Felix Hotels - Residence Hotel Costa Serena

Hotels
8.1 (368 reviews)
Loc Costa Serena Strada Per Porto Raphael , Palau , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Quiet location
Spacious rooms
Welcoming staff
Cons:
Dated rooms
Cleanliness issues
Basic amenities

Categories

Cleanliness
7.56
Issues with cleanliness and the need to request clean utensils were mentioned.
Service
8.53
Staff were described as welcoming and responsive.
Location
9.07
Quiet location with proximity to beautiful beaches.
Room Quality
8.02
Rooms are spacious but some furniture is dated.
Amenities
7.55
Basic facilities mentioned; some amenities feel tired.
Value for Money
8.01
Mixed feelings about cost versus quality.
Food and Beverage
7.56
Basic breakfast, not exceptional.
Overall Experience
8.53
Generally positive, good location compensates for drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:58

Property Description

Sandy Beaches and Lagoon Views
Immerse yourself in the beauty of Gallura region at Costa Serena Village, where sandy beaches meet a picturesque lagoon.

Swimming Pool and Mediterranean Dining
Enjoy a refreshing dip in the swimming pool or savor delicious Mediterranean cuisine at the on-site restaurant.

Sports Facilities and Grocery Shop
Stay active with tennis courts and football pitches, then grab essentials at the convenient grocery shop.

Experience the best of coastal living at Costa Serena Village - book now for an unforgettable stay!

Important information:

If you expect to arrive outside check-in hours, please inform the property in advance. All requests for late arrival must be confirmed by the property.

Final cleaning, a first set of bed linen and bath towels are included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 368 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
C
Cicek • extended_group • fr
10
Pros:

L’hôtel est très bien placé. C’était propre et très confortable. Le personnel était top surtout au restaurant. La piscine très belle. Endroit calme. Je recommande que ce soit en couple entre amis ou en famille.

2026-01-19 • via Nuitee
C
Caroline • couple • fr
10
Un séjour de rêve !!
Pros:

Nous avons passés 3 jours idyllique dans cet établissement, les équipements, la chambre, le cadre, la plage, le lieu et le personnel… tout était parfait !

2026-01-19 • via Nuitee
L
Laura • couple • it
6
Mancava bicchiere per portaspazzolino, porta sapone lavandino e doccia
Pros:

Colazione scarsa, poca scelta, caffè ottimo

Cons:

Poca attenzione al cliente, difficile reperire la reception, nessuno ha chiesto come mi sia trovata.
Mi hanno fatto anticipare 200 euro per possibili danni cagionati senza venire a controllare le condizioni della stanza, frigo con cestello divelto...

2026-01-19 • via Nuitee
M
Maria Eugenia • couple • it
7
2026-01-19 • via Nuitee
S
Sonia • couple • it
8
2026-01-19 • via Nuitee
M
Markus • family_with_children • ch
8
Es war prächtig!
Pros:

Die Lage in ruhiger, wunderschöner Natur. Nicht überfüllt mit Touristen. Sehr freundliches, hilfsbereites Personal. Einkaufsmöglichkeiten vor Ort und nebst Meer auch noch eine schöne Poolanlage.

Cons:

Der Fussballplatz war nicht wirklich zu gebrauchen und so hat wohl auch nie jemand dort Fussball gespielt. An anderen Ferien-Orten treffen sich die Kinder jeweils zum Abend immer, um miteinander Fussball zu spielen.

2026-01-19 • via Nuitee
K
Krzysztof • family_with_children • gb
8
Pros:

Nice and very quiet location. Parking space allocated to the room.

Cons:

Rooms were a little small and dated, sink in the bathroom was chipped, sofa in the living room was not the most comfortable.

2025-12-25 • via Nuitee
P
Patricia • solo_traveller • de
8
Schöner Familie Urlaub
Pros:

Hotel Anlage

Cons:

Etwas schwer zu finden

2025-12-24 • via Nuitee
M
Muriel • extended_group • fr
6
Cons:

Arrivés sous une pluie battante, on nous a donné un hébergement avec un parking très éloigné. On a quand même pu se rapprocher vu que l'établissement était presque vide. Pas de gouttière, donc la douche avant d'entrer dans le logement.
Petit et très cher.

2025-12-02 • via Nuitee
P
Paul • couple • nl
8
Very comfortable room in a beautiful surrounding
Pros:

Nice, spacious room with an amazingly comfortable and large bed.

Cons:

Basic facilities for breakfast

2025-11-26 • via Nuitee
J
Johana • couple • cz
9
Příjemný apartmán s terasou
Pros:

Krásný příjemný komplex v klidné části, přesto blízko krás pobřeží Costa Serena a Palau, dobrý výchozí bod k výletu na překrásné souostroví La Maddalena. Měly jsme pěkný plně vybavený apartmán, k bazénu pár kroků z terasy. Vynikající hotelová restaurace s výhledem na klidnou zátoku.
S kaucí za pokoj nebyl problém, byla vrácena na účet do týdne. Ubytování doporučuji!

2025-11-20 • via Nuitee
C
Celine • family_with_children • ch
10
2025-11-14 • via Nuitee
A
antonio giuseppe • family_with_children • it
6
Bella posizione, non ci sanno fare coi turisti..
Pros:

Posizione tranquilla

Cons:

Terrorismo su raccolta rifiuti differenziata e pulizia stoviglie, manco fossimo in gita scolastica

2025-11-12 • via Nuitee
J
Janick • solo_traveller • ca
9
Très beau complexe au calme avec tous les services.
Pros:

Excellent complexe de vacances. Appartement très complet. Superbe vue sur la piscine et la mer.

Cons:

Un peu loin du centre-ville de Palau. Eau de la piscine très froide.

2025-11-10 • via Nuitee
D
Dragica • family_with_children • ch
10
2025-11-10 • via Nuitee
E
Eric • couple • fr
9
un bel hôtel bien situé
2025-11-05 • via Nuitee
K
karine • couple • fr
10
Super séjour de deux jours … bon emplacement
Pros:

Tout

2025-11-04 • via Nuitee
L
Luciana • couple • us
6
2025-11-01 • via Nuitee
S
Stefanie • couple • de
7
Gutes Preis-Leistungs-Verhältnis in der Nebensaison
Pros:

Top Lage, sehr bequeme Betten, Parkmöglichkeiten vor der Türe

2025-10-31 • via Nuitee
M
Marek • couple • pl
10
2025-10-30 • via Nuitee