Um amor de Flat Jardins, SÃO PAULO

Hotels
7.9 (12 reviews)
Alameda Lorena, 473 apt 811 , Sao Paulo , br

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Lovely space
Easy check in
Nice facilities
The internet is great (500 mbps)
Has basic needs like soap and toilet paper
Free valet parking
In walking distance to av. Paulista
Cons:
Limited parking
Expensive breakfast
No spa services
Unfortunately AC was noisy (we had to turn it off at night)
Be ready to bring your own shampoo

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 06:48

Property Description

Luxurious Stay in Sao Paulo

Modern Amenities: Enjoy free WiFi, air conditioning, and a flat-screen TV with satellite channels in your own Lorena Apartment. The full kitchenette and en suite bathroom with a hot shower provide ultimate comfort during your stay.

Relaxation: Unwind in the sauna, take a refreshing dip in the outdoor pool, or savor delicious drinks and meals at the on-site bar and restaurant.

Prime Location: With Fiesp - Sao Paulo Industry Chamber just 800 meters away and Paulista Avenue and Ibirapuera Park within a short distance, Lorena Apartment offers convenience and luxury at your fingertips.

Book now for an unforgettable experience at Lorena Apartment in Sao Paulo!

Important information:

Bed linens and towels are not included in the room rate. Guests can rent them at the property for an additional charge of BRL 60 per person or bring their own.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Um amor de Flat Jardins, SÃO PAULO in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Please note that this property accepts credit card payments only through Paypal. A link will be send by the property.
Managed by a private host

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for R$ 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 12 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
P
Pat group gb
10
Perfect!
Pros:

Lovely space
Easy check in
Nice facilities

2025-05-20 via Nuitee
S
Splendid_spl family with young children de
7
Pleasant apartment for a short stay
Pros:

The internet is great (500 mbps), the apartment has basic needs like soap and toilet paper. Has free valet parking. In walking distance to av. Paulista.

Cons:

Unfortunately AC was noisy (we had to turn it off at night) and be ready to bring your own shampoo.

2025-02-23 via Nuitee
M
Maria group fi
9
Superb
2024-12-18 via Nuitee
M
Mbello family with young children br
7
Fair value for a couple with 2 kids
Pros:

good location

Cons:

the main double bed is really small, and there is no bedroom, the bathroom is the only place where one can have some privacy in this property.
Maintenance was lacking, the bathroom sink was spilling water from underneath and it was clogged.
No usable electric outlet near the main bed.

2024-12-18 via Nuitee
M
Murillo family with young children br
9
Superb
2024-11-26 via Nuitee
R
Rodolfo review category business travellers br
6
Warning
Pros:

Location

Cons:

Please attention to check in 2pm and check out 10 am. It was no good for me
The day was warm and sunny , if you go in the high summer note that no air conditioning is available
No face towels or hand towels
No good lighting in the room

2024-11-03 via Nuitee
L
Lucio family with young children br
10
Exceptional
2024-09-07 via Nuitee
R
Rodrigues family with young children dk
10
Exceptional
Pros:

Nice and clean place. Kind people in the reception. Easy access with parking. Beautiful surroundings and easy to walk to a bakery, supermarket or Avenida Paulista.

2024-01-05 via Nuitee
M
Maher family with young children ae
10
I would like to say thank you Fernanda, the owner, by for your kindness, hospitality and support as well. I consider my
2023-12-17 via Nuitee
E
Eduardo review category business travellers us
7
Great location, decent apartment, but a lot of annoying things.
Pros:

The location was great. Breakfast too but had to be paid.

Cons:

I looked for a "cancelation-free" option and got this flat. After confirming the reservation, I received an email saying I should pay the total price more than 15 days before my arrival. Besides, I couldn't pay with my preferred credit card method and had to contact the owner through WhatsApp and an extended audio thread. I only got bath towels and no face towels. The apartment lacked painting on one wall. And I only had access to decent wifi inside the room. The one outside wasn't the owner's responsibility and was terrible.

2023-08-02 via Nuitee
P
Pratik review category business travellers in
1
Bad
Pros:

Property was good but the owner’s behaviour was very bad. She didn’t even accept payment by card. She was very rude & not ready to accompany our requests.

2023-07-29 via Nuitee
O
Oskar group de
9
Very accomodating place in Sao Paulo
Pros:

The location was super central, the rooms were tidy and the reception was very welcoming! Also the parking service was amazing. The host was super helpful and was there for us if we ever really needed help. Also you have to pay via Paypal for international people ;).

Cons:

Nothing

2023-07-11 via Nuitee