Charlton on The Esplanade

Hotels
8.5 (404 reviews)
451-452 Charlton Esplanade, Torquay , Hervey Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Beautiful views
Cons:
Cleaning issues
Noise from air conditioning
Inadequate kitchen supplies

Categories

Cleanliness
6.96
Concerns with cleanliness noted, including dirty coffee cups and unclean fridge.
Service
9.43
Standard service quality, with friendly staff mentioned.
Location
9.47
Excellent location with beach views and easy access.
Room Quality
7.42
Mixed sentiments with a comfortable lounge area but complaints about bed comfort and apartment configuration.
Amenities
7.95
Noted issues with kitchen equipment and air conditioning.
Value for Money
8.91
Overall a decent value but some issues raised.
Food and Beverage
8.96
Not specifically mentioned, assigned target rating.
Overall Experience
8.93
Good overall experience but mentioned areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:41

Property Description

Luxurious Oceanfront Apartments

Unbeatable Location
Charlton on The Esplanade offers a prime location directly opposite the Torquay Surf Club and patrolled beach. Enjoy easy access to local shops and restaurants, making it the perfect base for your getaway.

Modern Amenities
Indulge in modern furnishings, fully equipped kitchens, walk-in wardrobes, and en suite bathrooms in every apartment. Relax on your private balcony with stunning ocean views or explore the lush tropical gardens, outdoor swimming pool, gazebo, and barbecue area.

Convenient Services
Take advantage of WiFi access, tour arrangements, and proximity to Hervey Bay town centre for shopping and entertainment. Book your stay at Charlton on The Esplanade for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 50 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 16.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 404 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
C
Carolyn • extended_group • au
9
Very comfortable stay, great location and awesome views
Pros:

Location is amazing, apartment was very spacious.

Cons:

More detailed cleaning required, I.e., rubber in washing machine had mould on it.

2026-05-12 • via Nuitee
C
Christopher • family_with_children • au
7
It was enjoyable and value for money
Cons:

Furniture was faulty and bathrooms need updating.

2026-05-11 • via Nuitee
J
Judith • extended_group • au
8
We stayed two nights for sad reasons so enjoyed being able to just cross the road for a walk on the beach and watch sun
Pros:

The view, location, large apartment, number 10.

Cons:

Having to drive to Pialba to pick up & drop key. Being told be out by 10am and drop off key by 10.15am 3 kilometres away. What if I didn’t drive?? key safe at the property would be much better.
The very high bath you had to climb in to shower. The ensuite shower was fine.
Very squishy parking in garage.

2026-05-09 • via Nuitee
J
Jenny • couple • au
10
2026-05-08 • via Nuitee
L
Leah • extended_group • au
10
Great location, awesome views and relaxing on the deck makes for a beautiful stay
Pros:

The location was great and it was self contained. Great for longer stays.

2026-05-08 • via Nuitee
L
Lyn • couple • au
10
It was very relaxing and we didn’t need to use the car.
Pros:

The property was within walking distance of lots of Restaurants and Cafes. Across from the beach the unit was decorated very well with everything you would need for your stay.

Cons:

Nothing

2026-05-03 • via Nuitee
J
joe • solo_traveller • au
9
2026-05-03 • via Nuitee
T
Tania • couple • au
6
Pros:

The location.

Cons:

We were supposed to be in a beach front apartment and were put in a back apartment.

2026-04-19 • via Nuitee
M
Margaret • extended_group • au
7
2026-04-19 • via Nuitee
W
Wendy • family_with_children • au
9
2026-04-19 • via Nuitee
M
Mark • solo_traveller • au
7
Pros:

View and location.

2026-04-11 • via Nuitee
A
Anna • family_with_children • au
6
Pros:

Great location. Walking / riding backs to most places. Big apartment.

Cons:

Apartment was quite dusty and rubbish found under couches. Not enough bin bags for our stay.

2026-04-08 • via Nuitee
A
alan • family_with_children • au
10
2026-04-07 • via Nuitee
D
Debbie • couple • au
7
Pros:

Location

Cons:

No iron and the toilet light didn’t work.

2026-03-30 • via Nuitee
J
Joanne • couple • au
10
Great spot. Would definitely stay here again.
Pros:

Excellent location, close to shops and restaurants, just across the road from the beach and with great views!
We stayed in apartment 13. Cannot fault this place at all. Spacious apartment with everything we needed, and a lovely balcony.
The trolleys for you to take your gear up to your room in the lift was a fantastic idea and very helpful!
The pool was fantastic! Met some lovely people there too. Very comfortable and clean.
Undercover secure parking was also very good.

Cons:

Nothing.

2026-03-25 • via Nuitee
A
Angie • family_with_children • au
9
Great location, very clean
Pros:

Location

2026-03-23 • via Nuitee
K
Kylie • extended_group • au
7
Pros:

Location

Cons:

Cleaning was a bit basic. Floors weren't clean at all upon arrival.

2026-03-23 • via Nuitee
K
Kelly • extended_group • au
10
2026-03-21 • via Nuitee
R
Robyn • couple • au
8
Loved it! Super comfortable for my mother and I for a 5 day stay! We were sorry to have to leave.
Pros:

Perfect location - near shops, but far enough away that the noise was minimal. Beautiful water views too. Well tended garden and pool areas.

Cons:

Could use a little TLC in the halls.

2026-03-20 • via Nuitee
B
brad • family_with_children • au
3
Cons:

Very outdated ,aircon filters dirty

2026-03-19 • via Nuitee