Zayali Bacalar - Guest House

Hotels
8.7 (112 reviews)
AV.7 POR 6 Y 4 COL SOR JUANA INES DE LA CRUZ # 788 , Bacalar , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Fax/photocopying
Tour desk
Facilities for disabled guests
Massage services
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Amabilidad del personal
Relación calidad-precio
Limpieza y confort
Cons:
Acceso a la laguna complicado
Ausencia de toallas

Categories

Cleanliness
8.7
La limpieza era excelente, habitación impecable.
Service
9.2
Personal atento y amable en todo momento, especialmente Juanita.
Location
8.2
La ubicación es buena, aunque el acceso a la laguna es menos directo de lo esperado.
Room Quality
8.7
Instalaciones cómodas y habitación bien cuidada.
Amenities
8.7
Cocina exterior amplia y piscina disponible.
Value for Money
9.2
Excelente relación calidad-precio para hospedarse en Bacalar.
Food and Beverage
8.2
No se ofrece desayuno, pero café y agua de cortesía disponibles.
Overall Experience
8.7
Experiencia muy positiva y deseamos volver.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:35

Property Description

Sustainable Aparthotel Experience:
Zayali Bacalar - Guest House & Hotel offers a sustainable stay in Bacalar, with an outdoor swimming pool, garden, and shared lounge for guests to enjoy. The private entrance adds convenience to your experience.

Comfortable and Well-Equipped Units:
Each unit at the aparthotel features a terrace or patio with pool and garden views, air conditioning, a kitchenette, and a private bathroom. Stay connected with free WiFi and unwind with cable TV in the cozy seating area.

Convenient Amenities and Services:
Explore the area with sightseeing tours and enjoy cycling with the bicycle rental service. For added comfort, family rooms and facilities for disabled guests are available. Plus, the property offers a paid airport shuttle service for your convenience.

Book your stay at Zayali Bacalar - Guest House & Hotel for a memorable and sustainable getaway!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for MXN 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 112 reviews
Cleanliness: 8.7
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 8.7
P
philippe • family_with_children • fr
9
2026-02-13 • via Nuitee
M
Marco Antonio • family_with_children • mx
10
Pros:

Limpieza y localización

2026-02-11 • via Nuitee
P
pascale • couple • il
8
Pros:

Superbe guest house. Le jardin ou l'on peut se reposer et mager, la cuisine équipée pour cuisiner.
Tout etait parfais.
La propriétaire des lieux a tout fait pour nous être agŕéable.

2026-02-10 • via Nuitee
E
Erika • family_with_children • mx
8
Pros:

La cocina y la alberca

Cons:

Que a la estufa solo le funcionaba un quemador y el baño común no estaba tan limpio

2026-02-08 • via Nuitee
S
Sensi • family_with_children • ar
10
Pros:

Nos recibieron super bien, la familia nos trató excelente en todo momento y estuvieron super atentos en resolver cualquier duda o inconveniente que teníamos. La ubicación y la limpieza eran excelentes.
La cocina era super completa y estaba impecable, así como la habitación!
Sin duda volveríamos!

2025-10-02 • via Nuitee
C
Cristina • family_with_children • es
10
Perfecta opción para visitar Bacalar
Pros:

Muy buena opción con excelente relación calidad- precio. Bienvenida muy cálida y personal atento, en especial Juanita que nos hizo sentir como en casa. El centro de Bacalar queda a escasos minutos en coche y/o caminando, también la laguna. La amplia cocina exterior, junto a la piscina te permite poder hacer tu propia comida. También dispones de café y agua de cortesía, lo que es de agradecer.

Cons:

Nos gusto todo, pero por decir algo, no teníamos toallas. Quizás fue un simple olvido, pues tampoco las reclamamos.

2025-09-03 • via Nuitee
M
Milton Osmany • family_with_children • mx
10
Pros:

Instalaciones cómodas

Cons:

Todo bien

2025-08-25 • via Nuitee
G
Giada • couple • it
10
2025-08-17 • via Nuitee
B
Bernard • family_with_children • fr
7
Confort très sommaire mais grande gentillesse
Pros:

Amabilité et gentillesse du personnel
Tranquillité du lieu
Piscine

Cons:

Confort des lits
Pas de pression dans la douche
Propreté de la salle de bain

2025-08-15 • via Nuitee
A
Alessandro • extended_group • it
8
2025-08-14 • via Nuitee
A
Andreas • family_with_children • de
9
Pros:

Die Familie vor Ort sind sehr freundlich. Gute Küche, schöner Pool. Wir haben uns wohlgefühlt.

2025-08-05 • via Nuitee
A
Andreas • family_with_children • de
9
2025-08-05 • via Nuitee
J
Jenika • young couple • au
10
Exceptional
2025-07-25 • via Nuitee
H
Helena • family with young children • bz
4
The privacy was decent. But access to restaurants, the lagoon was quite disappointing.
Pros:

No breakfast served here

Cons:

The location as shown on the map was deceiving. Yes, the lagoon is about 800 meters away from the hotel. But there is a school along the roadside so you have to walk several blocks before you can actually access the lagoon.

2025-07-21 • via Nuitee
N
Natalie • young couple • gb
8
Very good
Pros:

Nice hosts, we stayed twice and were able to leave bags in between. Well equipped outdoor kitchen and we got to try some fresh Guayabana from the garden.

Cons:

It is their family home too, so there were lots of people around ( an event one evening) and in and out of the kitchen and using the pool etc. It felt like a nice community vibe but to note for people who might prefer something more private.

2025-06-28 • via Nuitee
S
Selime • family with young children • ie
4
Disappointing
2025-04-20 • via Nuitee
R
Renata • family with young children • gb
10
Exceptional
Pros:

The place is very cosy with a nice communal area and well stocked kitchen. It is a pleasant 20 minutes walk to the center square and a few minutes from the lagoon. The family is super nice. I will definitely go back there. Highly recommend

2025-04-15 • via Nuitee
A
Aran • young couple • kh
9
Superb
Pros:

Great family run hotel, with good kitchen. 15 min walk to town centre but close to the lagoon. The hosts were lovely and very accommodating. Beds were quite small but the room as a whole was nice!

Cons:

Bed was quite short

2025-03-24 • via Nuitee
A
Alexandre • young couple • nl
9
Superb
Pros:

Family-like atmosphere with very friendly and flexible owners. Nice outside kitchen.

Cons:

Location is a bit outside centre (+/- 15 min walk)

2025-03-13 • via Nuitee
M
Matt • young couple • gb
9
Well located and friendly hosts.
Pros:

Lovely family run hotel with a great garden and pool for relaxing in. Quiet location and a short (10 min) walk to the center of town - though with shops and restaurants nearby as well.

Only downside for us was we had an interior room with no outside window, but would still stay again if we returned to Bacalar.

2025-03-03 • via Nuitee