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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Bicycle-friendly property
Review Highlights
Categories
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Property Description
Luxurious Sustainable Property
Capitalia - Apartments - Polanco - Julio Verne offers a sustainable stay near Mexico City's top attractions. Enjoy city views, a fitness centre, and free bikes. The recently renovated property provides a sun terrace and 24-hour front desk for your convenience.
Modern Amenities
Each unit is elegantly equipped with a flat-screen TV, kitchen with appliances, and a private bathroom with premium toiletries. Relax in the garden or shared lounge area after exploring nearby landmarks like the National Museum of Anthropology and Chapultepec Forest.
Convenient Location
Situated close to Soumaya Museum and Chapultepec Castle, this aparthotel is perfect for travelers seeking comfort and style. Book your stay at Capitalia - Apartments - Polanco - Julio Verne for a memorable experience in Mexico City.
This property does not accommodate bachelor(ette) or similar parties.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
No internet access available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
La ubicación y el tamaño
Hay mucho ruido de la calle, solo limpiar 1 vez en 10 dias y hay obra en el edificio y no avisan, no volvere a este lugar y no lo recomiendo, por el precio hay muchas mejores opciones en la ciudad.
El espacio del apartamento es muy bueno, muy bien dotado, y todo muy nuevo.
El desayuno muy limitado pero correcto, no apto para mas de dos dias.
Alles, de accommodatie was heel goed. Schoon en ruim
Localização fantástica!
Equipe de funcionários excepcional!
Cafe da manhã muito bom.
Cama muito dura. Parecia estar dormindo no chão.
Foi feita uma gambiarra para colocar ar condicionado e isso cancelou o efeito das janelas antirruído. Como o apartamento ficava diretamente virado para a rua, ficou impossível dormir, por causa do barulho, todas as noites.
Apesar de dizerem, no próprio Booking, que há limpeza diária, eles não enviaram camareiras todos os dias. Elas só foram depois que eu mostrei a foto que fazia essa propaganda. Assim mesmo, faltou papel higiênico e elas não trocaram as toalhas todos os dias.
Finalmente, deve-se ressaltar que o empreendimento não pertence todo a Capitalia. E parece que a administração da Suítes Obelisko fora da Capitalia é bem mais competente.
La ubicación y la atención del personal, menos una persona que estaba cuando llegamos a hospedarnos. Eran dos, Edmundo muy amable, el otro un patán que solo nos dijo "llamen a Capitalia" esto no es aqui
Lo primero que no me gustó fue el pésimo servicio de Booking que solamente me envió un número de confirmación y de desentendió. al llegar nos percatamos que nuestra unidad no era propiamente del hotel, sino de Capitalia, no teníamos la clave de acceso ni nada parecido. muy mal Booking. la segunda cosa fue falta de pulcritud en las unidades, así como una cortina mal instalada que se desprendió dándonos un susto tremendo. Importante señalar el pésimo diseño del camastrón o base de la cama, con picos afilados que lastiman las espinillas innecesariamente, esa parte del mobiliario malísima.
Los desagües de las bañeras estaban tapados
La habitación nunca fueron a limpiarla
The location was great and it’s spacious
1. The shower drains did not work. One was fixed after one day and the other one remained flooded. The maintenance person came back to work on it and said there’s nothing else he could do. So all guests had to shower in one shower during the entire stay.
2. The kitchen faucet had only hot water, no cold water. The maintenance person came to work on it for a few hours and couldn’t solve the problem.
3. The heater was extremely loud.
4. The window shades would not close fully so the rooms remained bright at night.
5. There was no cleaning or any house service provided.
Location was perfect. It was in a nice safe neighborhood with plenty of restaurants and shopping and close to museums and parks. The apartment was very large, comfortable and clean. The staff was accommodating and helpful.
We liked everything.
La ubicación espectacular.
La regadera del cuarto 2 estaba tapada, le falta un poco de mantenimiento donde se encuentran los mini splits de los aires acondicionados (Humedades)
Ubicación y limpieza
Que jo contestan los numeros que vienen para restaurante o recepción
Apartamento top ! Confortável limpo em uma localização privilegiada ! Voltarei com certeza !
Gostei de tudo
Ubicación
El desayuno
Nice location and clean
Location and great apartment and amenities.
Breakfast was below expectation especially the breads offered.
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