Orient House

Hotels
7.6 (190 reviews)
3768 King Faisal Road,Sababah , Hail , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Hot tub/Jacuzzi
Grocery deliveries
Invoice provided
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Poor breakfast
Limited cleanliness
Insufficient amenities

Categories

Cleanliness
6.68
Several guests noted issues with cleanliness and lack of towels.
Service
9.15
General positive sentiment about staff cooperation and helpfulness.
Location
9.19
Many reviews praised the location as excellent and convenient.
Room Quality
7.64
Some guests found the rooms spacious, but there were complaints about comfort.
Amenities
7.17
Guests mentioned limited amenities such as towels and breakfast options.
Value for Money
7.63
Perceived value affected by limited amenities and overall experience.
Food and Beverage
4.68
Multiple complaints about the quality and variety of breakfast.
Overall Experience
8.65
Overall satisfaction mixed due to some issues but positive location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:18

Property Description

Luxurious Accommodation in Hail

Convenient Location: Orient House is strategically positioned near Ha'il University, Aja Lake, and Aerf Castle, making it an ideal choice for travelers wanting to explore the city's attractions.

Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms, free WiFi, flat-screen TVs, and kitchenettes in every unit. Pamper yourself in the private bathroom with complimentary bathrobes, slippers, and toiletries.

Personalized Service: Experience convenience with free private parking and the option to have groceries delivered for cozy nights in.

Book your stay at Orient House today for a memorable and relaxing experience in Hail!

Check-in and check-out hours:
Check-out: 03:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 190 reviews
Cleanliness: 6.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 7.17
Value for Money: 7.63
Food and Beverage: 4.68
Overall Experience: 8.65
A
Alhamidi • couple • sa
10
2026-05-13 • via Nuitee
J
Jan Charmaine • couple • sa
10
Good value for money
Pros:

Very accommodating staff and very good value for money

Cons:

Door locks was somehow hard and not easy

2026-04-29 • via Nuitee
M
Muhammad • extended_group • sa
4
Average
Pros:

Location

Cons:

Maintenance problems
Poor mattresses
AC Noise
Compromises washrooms

2026-04-27 • via Nuitee
J
Jan Charmaine • couple • sa
10
Very good value for money
Pros:

Location and the neatness of the place

Cons:

None

2026-04-25 • via Nuitee
S
salman • solo_traveller • sa
6
2026-04-12 • via Nuitee
عبدالله • couple • sa
4
2026-04-08 • via Nuitee
D
Dr. HESHAM ANWAR • family_with_children • sa
9
مكان جميل
Pros:

فندق جميل ونظيف والحجرات واسعة وطاقم الضيافة ممتاز وخاصة الاستاذ السوداني ومتوافر اماكن للسيارات وحوله كثير من الخدمات

2026-04-01 • via Nuitee
N
Nvramakrishna • family_with_children • sa
3
Pros:

Property location

Cons:

Rooms were not clean when we arrived. There was dust everywhere even on the bedding. Entire furniture was filled in dust. I had to complain to room service to get a basic cleaning done.
Do not order breakfast here - despite ordering early, the staff kept us waiting forever for an omelette and couple of bread slices.

2026-03-30 • via Nuitee
V
Vildana • family_with_children • ba
8
2026-03-26 • via Nuitee
M
Mohammed • family_with_children • sa
7
2026-03-25 • via Nuitee
F
Fahad • family_with_children • sa
8
2026-03-23 • via Nuitee
A
Abdullah Aladeem • couple • sa
9
2026-02-14 • via Nuitee
عبدالله • couple • sa
10
اشكركم
Pros:

هدوء

Cons:

لايوجد اي ملاحظات

2026-02-08 • via Nuitee
H
HUSSEIN • extended_group • iq
1
2026-01-25 • via Nuitee
B
Bandar • family_with_children • sa
8
2026-01-25 • via Nuitee
نايف • family_with_children • sa
7
2026-01-23 • via Nuitee
J
Joze • couple • sa
10
2026-01-21 • via Nuitee
Y
Yousef • couple • sa
7
Pros:

لا

2026-01-20 • via Nuitee
زيد • family_with_children • iq
10
2026-01-20 • via Nuitee
D
Delfina Maria Caetana • extended_group • gb
10
Excellent service. I hope next vi's will be soon. I love the place and hotel very much.
Pros:

I feel very relaxed as I was like in my home 🏡.

Cons:

Staff was very helpful and friendly. Services were excellent.

2026-01-19 • via Nuitee