The Elysia Park Residence by Home Owner

Hotels
6.5 (426 reviews)
Jalan Persiaran Medini Utara, 79200 Iskandar Putri, Johor , Johor Bahru , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Hot tub/Jacuzzi
Sauna
24-hour security
Television in common areas
See all facilities

Review Highlights

Pros:
Good location
Beautiful apartment aesthetics
Cons:
Poor service
Defective air conditioning

Categories

Cleanliness
6.21
Some complaints about the cleanliness of the facilities mentioned.
Service
5.18
Numerous complaints about service delays and unresponsiveness from the staff.
Location
8.22
Conveniently located near Legoland, as noted by several guests.
Room Quality
5.67
Issues with air conditioning and mattress comfort affected overall room quality.
Amenities
6.7
Amenities were decent but not well communicated, such as the lack of WiFi.
Value for Money
7.16
Some value perceived, but many mentioned issues with facilities.
Food and Beverage
6.71
Not mentioned, assumed as standard quality for this hotel tier.
Overall Experience
6.18
Mixed feelings with guests trying to enjoy despite several shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:09

Property Description

Luxurious Amenities
Indulge in the sauna, pool with a view, and hot tub for the ultimate relaxation experience.

Convenient Facilities
Enjoy the convenience of free private parking, a fully equipped kitchen, and air conditioning in every unit.

Scenic Surroundings
Experience the tranquility of the garden and nearby attractions like Singapore Zoo and Night Safari.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 426 reviews
Cleanliness: 6.21
Service: 5.18
Location: 8.22
Room Quality: 5.67
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 6.71
Overall Experience: 6.18
R
Ridhwan • couple • my
1
2026-04-09 • via Nuitee
M
Ming Chang • extended_group • tw
1
房東是詐騙集團，趕快退款
Pros:

無

Cons:

聯絡不到房東，跟本沒住宿

2026-04-07 • via Nuitee
M
mohd zaily hatta • extended_group • my
1
I will not suggest to use this website/application anymore. Very bad services.
Pros:

Nothing to like

Cons:

The owner +60177555808 didnt answer my call when I arrived there. Even thought I arrived was didn't follow the check-in guide from 15.00 until 21.00 but the owner have to considered that we had the festive of Hari Raya. I booked for 2 days and it was priced MYR 837.22. You are totally scammer. You took my money without using your services and facilities. I want you to refund my money

2026-03-27 • via Nuitee
Z
Zimmerman • family_with_children • my
7
Pros:

okay

Cons:

Bed

2026-03-27 • via Nuitee
R
Rubathra • couple • my
1
2026-03-23 • via Nuitee
M
Mas Nisya Mehat • couple • my
8
2026-03-17 • via Nuitee
A
Ashok • couple • my
10
2026-02-22 • via Nuitee
V
Veen0124 • family_with_children • my
1
2026-01-30 • via Nuitee
A
Allya • couple • my
8
2026-01-19 • via Nuitee
N
Nur • family_with_children • my
1
2026-01-19 • via Nuitee
J
jaslyn siok leng • family_with_children • sg
3
the owner is irresponsible!!!!!!!
Pros:

the view is good

Cons:

the owner was slow in responding like no answer my calls or watapps messages
the owner never email or contact me about which tower I'm staying until I need call her & waited 30min for her to response me
the owner never state the procedure of how to check in & check out hence I need to waste alot of time to figure out from the owner
the kitchen is full of ants so scary
1 toilet never replenish full toilet paper
the door is difficult to open by using the key

2026-01-19 • via Nuitee
M
mohd nurulazmi • extended_group • my
8
2026-01-16 • via Nuitee
M
Muthukumar • extended_group • ae
1
Return my money.
Pros:

Not recommended to book through booking.com.

I was standing in-front of the hotel with my family try to reach customers care and multiple time tried house owner badly no response.

First time booked with Booking.com

Cons:

Not even stayed in the hotel. Return the money back.

2026-01-09 • via Nuitee
A
AREND VINCENT • family_with_children • my
6
2026-01-05 • via Nuitee
R
raajeeswaranmurugan • family_with_children • my
5
2025-12-30 • via Nuitee
T
TTFTU • family_with_children • my
8
LOCATION IS GREAT ONLY IF YOU'RE GOING TO LEGOLAND. Otherwise it's very very far from JB city centre
Pros:

Beautiful unit, clean, spacious and comfortable. Bath gel and shampoo provided, good quality toilet paper, good quality towels, washer and dryer available (but dryer function did not work well despite many attempts, clothes remained wet). Lots of onsite parking

Cons:

1) Communication with owner/caretaker was horrible. Had to wait a long time for check in details, info given at the very last minute and had to text and call so many times. Very annoying. 2) deposit of RM100 was insisted (banked in, not cash) despite not stated on Booking.com and I called Booking.com to confirm that they're not supposed to collect deposit as thats not the agreement with Booking.com. Deposit refund after check out took HOURS. Again, had to text and call many times before she finally refunded my deposit.
3) Flat pillows, rock hard mattress, blanket/duvet way too thin 4) could improve on the water pressure 5) location is perfect only if you want to go to Mall of Medini or Legoland (3 minutes away). Otherwise it is very far from JB city centre (20km++)

2025-12-24 • via Nuitee
N
Nur Atiqah • family_with_children • my
6
2025-12-09 • via Nuitee
F
FARID • couple • my
7
Give the information clearly
Pros:

Everything

Cons:

Late and unclear information from the staff.. not friendly able..

2025-12-06 • via Nuitee
R
Rafidah • family_with_children • my
6
2025-12-05 • via Nuitee
N
Norzaini • extended_group • my
1
BAD SERVICE‼️
Cons:

Service very bad‼️‼️ Patutnya checkin 3pm. Tapi staff tak bagi detail rumah until 5pm. Whatsapp n call tak angkat‼️barang dalam rumah banyak rosak. Takde hairdryer. No wifi. Need deposit rm200. Owner not give password mail box. Need to wait until 5pm to checkin cause owner not reply whatsapp n call

2025-11-27 • via Nuitee