Jammer. Op de foto´s stond een totaal ander ontbijt.

2026-04-11 • via Nuitee
Y
Yasmim • couple • br
10
Pros:

Localização

Cons:

Café da manhã , não foi informado sobre o café da manhã ser pronto, não escolhemos o que queremos comer !

2026-04-10 • via Nuitee
A
ana • extended_group • br
10
Surpreende
Pros:

Apartamento aconchegante, muito limpo e cozinha completa, muito bem localizado no Bairro alto.
Na nossa chegada havia mimos, inclusive vinho, recebemos também mimos na Páscoa e um dia antes de irmos embora,outros mimos.
A limpeza impecável era feita diariamente.
O café da manhã muito bom,servido no quarto pontualmente as 8:00 horas que foi o horário que escolhemos , com fruta, iogurte, croissant, pastel de nata, suco, pães etc.Os funcionários extremamente educados, gentis e prestativos.

Cons:

Apenas uma observação que a rua onde fica é bem estreita, nada que nos atrapalhou, mas é mais difícil para veículos grandes.

2026-04-09 • via Nuitee
C
César André • solo_traveller • pt
7
2026-04-07 • via Nuitee
D
Dr. Birgit • family_with_children • at
9
2026-04-07 • via Nuitee
L
Luca • family_with_children • it
8
2026-04-07 • via Nuitee
G
Glòria • family_with_children • es
10
Excel•lent estància!
Pros:

El personal és molta amable i atent.
La ubicació és excel•lent, pots anar caminat a tot arreu.
Tot està molt net, l’habitació que ens va tocar era molt gran i tenia de tot.

Cons:

L’esmorzar molt poc variat i just.

2026-04-06 • via Nuitee
D
Deborah • couple • br
8
Pros:

Cama confortável, quarto bem grande e silencioso

Cons:

Nao tem elevador, subir 2 lances de escada com malas nao foi fácil.

2026-04-05 • via Nuitee
G
Günther • family_with_children • at
7
2026-04-05 • via Nuitee
S
Susanna • family_with_children • at
10
2026-04-04 • via Nuitee
W
Wyss • couple • ch
10
2026-04-02 • via Nuitee
M
Mayavannan • couple • se
10
2026-04-02 • via Nuitee
R
Rolf • family_with_children • de
8
2026-03-31 • via Nuitee
C
Cristian • solo_traveller • it
10
2026-03-27 • via Nuitee
K
Kon • couple • ar
10
Todo perfecto, resolvieron bien
Pros:

Nos escribieron dos días antes diciendo que hubo un problema y tenían que cambiarnos de hotel. Nos ofrecieron traslado gratis desde el aeropuerto y nos ubicaron en Portugal Boutique, en pleno centro.
La verdad que estamos súper agradecidos de cómo resolvieron y la atención brindada. El hotel era excelente y con desayuno de primera categoría.

Cons:

No la conocimos.

2026-03-26 • via Nuitee
C
Christoph • extended_group • at
10
Pros:

Excellent location in a quiet area of town but with enough nice restaurants, bars and mini markets around to keep distances short. Super friendly and helpful staff. Generously sized and very clean apartment that provided plenty of space for 4 adults and was beautiful and cozy. Highly recommended, especially for families!

Cons:

The breakfast that is served to the room (croissant, jam, butter, fruit, juice, Nespresso capsules, toast sandwich) was absolutely fine but the fact everyone gets a breakfast box creates quite some waste.

2026-03-24 • via Nuitee
R
Roberto • family_with_children • it
2
Barrito Alto a Lisbona ma certo non in “Suite”
Pros:

Solamente la posizione e la tranquillità della zona.

Cons:

Praticamente tutto. La camera non era quella che avevamo sin dall’inizio richiesto (camera con letti a castello) ed era vera
mente troppo piccola per 4 persone (2 adulti e due ragazze di 15 e 17 anni), sprovvista di qualsivoglia confort standard (non c’era un armadio per gli abiti e in tutta la stanza c’era solamente una mensola con una decina di appendi abiti per 4 persone), con un divano letto che occupava praticamente tutto l’ingresso/soggiorno/cucina e quindi impediva praticamente l’uso della TV ed era a meno di un metro dall’angolo cucina e dal tavolo per la colazione (per fare colazione dovevamo spostare il tavolo dalla cucina e avvicinarlo al letto per riuscire a stare seduti). Il bagno non finestrato era vecchio, provvisto solo di vasca con doccino con sanitari poco funzionanti (il bidet praticamente inutilizzabile in quanto quando si apriva l’acqua anche al minimo spruzzava in tutto il bagno!), wc con seduta rovinata e ingiallita, aspirazione praticamente non funzionante (solo rumorosa ma poco efficace). Camera matrimoniale con letto messo in diagonale per il poco spazio a disposizione, con il misero appendiabiti di cui sopra e cassaforte…2 comodini inesistenti e luci ai comodini senza alcuna altra luce. Cucina con lavastoviglie, frigo e forno funzionale ma comunque poco utilizzabile vista la vicinanza del divano letto. Realisticamente questa era una camera per 2 adulti e non sicuramente per 4! Colazione servita in box lunch senza alcuna possibilità di scelta e senza tener conto di eventuali allergie o intolleranze alimentari, peraltro di qualità scadente e servita fredda. Personale gentile ma poco attento alle esigenze dei clienti e assente nel momento del bisogno (la seconda notte tra le 4 e le 5 è suonato l’allarme antincendio e in struttura non era presente nessuno del personale e nonostante ci fosse un numero di telefono per le emergenze nessuno ha risposto…solo dopo 40 minuti si è presentato qualcuno dello staff e ha zittito l’allarme!).

2026-03-19 • via Nuitee
P
Przemysław • family_with_children • pl
9
Pros:

Śniadania podawane do pokoju w formie lunchboxów, bardzo miły i pomocny personel

Cons:

Brak

2026-03-15 • via Nuitee
F
forlini • family_with_children • it
10
Indimenticabile soggiorno a lisbona
Pros:

La gentlezza e la disponibilità dello staff e la posizione molto comoda a pochi minuti a piedi dalle principali attrazioni lo rende un posto perfetto dove soggiornare a lisbona ,lo consiglio vivamente

2026-03-14 • via Nuitee
M
Madelein • solo_traveller • se
9
2026-03-12 • via Nuitee