Palafito Azul Apart Hotel

Hotels
8.6 (168 reviews)
Calle Ernesto Riquelme 1382 , Castro , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
Non-smoking throughout
Board games/puzzles
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Beautiful views
Comfortable accommodations
Cons:
Heating issues
Service inconsistencies

Categories

Cleanliness
8.08
Some reviews reported issues with maintenance and cleanliness, such as the ineffective heating system.
Service
8.85
Mixed reviews on service quality, but personal interactions mentioned were generally positive.
Location
9.09
Multiple reviews praised the beautiful and safe location, especially the views.
Room Quality
8.54
Descriptions of comfort and layout were mostly positive, though some noted issues with heating.
Amenities
8.47
While generally well-equipped, there were suggestions for better amenities in the kitchen.
Value for Money
8.53
Acknowledged as a good experience for the price, considering the location and views.
Food and Beverage
8.58
Food options not specifically reviewed, but fully equipped kitchens allow for independent meal preparation.
Overall Experience
8.65
Many reviewers expressed a desire to return due to the overall charm and beauty of the place.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:23

Property Description

Stunning Sea Views from Balconies

Palafito Azul Apart Hotel in Castro offers self-catering accommodation with free Wi-Fi. The apartments boast kitchens and balconies overlooking the sea, providing a tranquil setting for guests to relax and unwind.

Convenient Amenities

Guests can easily explore the city center, just a 15-minute walk away, or opt for kayak rentals available at the hotel. For those arriving by air, airport shuttles can be arranged for a seamless travel experience.

Easy Access and Parking

Located just a 30-minute drive from Mocopulli Castro airport, Palafito Azul offers free private parking for guests, ensuring a hassle-free stay from beginning to end.

Book your stay at Palafito Azul Apart Hotel now for a memorable experience by the sea!

Important information:

The front desk opens daily from 09.00 to 21.00 hrs. Please notify the property if planning to arrive after these hours.



Please note that daily housekeeping is optional and is available for an extra fee.



Please note, parking is subject to availability.



Please note that extra beds are not available. Baby cots are provided upon request.







Please note that for tax exemption travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country.







This fee is not automatically calculated in the total costs for the reservation.



Please note that allergy-free rooms need to be requested in advance.


LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 168 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
C
Chellew • solo_traveller • cl
4
Cons:

estaba sucio, con pelo y un hilo dental en el baño .

2026-04-29 • via Nuitee
T
Tito • couple • cl
10
2026-04-28 • via Nuitee
A
ALBERTO • solo_traveller • es
9
Pros:

Distribución y espacio del apartamento.

Cons:

Ubicación zona

2026-04-27 • via Nuitee
L
Luis Arturo • extended_group • cl
9
Excelente
Pros:

El entorno

Cons:

Nada

2026-04-26 • via Nuitee
K
Kseniia • solo_traveller • ru
10
Pros:

Amazing apartment 😁

2026-04-26 • via Nuitee
D
dieter • solo_traveller • cl
9
2026-04-25 • via Nuitee
A
Angelica • couple • cl
9
2026-04-25 • via Nuitee
M
Monserrat • extended_group • cl
10
2026-04-24 • via Nuitee
J
Joselin • family_with_children • cl
9
Buena vista
Pros:

La vista

Cons:

Lo unico malos los Ruidos

2026-04-22 • via Nuitee
N
Nataly • couple • cl
5
Pésima atención al cliente
Pros:

Muy lindo, limpio, cama cómoda, rica terraza con vista al mar, muy buena calefacción.

Cons:

El personal pésimo. Me pidieron una garantía de 60 mil pesos por llevar a mi perrita, quedaron de devolverla al momento del check out, pero todo el personal desapareció, tuve que ir a carabineros y recién ahí se dignaron a responderme.

2026-04-21 • via Nuitee
T
Tool • solo_traveller • cl
1
Cons:

​Asunto: Reporte de extorsión y uso indebido de cámaras de seguridad - Reserva [Número de tu reserva]
​Cuerpo del mensaje:
"Estimados equipo de Booking, quiero reportar una situación de seguridad grave con el alojamiento [Nombre de la cabaña].
​El anfitrión me está exigiendo pagos extra a través de WhatsApp por supuestos daños, utilizando amenazas de difusión de imágenes de cámaras de seguridad (extorsión) si no accedo a sus pretensiones económicas. Adjunto capturas de pantalla donde se evidencia el hostigamiento y la intención de difamación pública.
​Adicionalmente, el anfitrión me ha enviado fotos de personas que no corresponden a mi identidad, violando la privacidad de otros huéspedes y la mía propia. Solicito su intervención inmediata, ya que esto infringe los términos y condiciones de su plataforma y constituye un delito bajo la legislación chilena."

2026-04-19 • via Nuitee
G
Graciela • solo_traveller • ar
9
Pros:

Ubicacion , atención del personal ,

2026-04-19 • via Nuitee
A
Azul • solo_traveller • ar
10
Pros:

La vista del palafito

2026-04-18 • via Nuitee
S
sagredo • extended_group • cl
7
novedosa experiencia. un alojamiento limpio y moderno dentro de un barrio historico
Cons:

coordinacion de estacionamiento

2026-04-16 • via Nuitee
C
Camilo • couple • cl
10
2026-04-15 • via Nuitee
C
Camilo • couple • cl
10
2026-04-14 • via Nuitee
E
Eliza • solo_traveller • cl
9
2026-04-14 • via Nuitee
N
Nika • couple • si
10
Most amazing view!
Pros:

Loved the warm, wooden interior and the terrace!

Cons:

We could literally hear everything what was going on in the apartment above us.

2026-04-12 • via Nuitee
A
AlexisG1986 • solo_traveller • ar
9
Pros:

La vista

Cons:

Tuvimos problemas con la estufa daba un error.

2026-04-11 • via Nuitee
A
AlexisG1986 • solo_traveller • ar
10
Pros:

La vista

Cons:

Tuvimos problemas con la estufa daba un error.

2026-04-11 • via Nuitee