The Coach House

Hotels
7.6 (108 reviews)
137 Castle Street , Salisbury , gb

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Facilities

Parking
Non-smoking rooms
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Responsive hosts
Central location
Fluffy towels
Cons:
Needs upgrades
Issues with cleanliness
Poor wifi
Stained bedding
Maintenance required
Limited parking
Expensive breakfast
No spa services
No curtains in bedroom

Categories

Cleanliness
6.6
Mixed reviews on cleanliness with some guests mentioning stained bedding and poor wifi, while others found the apartment clean with fluffy towels.
Service
7.9
Service was generally appreciated, with some guests highlighting responsive hosts and easy check-in instructions.
Location
9.2
The hotel's central location was praised for its proximity to key attractions and easy access to public transport.
Room Quality
7.2
Mixed reviews on room quality, with guests mentioning the need for upgrades, minor repairs, and proper bedding.
Amenities
7
Satisfactory amenities provided, but some guests noted the need for minor repairs and improvements.
Value for Money
7.3
Most guests found the accommodation to be good value for the price, although some mentioned the need for upgrades and maintenance.
Food and Beverage
7.3
Limited information provided on food and beverage services in the reviews.
Overall Experience
8.3
Majority of guests had a positive overall experience, praising the convenience, cleanliness, and good value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-13 19:17

Property Description

Prime Location
Located in the heart of Salisbury, The Coach House offers easy access to popular attractions such as Salisbury Cathedral, Old Sarum, and Stonehenge.

Modern Amenities
Each unit at the aparthotel is equipped with a fully equipped kitchen, flat-screen TV, and free WiFi. Some units even feature a terrace or patio for guests to relax and enjoy the surroundings.

Convenient Facilities
With Salisbury Train Station just 1 km away and Southampton Airport within a 40 km radius, guests can easily travel to and from the property. Additionally, Southampton Cruise Terminal and Longleat Safari Park are within a short drive, providing ample entertainment options during your stay.

Book your stay at The Coach House now for a memorable experience in Salisbury!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 108 reviews
Cleanliness: 6.6
Service: 7.9
Location: 9.2
Room Quality: 7.2
Amenities: 7
Value for Money: 7.3
Food and Beverage: 7.3
Overall Experience: 8.3
O
Olwen • solo_traveller • gb
6
Pros:

It was near to Salisbury town centre. It was quet too.

Cons:

I did not get the code for the front door until the day I travelled and did not receive it because of the intermittent wi fi while on the train. I arrived about 7pm and there was no help with.this. I went to a local hotel for some help. The code should really have been sent the day before arrival. It was cold in the apartment as well

2026-05-22 • via Nuitee
H
Hollie • family_with_children • gb
7
Very affordable, spacious accommodation for groups in a central location to explore central Salisbury. Excellent hosts.
Pros:

Spacious accommodation for our two families to stay in a central location. Fantastic hosts who were very responsive and provided everything we needed, including a selection of breakfast items as a welcome gift.

Cons:

The second bathroom being just outside of the main internal entrance for the upper accommodation, which was a little bit awkward for some of our party. Didn’t have too much of an impact on our shirt stay though.

2026-05-07 • via Nuitee
S
Sébastien • solo_traveller • fr
7
Pros:

Room was big and close to city center.

Cons:

Bedroom is noisy and lighty, and mattress much too soft. Better to sleep in the sofa in the living room.

2026-04-26 • via Nuitee
S
Sherri • family_with_children • gb
7
Much larger apartment than expected and only a few minutes walk from city centre
Pros:

The apartment was larger than we expected. Plenty big enough for four people for a couple of nights.

Fully-equipped large kitchen.

Wi-fi excellent.

Bedroom was really large and comfortable. Not disturbed by traffic although we were on the main road.

Living room had a double size sofa bed.

It was very convenient for walking into the city. Local amenities vey good.

All local attractions were easy to reach.

Cons:

My granddaughter found the sofa bed really hard.

On waking each morning we found a line of ants walking through the living room and kitchen and on the coffee table. (My granddaughter said that the 'pets' were really friendly. Lol.) My husband rang the company on the first morning and they said that they would get someone over to sort the problem, but not until after the weekend - by which time we had returned home.

The bathroom was rather small for 4 people. And the shower cubicle was very small.

There was nowhere outside to park to unload the car although the public car park was only five minutes walk away.

2026-04-21 • via Nuitee
S
Sean • solo_traveller • gb
8
2026-04-12 • via Nuitee
B
Barra • couple • it
10
2026-03-20 • via Nuitee
H
Healey • extended_group • gb
8
All facilities available for us.
Pros:

near town but not noisy. near river side walks into town.

Cons:

patio in shade most of the day.

2026-03-16 • via Nuitee
K
Korey • extended_group • gb
6
2026-03-07 • via Nuitee
K
Kendall • family_with_children • gb
10
2026-02-28 • via Nuitee
N
Neil • family_with_children • gb
6
Not perfect but we had a nice stay.
Pros:

Great location, nice, clean, and spacious.

Cons:

Only one downside was the bathroom. It needs a bit of love, and the water in the shower constantly went from too hot to too cold, so you’d try and wash when it was either warming up or cooling down!!!!

2026-01-19 • via Nuitee
J
Julie • extended_group • gb
7
Clean but needs upgrading more bathroom and showers
Pros:

Locations size of rooms

Cons:

No shower a little tired needs an upgrade

2026-01-19 • via Nuitee
K
Krisztina • family_with_children • de
8
Tolle Lage, niedliche, liebevoll eingerichtete kleine Wohnung
Pros:

Tolle Lage, liebevoll ausgestattet. Wir waren überall zu Fuß in wenigen Minuten. Würden wir wieder buchen!

Cons:

Gewöhnungsbedürftige Wasserhähne, Temperaturschwankungen des Wassers, nicht dramatisch

2026-01-19 • via Nuitee
J
Joanne • couple • gb
6
2026-01-15 • via Nuitee
K
Kenneth Phillips • extended_group • gb
9
Pros:

Everything was brilliant, really enjoyed our stay and would definitely return.

Cons:

The low doorway..I did bang my head lol.

2026-01-10 • via Nuitee
J
Joanne • family_with_children • gb
10
Loved my stay will definitely be back
Pros:

Very good space just lovely vibe

Cons:

Notting

2025-12-22 • via Nuitee
D
Deborah • solo_traveller • gb
1
Worst accommodation I have ever stayed in.
Pros:

This is the worst accommodation I have ever stayed in.
Firstly, the heavy and very stale smell of cigarettes made me feel sick.
The carpets throughout were very dirty.
The shower room was disgusting with peeling walls and dirty floor.
The blinds would not close proper;y, and the net curtain was very dirty and stained yellow from nicotine.
The sofa was falling apart.
The bed was terribly uncomfortable.
There was dangerous looking wiring issues with the radiator in the kitchen.

I complained as soon as I arrived at the apartment, the owner stated that he had been given glowing reviews previously, which is absolutely impossible, I am not a snob or fussy, this accommodation is not fit for purpose.

I was told there was another apartment upstairs that I could look at.

I had just got back from a trip to Iceland, I was very tired, and did not have the energy to move my large case etc. up to the next level, so I stayed for one night. the next morning I moved into the upstairs apartment.

The owner stated he would give me a refund for the first night.

The second apartment was better, but the heating was not working so it was very cold, I contacted him, and he turned up to sort it. Then the heating kept rising and I woke up the the thermostat reading 25 degrees.

I sent the owner a message about the refund today, and also stated that I felt the need to complain about the first property, he has now accused me of threatening him, I have never threatened anybody and have never felt the need to give a bad review yet, this is the first time.

Cons:

Everything, really not fit for purpose.

2025-12-18 • via Nuitee
S
Sandra • couple • gb
5
Disappointing
Pros:

Good location close to Salisbury town centre

Cons:

Peeling bathroom walls. Dirty shower base that drained very slowly. The shower went constantly from hot to cold.
Bed was very soft, old mattress.

2025-12-07 • via Nuitee
L
Leonie • solo_traveller • de
10
2025-11-11 • via Nuitee
L
laurie • solo_traveller • gb
8
Pros:

Great location, easy check in, good value for money

Cons:

The only thing was the shower which didn’t stay hot

2025-11-04 • via Nuitee
D
Debbie • couple • gb
9
2025-10-11 • via Nuitee