The Elysia Park Residence by Home Owner

Hotels
6.5 (425 reviews)
Jalan Persiaran Medini Utara, 79200 Iskandar Putri, Johor , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Hot tub/Jacuzzi
Sauna
24-hour security
Television in common areas
See all facilities

Review Highlights

Pros:
Good location
Beautiful apartment aesthetics
Cons:
Poor service
Defective air conditioning

Categories

Cleanliness
6.21
Some complaints about the cleanliness of the facilities mentioned.
Service
5.18
Numerous complaints about service delays and unresponsiveness from the staff.
Location
8.22
Conveniently located near Legoland, as noted by several guests.
Room Quality
5.67
Issues with air conditioning and mattress comfort affected overall room quality.
Amenities
6.7
Amenities were decent but not well communicated, such as the lack of WiFi.
Value for Money
7.16
Some value perceived, but many mentioned issues with facilities.
Food and Beverage
6.71
Not mentioned, assumed as standard quality for this hotel tier.
Overall Experience
6.18
Mixed feelings with guests trying to enjoy despite several shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:09

Property Description

Luxurious Amenities
Indulge in the sauna, pool with a view, and hot tub for the ultimate relaxation experience.

Convenient Facilities
Enjoy the convenience of free private parking, a fully equipped kitchen, and air conditioning in every unit.

Scenic Surroundings
Experience the tranquility of the garden and nearby attractions like Singapore Zoo and Night Safari.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 425 reviews
Cleanliness: 6.21
Service: 5.18
Location: 8.22
Room Quality: 5.67
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 6.71
Overall Experience: 6.18
V
Veen0124 • family_with_children • my
1
2026-01-30 • via Nuitee
N
Nur • family_with_children • my
1
2026-01-19 • via Nuitee
J
jaslyn siok leng • family_with_children • sg
3
the owner is irresponsible!!!!!!!
Pros:

the view is good

Cons:

the owner was slow in responding like no answer my calls or watapps messages
the owner never email or contact me about which tower I'm staying until I need call her & waited 30min for her to response me
the owner never state the procedure of how to check in & check out hence I need to waste alot of time to figure out from the owner
the kitchen is full of ants so scary
1 toilet never replenish full toilet paper
the door is difficult to open by using the key

2026-01-19 • via Nuitee
A
Allya • couple • my
8
2026-01-19 • via Nuitee
M
mohd nurulazmi • extended_group • my
8
2026-01-16 • via Nuitee
M
Muthukumar • extended_group • ae
1
Return my money.
Pros:

Not recommended to book through booking.com.

I was standing in-front of the hotel with my family try to reach customers care and multiple time tried house owner badly no response.

First time booked with Booking.com

Cons:

Not even stayed in the hotel. Return the money back.

2026-01-09 • via Nuitee
A
AREND VINCENT • family_with_children • my
6
2026-01-05 • via Nuitee
R
raajeeswaranmurugan • family_with_children • my
5
2025-12-30 • via Nuitee
T
TTFTU • family_with_children • my
8
LOCATION IS GREAT ONLY IF YOU'RE GOING TO LEGOLAND. Otherwise it's very very far from JB city centre
Pros:

Beautiful unit, clean, spacious and comfortable. Bath gel and shampoo provided, good quality toilet paper, good quality towels, washer and dryer available (but dryer function did not work well despite many attempts, clothes remained wet). Lots of onsite parking

Cons:

1) Communication with owner/caretaker was horrible. Had to wait a long time for check in details, info given at the very last minute and had to text and call so many times. Very annoying. 2) deposit of RM100 was insisted (banked in, not cash) despite not stated on Booking.com and I called Booking.com to confirm that they're not supposed to collect deposit as thats not the agreement with Booking.com. Deposit refund after check out took HOURS. Again, had to text and call many times before she finally refunded my deposit.
3) Flat pillows, rock hard mattress, blanket/duvet way too thin 4) could improve on the water pressure 5) location is perfect only if you want to go to Mall of Medini or Legoland (3 minutes away). Otherwise it is very far from JB city centre (20km++)

2025-12-24 • via Nuitee
N
Nur Atiqah • family_with_children • my
6
2025-12-09 • via Nuitee
F
FARID • couple • my
7
Give the information clearly
Pros:

Everything

Cons:

Late and unclear information from the staff.. not friendly able..

2025-12-06 • via Nuitee
R
Rafidah • family_with_children • my
6
2025-12-05 • via Nuitee
N
Norzaini • extended_group • my
1
BAD SERVICE‼️
Cons:

Service very bad‼️‼️ Patutnya checkin 3pm. Tapi staff tak bagi detail rumah until 5pm. Whatsapp n call tak angkat‼️barang dalam rumah banyak rosak. Takde hairdryer. No wifi. Need deposit rm200. Owner not give password mail box. Need to wait until 5pm to checkin cause owner not reply whatsapp n call

2025-11-27 • via Nuitee
S
Sagna • couple • my
8
2025-11-24 • via Nuitee
D
Daniel • couple • my
8
2025-11-15 • via Nuitee
R
roshven • couple • my
1
Bad
Pros:

Nothing at all

Cons:

The owner is making problem to refund the deposit and the app show entire apartment but they didn’t give and they make me wait till one hour and they don’t response to our call to ask password of mailbox . Till now they haven’t give refund deposit

2025-11-14 • via Nuitee
S
Siti afzan • family_with_children • my
5
OK.
Pros:

the place located near to Legoland making it a perfect place to rent if you want to go to Legoland. Place equipped with decent facilities like pool, gym etc and equipped with security.

Cons:

Host could have given complete instructions as to the exact location, advised on how to retrieve the access card to the place (how to check in basically) with clear instructions how to use the coded door.

The mattress are so hard although the pillow is good. When bookings are made it is not clear as to which house you will get. It would help if the host could identify straight as to which unit we will be renting.

Owner just informed right before checking in that there will be deposits required of RM200. It would be better deposit amount requirement to be informed when making booking so we are informed earlier.

There is no wifi.

2025-11-12 • via Nuitee
N
Nur • family_with_children • my
1
Cons:

They last minute cancel my booking , and at website still say available for the room .

2025-11-11 • via Nuitee
A
Ainul • extended_group • my
4
Overall, the stay was okay, just a bit disappointing in terms of comfort and facilities.
Pros:

Beautiful apartment with a minimalist concept.

Cons:

I am very disappointed.
1. The air conditioner in the master bedroom is not functioning properly. I set it to the lowest temperature but it barely works. I had to sleep with the window open the whole time. There was no cooling at all, it felt like staying in a tent.
2. The second bedroom has no mirror or wardrobe, only a bed.
3. The customer service was very slow. I had to constantly message just to get information. Normally when I book other places, the owner will provide a PDF or clear instructions on how to enter, from the guard house to the parking lot and so on.

But overall, it was still okay. I tried to enjoy the stay even though I had to sleep in the heat.

2025-11-10 • via Nuitee
F
Fauziah • extended_group • my
10
2025-11-02 • via Nuitee