Fenix West

Hotels
9.3 (348 reviews)
2141-22 Kitanomine-cho, Furano, Hokkaido, , Furano , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spotless and modern rooms
Cons:
Limited food options nearby
Parking can be a challenge in heavy snow

Categories

Cleanliness
9.7
Spotless rooms reported by multiple reviews.
Service
10
Staff was consistently described as friendly and helpful.
Location
8.7
Prime location but limited food options nearby.
Room Quality
9.7
Rooms were spacious, modern, and well-equipped.
Amenities
9.2
Well-equipped kitchen but limited food service options available.
Value for Money
9.2
Good facilities but some felt lacking for a high-end rating.
Food and Beverage
8.2
Coffee shop not open for dinner and limited menu.
Overall Experience
9.7
Highly recommended by several guests for overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:46

Property Description

Luxurious Accommodation with Modern Amenities

Comfort and Convenience
The units at Fenix West are designed to provide ultimate comfort with amenities like air conditioning, flat-screen TV, and a fully equipped kitchen. The private bathrooms are equipped with a shower and a hairdryer for added convenience.

Family-Friendly Facilities
With a family-friendly restaurant, coffee shop, and bar on-site, guests can enjoy delicious meals and drinks without having to leave the hotel. The cozy atmosphere and variety of dining options cater to guests of all ages.

Ski Lover's Paradise
For ski enthusiasts, Fenix West offers a ski equipment rental service, ski-to-door access, and ski storage space. Located in a prime spot for skiing, guests can easily access the slopes and enjoy a day filled with adventure.

Experience luxury, comfort, and adventure at Fenix West. Book your stay now for an unforgettable experience.

Important information:

Housekeeping service is offered every 2 days.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of JPY 100,000.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for ¥7,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 348 reviews
Cleanliness: 9.7
Service: 10
Location: 8.7
Room Quality: 9.7
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 9.7
S
Siok Yin • extended_group • sg
10
2026-05-09 • via Nuitee
まさよ • solo_traveller • jp
8
2026-05-05 • via Nuitee
C
Chaiwat • family_with_children • th
10
ดีมาก
Pros:

สะดวกสบาย

2026-04-26 • via Nuitee
S
Samantha • couple • au
9
Perfect for 1-2 nights in the off season to see Furano , very comfortable
Pros:

Everything we needed for our stay and comfort of rooms
Excellent welcome

Cons:

Very seasonal place , limited access due to being end of season including coffee shop on grounds for a short stay meant going out for every meal

2026-04-21 • via Nuitee
K
Kei seong • couple • sg
9
Superb.
Pros:

It was the off peak season, so the restaurant was closed.

Cons:

Normally, I would have something to say regarding what can be better. But this time, I was just so satisfied, keep up the good job!

2026-04-19 • via Nuitee
J
Jonathan • couple • sg
10
Fantastic
Pros:

Everything

Cons:

Nothing

2026-04-17 • via Nuitee
S
Shuk Fun Florence • couple • hk
9
2026-04-14 • via Nuitee
Y
YU TING • couple • tw
10
Pros:

房間非常舒適，第一天覺得太小而且沒有浴缸，後來有加價升級很棒的房間。

Cons:

廚餘回收桶超大，不夠密封容易發臭，要更換要自行告知櫃檯

2026-04-11 • via Nuitee
Y
Yihwa • couple • tw
9
好極了
Pros:

地點離雪場非常近，滑雪機能型住宿
廚房及客廳都非常舒適，適合運動完的放鬆及休息

Cons:

下單時，標示廚房有配備洗碗機
實際入住才發現房型並未有此配備，實際詢問得知全部的房間只有一間配備洗碗機

2026-04-10 • via Nuitee
M
Megan • couple • us
10
2026-02-22 • via Nuitee
C
Chin Mein • family_with_children • sg
8
2026-01-19 • via Nuitee
M
Mingte • family_with_children • tw
7
2026-01-19 • via Nuitee
• couple • de
10
Pros:

A great modern hotel with very friendly and helpful staff. The room was absolutely perfect—spacious, spotless, and the kitchen was fully equipped with everything we needed. The slope is right behind the hotel, which is fantastic, but unfortunately, we couldn’t enjoy it as the resort was still closed during our stay. Hopefully, we’ll have the opportunity to come back again.

2026-01-03 • via Nuitee
L
Lyn May Gwendolyn • family_with_children • sg
10
Will be back again. Definitely top choice.
Pros:

Everything. Room was spotless. Staff was amazing. Helpful and warm. Always happy to lend a hand.

Cons:

Not so much the property per se, just the general location that there isn't much food in the vicinity.

2025-12-22 • via Nuitee
N
Nico • solo_traveller • de
10
2025-12-22 • via Nuitee
A
Amélie • couple • fr
10
2025-12-21 • via Nuitee
S
Sirada • extended_group • th
10
2025-12-14 • via Nuitee
K
Karen • solo_traveller • au
10
Fenix West is in a prime location with amazing views. Choose a high floor apartment
Pros:

Breakfast was not included

Cons:

It would be great if the coffee shop was open for dinner and had a broader menu. currently only has sandwiches, drinks and cake

2025-12-11 • via Nuitee
J
Judd • family_with_children • sg
10
Pros:

All the staffs were very nice and welcoming.

Cons:

The carpark lots are limited and the next nearest carpark is about 5min walk away. In heavy snow, the 5 mins can be quite a challenge. However, the hotel makes up for up by offering us with a drive to the carpark and the staff (Taylor), even helped us scrapping the thick snow off the car. Thank u so much.

2025-12-07 • via Nuitee
B
Bobby L • couple • au
10
2025-12-06 • via Nuitee