SKS Pavilion Residence by RR JBcity

Hotels
6.4 (179 reviews)
Jalan Storey SKS Pavillion Residence , Johor Bahru , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Efficient management
Cons:
Unpleasant smells
Poor room maintenance
Lack of amenities
Expensive additional services
Inadequate supplies

Categories

Cleanliness
3.2
Numerous guests complained about unpleasant smells and cleanliness issues in their rooms.
Service
6.5
Service seems to be efficient especially regarding the self check-in and check-out process, but with some shortcomings in providing adequate toiletries.
Location
8.5
The central location and proximity to local amenities were frequently appreciated by the guests.
Room Quality
4
Guests found the rooms to be spacious but report issues with bad odors, maintenance, and discomfort.
Amenities
4.3
Basic amenities were provided but guests expressed the need for improvement, particularly in the supplies and facilities for luggage and comfort.
Value for Money
4.5
Guests felt that the hotel did not provide good value for money, highlighting several areas of discomfort and lack of attention to detail.
Food and Beverage
6
The cafe at the entrance was mentioned positively for its coffee, though considered a bit pricey.
Overall Experience
4.7
Most guests indicated a subpar experience that could be enhanced with some significant improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:48

Property Description

Luxurious Amenities
Indulge in our year-round outdoor pool, sauna, and hot tub for the ultimate relaxation experience.

Convenient Facilities
Enjoy free WiFi, private parking, and accessibility features like a lift and facilities for disabled guests.

Family-Friendly Environment
Bring your little ones along and take advantage of our kids pool, outdoor play equipment, and baby safety gate.

Ready to unwind in style at SKS Pavilion Residence by UHA? Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 1 year old and over stay for MYR 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 179 reviews
Cleanliness: 3.2
Service: 6.5
Location: 8.5
Room Quality: 4
Amenities: 4.3
Value for Money: 4.5
Food and Beverage: 6
Overall Experience: 4.7
Y
YEOW TEONG couple my
4
Compare to Hotel not worth it.
Pros:

Location

Cons:

Too small and not worth the price compare to HOTEL nearby

2026-02-13 via Nuitee
A
Angela extended_group my
3
2025-08-01 via Nuitee
J
Joey with friends au
7
Good
2025-01-29 via Nuitee
S
Sujendra family with young children my
1
Bad
Pros:

Nothing I like there. This was the worse experience.

Cons:

Everything. The staff were irresponsible. The Television was problematic and they can’t give any solutions. Promised to come and repair the TV Box but no one showed up.

2025-01-24 via Nuitee
N
Nur young couple my
1
i hate this stupid property
Pros:

nothing

Cons:

seriously. this is my first and my last booked this property
- like a budget room, we paid around rm600 per night but then not like a studio room at all
- no sink
- no washing machine
- toilet smell so bad
- totally not same as picture given on booking.com
- keys to enter the room very make us trouble. too much keep on the number and took few minutes to enter pascode.

2024-12-24 via Nuitee
Y
Yeow group sg
5
Passable
2024-12-22 via Nuitee
M
Mashrita young couple sg
3
Bad experience
Pros:

Initially, i was very happy with what i get. Good location, clean environment and can find shops/restaurants nearby within walking distance.

Cons:

Bad experience on 2nd night - next door neighbour managed to unlock my door at 1am! The next thing, my door key is spoilt due to the forced open. Called the management, nobody picked up. Texted in group chat, still nobody replied until the next day almost 10am.

Can't imagine if something bad happened and we need help urgently.

Not a single apology for the bad incident and nobody even replied to my feedback in the group chat even for the good reviews that i gave.

A great disappointment! That will be my very 1st and last stay, for sure.

2024-11-04 via Nuitee
S
Siti review category business travellers my
5
Comfortable but need some improvement
Pros:

I like the location and environment of the residence. Quiet and with close proximity to a convenience store, self service laundry and a little cafe at the main entrance. The coffee from the cafe is great to start your day although a little pricey. The management is very well organized, efficient and provided us with clear instruction and information for self service check in and check out. The rooms are provided with the basic amenities that you need for a short stay. However, do not expect too much.

Cons:

The moment we entered the apartment, we could smell something very unpleasant especially in the studio room. Then we realized that the smell was from the water drainage in the toilet. It was very strong and uncomfortable. I also did not realize that the 3 bedroom apartment that we booked has separate doors for a studio and the 2 bedroom unit (that should be highlighted during the booking as it may not very comfortable for a family with small and special kids). Only a small bottle of shower gel provided for 5 of us while there were multiple bottles of shampoo were available (this need to be improved as well). The paint stain (shoe marks etc) on the floor should be cleaned as it makes the room appear quite dirty.

2024-10-07 via Nuitee
A
Aniera review category business travellers my
7
Good
2024-08-04 via Nuitee
M
Mathu review category business travellers my
10
Exceptional
2024-08-01 via Nuitee
J
Joey young couple sg
6
Not recommended for long stay
Pros:

Location is centralised, nice view

Cons:

Bed was stiff, no place to put luggages, have to put on the floor, my partner who has knee problem is having alot of difficulties.

Toilet has got a bad smell, room too, we have to buy some fragrances to place in the room n toilet. Towels given was not clean, have to go get new towels.

Look totally diff from the photos, very small room, like a hotel room size.

2024-06-11 via Nuitee
R
Ryan family with young children sg
10
Exceptional
2024-05-14 via Nuitee
A
Alan5909 young couple my
5
Passable
Cons:

The room is big enough for a table & chair. A luggage stand should add additional point.

2024-05-11 via Nuitee
M
Muhammad family with young children my
8
It was a pleasure staying there
Pros:

I like how u provide a praying mat for us

Cons:

More channels on tv

2024-04-05 via Nuitee
T
Tomaszewski review category business travellers pl
7
Good
2024-04-03 via Nuitee
H
Han young couple my
1
Bad
2024-03-25 via Nuitee
D
Diyana family with young children sg
5
Passable
2024-03-20 via Nuitee
M
Macatangay group sg
3
Poor
Pros:

I like the location, the view from property and the facilities.

Cons:

When we arrived (already late check-in) the property was not cleaned and prepared. No bedsheets, no pillow case, kitchen are in a mess (used plates and utensils are still in kitchen sink). Bed is also old, we can feel the spring of the mattress. There's a lot of small cockroaches especially in kitchen.

2024-03-18 via Nuitee
L
Liew solo traveller my
1
Price not worth to stay
Pros:

Not clean

Cons:

Not clean

2024-03-09 via Nuitee
W
Wgan young couple gb
4
Don't bother, not worth your money
Pros:

Location, close proximity to town.

Cons:

The deposit payment wasn't disclosed until the day of check in. The unit itself was mediocre, had an odd smell and was very different from what was advertised. Bedding was yellowish and didn't seem to have been changed recently. No blinds for the kitchen window. Really disappointing considering the amount paid for.

2024-02-29 via Nuitee