Casa de Piedra Tulum

Hotels
Independent
8.8 (28 reviews)
Kohunlich esquina Chichen Itza, Tulum, QROO, 77760 , Tulum , MX

Children allowed

Facilities

Express check-out
Comprehensive recycling policy
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Outdoor furniture
Express check-out
See all facilities

Review Highlights

Pros:
Accommodating staff
Clean and modern amenities
Cons:
Issues with cleanliness
Room quality inconsistent with pictures

Categories

Cleanliness
7.94
Some issues with cleanliness noted, including funky sheets and leaks.
Service
9.41
Staff was extremely accommodating and attentive.
Location
8.95
Nice surroundings and quiet area noted, some concerns about noise.
Room Quality
8.4
Rooms did not match pictures but had modern amenities.
Amenities
8.43
Basic amenities provided; cleanliness of some amenities questioned.
Value for Money
9.39
Good overall value considering the location and service.
Food and Beverage
8.94
No specific mentions; assumed standard for this hotel tier.
Overall Experience
8.91
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:56

Property Description

Rooftop Terrace and Garden Views
Enjoy breathtaking views while relaxing on the rooftop terrace and in the garden.

Convenient Amenities
Benefit from express check-in, express check-out, and dry cleaning/laundry services for a hassle-free stay.

Complimentary Shuttle and Parking
Take advantage of the roundtrip airport shuttle and free self parking, ensuring a stress-free arrival and departure process.

Book your stay at Casa de Piedra Tulum now to experience these fantastic amenities and more!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    No pets, service animals welcome

  • Smoking

    Smoking permitted

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 28 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 8.91
J
Jennifer family
8
Pros:

Overall, the property is very nice. Tucked away from the main street. Things that couldn’t improve their stay has extra towels to take to the pool in the beaches, which were not provided as a whole. My son and I loved are staying in Tulum and this three bedroom apartment is good for us.

2025-09-20 via Nuitee
F
Felipe de Jesús Calderón partner
8
Pros:

Fue una estancia cómoda y agradable. Está rodeada de la naturaleza y puedes escuchar el trinar de los pájaros, lo cual hizo la experiencia más padre.
El lugar cuenta con estacionamiento y está bien ubicado. Sin lugar a dudas regresaríamos.
P.D. Faltaron artículos de limpieza.

2025-08-14 via Nuitee
V
Virginia Margarita
10
Pros:

Un lugar muy agradable, excelente atención de Hugo y de Modesto, 8 noches de descanso que volveria de nuevo otra vez, habitación con todos los servicios, todo muy moderno, estufa, agua caliente, aire acondicionado y lo mas importante un entorno ecologico.

2025-08-06 via Nuitee
T
TONY
6
Attention ce n'est pas un hotel
Pros:

Surprise, ce n'est pas un appart hôtel. Pas d'accueil physique, uniquement whatsapp et une boîte à clés.
Les équipements et les prestations sont toutes payantes en supplément.
Ménage à appronfondir
Équipements à améliorer.
Pas de micro onde, congelateur Hs, baies coulissantes ne fermant plus à clé, volets obsolètes.
Rue extrémement passante et bruyante pour le batiment vert.
Le roof top est dans un état pitoyable et dangereux ( lames de bois cassées, équipements hs...etc)
Chercher ailleurs sans aucun doute

2025-07-31 via Nuitee
A
Ameyalli friends
8
Pros:

The stay was good! Rooms did not look as well as the pictures and the sheets smelled real funky. The shower pressure was super strong and leaked from one side (which flooded the entire bathroom). But they were extremely accommodating. Towels were provided and the area was quiet! There was no problem parking and very easy to get to! The apartment was super clean and had everything we needed! There was also a tv with netflix and other apps which was super nice!

2025-07-23 via Nuitee
Y
YAZMIN MONTES family
10
Pros:

Excelente la estancia el chico que nos apoyó en verdad muy amable y el lugar es increíble

2025-06-15 via Nuitee
A
Alfonso Garcia
8
Pros:

quite area, easy to get to everything. especially if you have a scooter or car. if you want to venture to the hotel area or the ruins, you would be better off with scooter or using the collectivos verses bike.

2025-06-15 via Nuitee
A
Adriana Garcia
10
Pros:

Muy tranquilo el lugar, limpio, y céntrico

2025-06-14 via Nuitee
D
David Silva family_with_children
8
Pros:

Nice and safe like the space and

2025-04-03 via Nuitee
J
John partner
4
Pros:

Hosts very communicative and friendly. But room we had had mold and humidity issues. Lots of mold on curtains, rusted out bath fixtures due to lack of fan and circulation, ac smell. Property itself could use some maintenance as pictured from a bit ago (prior to hurricane?). Noise from people up and down stairs at all hours as we were on the 1st floor and they’re metal and no elevator. Had nice little patio and the outdoor cats were the best. Bed is full/double. Internet worked well. Walkable to several restaurants and cafes

2025-03-28 via Nuitee
H
Helen family
8
Pros:

The owner/care taker was nice and help us with whatever we need. The suite has some unique characters, like the wooden half steps stairs, and the walk on net on the over height ceiling. That was interesting, my kid loves it.

2025-03-27 via Nuitee
C
Corinna family
10
Pros:

We liked that we were out of the fray in the city, but still walkable to great coffee shops, breakfast, restaurants and more. Plus, we loved having a full kitchen on site! The hosts were helpful and the beds were very comfortable.

2025-03-26 via Nuitee
S
stacey
8
Lacking in details, lots of details
Pros:

Property has soooo much potential. It needs some attention and regular maintenance and someone who has attention to basic details.

2025-03-22 via Nuitee
R
Ricky N
10
Pros:

It was nice

2025-03-21 via Nuitee
E
Eunice Marleny family
10
Pros:

Muy bueno, el departamento muy completo, la cocina ni se diga, tiene todo lo esencial para estar unos dias y ahorrarte en comidas si te agrada cocinar

2025-03-14 via Nuitee
R
Ricky N
10
Pros:

Nice place. Very comfortable and beautiful

2025-03-13 via Nuitee
J
Jahaziel family
10
Pros:

Sin duda volvería a este lugar

2025-02-27 via Nuitee
M
michael family
10
Pros:

We truly enjoyed our stay at Casa de Piedra. The value for money is unbeatable. 1000 square feet of living space with high ceilings and as an added bonus, a netted/webbed lounging area that doubles as a trampoline for kids. It was also nice having two distinct rooftop areas, one of which we had to ourselves. Hugo is very approachable and great to chat with, and Modesto looked after us very nicely. Yes, it's not the Hilton, but the price is a fraction of Hilton prices. Very comfy bed as well! Recommended.

2025-02-14 via Nuitee
P
Paul
10
Pros:

Muy lindo y espacioso

2025-02-05 via Nuitee
R
Rafael family
8
Pros:

Está muy acogedor hay aire acondicionado tiene ventilador la cocina está completa los muebles están bonitos hay gatos buen estacionamiento buena vibraaa y son muy amables. Aunque podría mejorar la limpieza del interior del departamento

2025-02-04 via Nuitee