Suasana Lifestyle Suites by Keystone

Hotels
6.5 (79 reviews)
82C Jalan Trus , Johor Bahru , my

listing image 1
Show all photos

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Safety deposit box
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Responsive service
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
4.5
The apartment wasn't well maintained. It looked aged, and the bathrooms smelt nasty.
Service
8.5
The person in charge replied promptly, and check-in/check-out was smooth.
Location
9
Convenient location for getting around and near to shopping malls and eateries.
Room Quality
5
The property is a bit run down. Some issues with the room amenities.
Amenities
5
Wi-Fi issues and inadequate toiletries in the apartment.
Value for Money
7
For a night stay, the place is worth it but not for several nights.
Food and Beverage
6.5
Not specifically mentioned but location nearby food places is a plus.
Overall Experience
6.5
Mixed feelings due to cleanliness issues despite good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:20

Property Description

Rooftop Pool with Water Slide

Enjoy a refreshing dip in our rooftop pool with a fun water slide - perfect for both relaxation and entertainment.

Fully Equipped Kitchenettes

Prepare your own meals in the convenience of your room with our fully equipped kitchenettes, complete with a stovetop and kitchenware.

Family-Friendly Dining

Indulge in delicious Chinese cuisine at our family-friendly restaurant, open for dinner and lunch.

Book now to experience all these fantastic amenities at Suasana Lifestyle Suites by Keystone!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 79 reviews
Cleanliness: 4.5
Service: 8.5
Location: 9
Room Quality: 5
Amenities: 5
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 6.5
J
Joanne • extended_group • sg
8
2026-02-08 • via Nuitee
R
Redha J • extended_group • sg
8
2026-01-04 • via Nuitee
Z
Zuhairi • couple • sg
6
Cons:

Wifi issue

2026-01-01 • via Nuitee
J
Jessica • extended_group • sg
9
Pros:

Convenient to get around CS Mall.
Good for family who is looking to staying together in a 3-4 room apartment :)

2025-12-28 • via Nuitee
R
Rudy Herman • extended_group • sg
9
Pros:

The person in charge reply promptly when i message & the check in/check out is very smooth.
👍🏻👍🏻👍🏻

Cons:

Nothing

2025-12-23 • via Nuitee
H
Halim • extended_group • sg
8
Pros:

It was a convenient location for us to get to different places & eateries are just nearby

Cons:

The TV in our unit was not working, the aircon remote in one room was not working too.
Otherwise everything was perfect

2025-12-07 • via Nuitee
N
Noor • extended_group • sg
5
If its just a night stay, its worth it. But not for few nights.
Pros:

The place is convenient. Near to most mkn places. Near to CIQ and city square. From the apartment u can see the custom.

Cons:

The property is abit run down. Door knob of the master bedroom toilet was upside down. Common toilet shelve were all peeling off.

2025-11-16 • via Nuitee
A
Aris Nizar • family_with_children • ae
9
2025-10-11 • via Nuitee
S
Siti Aishah • family_with_children • sg
2
Disappointed
Pros:

The only things was the location we love, near to shopping malls n food places.

Cons:

The apartment was not well stocked up on toiletries, door was faulty at main door, toilet door knobs and even the toilet roll holder was spoilt..it was disappointing, we won’t repeat our stay..

2025-09-15 • via Nuitee
J
Jasmine • family_with_children • sg
3
The location was the only plus point.
Pros:

Location

Cons:

The apartment wasn't well maintained. It looked aged, the bathrooms smelt nasty and had mould around the sink area. The cups, plates, and cookware were not washed well, the drawers and cabinet had a nasty stench. The air cons were faulty. The towels looked like they had been used for several years and not changed. Would advise you to bring your own towels and toiletries. Not for those who are particular with cleanliness and hygiene.

2025-09-13 • via Nuitee
A
Atikah • extended_group • my
10
2025-08-07 • via Nuitee
J
Jin • young couple • sg
8
Very good
2025-06-08 • via Nuitee
L
Leyi • group • sg
6
Good location and very nice space for a group of friends. Some
Pros:

We loved the space of the room as it was perfect for a group of friends to gather and hang out together.

Cons:

The water heater wasn’t working for the common toilet and the water heater in the master bedroom’s toilet didn’t heat well. We had to shower in relatively cold water. There was also some leakage at the ceiling of the common toilet. The master bedroom’s toilet door couldn’t close properly as well.

2025-03-24 • via Nuitee
H
Husain • family with young children • sg
10
Exceptional
Pros:

Overall very good

Cons:

Overall very good

2025-02-09 • via Nuitee
J
Jennifer • family with young children • sg
6
Not worth it
Pros:

The place is near city square and train station. There are a few F&B outlets like haidilao and a small 7-11 just below the suite. Parking provided.

Cons:

There is a terrible stench from both the toilets in the suite. The host says it’s because of the building drainage system. In any case, it was so bad that even air freshener doesn’t help. The whole house smells terrible. Almost wanted to book another suite to stay for the night.

2025-02-05 • via Nuitee
K
Khairunnisa • group • sg
7
Good.
Pros:

Convenient location, clean and comfortable.
Ease of admin / check-in process.

Cons:

Nothing.

2025-02-02 • via Nuitee
Z
Zahari • with friends • sg
6
Pleasant
2025-01-19 • via Nuitee
N
Nurhidayah • group • sg
8
Will come back for more short stays if we plan to stay near CIQ
Pros:

Unit is comfortable and nice. Convenient as it is very near to the mall. Shenton replied to our concern and assured everything goes well.. Hassan and Herna who are on site, ready to assist.

2025-01-12 • via Nuitee
B
Boo • family with young children • sg
1
Bad
Pros:

Price and location

Cons:

Toilet and drawers have funky smells, wifi was weak at times, towel was torn, floor has stain, no floor towel outside shower (only has floor towel outside toilet), only given one lift access card for the 2 bedrooms suite.

2024-12-21 • via Nuitee
E
Eugenia • family with young children • sg
3
disappointing
Pros:

The location was the best ~! Food can be easily found and near the check point and 2 major shopping malls.

Cons:

we saw many insects in the living room. When first entered the room, there was a musty smell and the rooms were not cleaned as there was dust everywhere and the floor was sticky. Although they did come to clean the floor, all they did was to use a mop and clean the whole unit floor. Luckily they asked to clean the room again for us while we were out. BUT they didnt close or lock the door. When we got back to the unit, the door was left open and all our belongings were in the unit.

2024-12-02 • via Nuitee