1 Tebrau Residences By RR JBcity

Hotels
6.7 (198 reviews)
One Tebrau Residence Jalan Seri Setanggi , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Soundproof rooms
Sauna
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
N/A
Cons:
Bad cleanliness
Poor WiFi
Unsafe gate situation
Dirty blanket
Slow heating

Categories

Cleanliness
2.83
The cleaning is bad, with small cockroaches found.
Service
8.32
Standard quality for this hotel tier.
Location
8.32
Standard quality for this hotel tier.
Room Quality
5.83
Heater takes too long to warm up and blanket is not clean.
Amenities
5.83
WiFi is bad and additional lock needed for safety, which detracts from amenities.
Value for Money
8.32
Standard quality for this hotel tier.
Food and Beverage
8.32
Standard quality for this hotel tier.
Overall Experience
5.83
Overall stay was unsatisfactory due to cleanliness and safety issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:24

Property Description

Luxurious Accommodation with Sauna
Indulge in a luxurious stay at 1 Tebrau Residences By JK Home and unwind in our sauna after a day of exploring.

Modern Amenities for Comfort
Enjoy the convenience of air conditioning, free private parking, and free WiFi during your stay at our aparthotel in Johor Bahru.

Fully Equipped Kitchen and Cozy Living Spaces
Each unit at our aparthotel comes with a well-fitted kitchen, a spacious seating area, and a flat-screen TV for a comfortable and enjoyable stay.

Escape to 1 Tebrau Residences By JK Home and experience a perfect blend of comfort and luxury. Book your stay now for a memorable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Swimming pools are now avalibale.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.7
Based on 198 reviews
Cleanliness: 2.83
Service: 8.32
Location: 8.32
Room Quality: 5.83
Amenities: 5.83
Value for Money: 8.32
Food and Beverage: 8.32
Overall Experience: 5.83
M
Murni • couple • my
2
Cons:

Tak sama macam dalam booking
Rumah berbau

2026-01-04 • via Nuitee
Y
Yeo • extended_group • sg
3
Pros:

Nothing at all

Cons:

The cleaning is bad got small cockroach, the WiFi is bad, the gate lock is spoil and feel unsafe we need to buy a lock to lock the gate, the heater need to wait for 30mins, the blanket is not clean.

2025-12-28 • via Nuitee
M
Muhammad • with friends • my
10
Exceptional
2024-05-18 • via Nuitee
O
Othman • with friends • my
8
Very good
Pros:

ok

Cons:

ok

2024-05-07 • via Nuitee
M
Muhammad • with friends • my
7
Good
2024-02-21 • via Nuitee
H
Hemes • solo traveller • my
10
Exceptional
2024-02-01 • via Nuitee
A
Azman • review category business travellers • my
5
Passable
2024-01-20 • via Nuitee
H
Hajar • young couple • my
8
Very good
Cons:

Service slow. I'm waiting from 3pm+ untill 4.40 pm to check in. Hope you can improve your service. Then they ask me to give the key 11am. I'm check in late so i also can check out late right?

2024-01-15 • via Nuitee
R
Rashida • young couple • sg
1
Worse Airbnb experience. Not worth the money. Done
Pros:

Late collecting of the key at 4pm ,room not ready. Once open the house very smelly, never clean the bed, full of hair and bedsheet dirty, never clear rubbish. My booking was for 3 nights. From day 1 till day 3. No WiFi, No TV. 2nd day No Aircon. I called the management never answer my call. I WhatsApp messages to your UHA Management regarding my problem and need help. But till I check out, there was no response or any help from your UHA Management. Very very poor service and very disappointing trip. My money goes to waste. Worse management... Will never never recommend to anyone in future.

Cons:

Late collecting of the key at 4pm ,room not ready. Once open the house very smelly, never clean the bed, full of hair and bedsheet dirty, never clear rubbish. My booking was for 3 nights. From day 1 till day 3. No WiFi, No TV. 2nd day No Aircon. I called the management never answer my call. I WhatsApp messages to your UHA Management regarding my problem and need help. But till I check out, there was no response or any help from your UHA Management. Very very poor service and very disappointing trip. My money goes to waste. Worse management... Will never never recommend to anyone in future.

2024-01-02 • via Nuitee
L
Lihin • with friends • sg
3
Never again.
Pros:

There's a mamak shop downstairs to eat for convenience.

Cons:

The place is really run down. Walls are peeling off, moulds in the bathroom. It was an experience that I wount put my family through again. Parking is at level 5, very narrow slopes at all parking levels. Tv doesn't work.

2023-12-22 • via Nuitee
N
Nur • review category business travellers • my
9
Superb
2023-12-21 • via Nuitee
A
Anonymous • family with young children • my
9
Superb
2023-11-10 • via Nuitee
S
Ssiva • family with young children • my
10
Exceptional
Pros:

The house was very clean and comfortable.

2023-11-09 • via Nuitee
N
Nur • review category business travellers • my
10
Exceptional
2023-11-02 • via Nuitee
F
Fikrillah • review category business travellers • my
10
Exceptional
2023-10-28 • via Nuitee
A
Ashley • group • sg
6
Pleasant
2023-10-12 • via Nuitee
C
Clinton • with friends • my
1
Bad
Cons:

Poor service，worst experience of homestay，dirty unit with musty smell，no reply from customer service chat，still charge rm90 for cleaning fee，sucks!

2023-09-28 • via Nuitee
J
Joshua • with friends • sg
7
It was nice, location is good. Reasonable price. Easy to check in and check out. Just the drain is too stinky. Whole uni
Pros:

Location and spacious

Cons:

The smell of the drain, every time back from outside, the whole unit is so stinky! Also a bit dusty.

2023-09-05 • via Nuitee
N
Nicholas • review category business travellers • my
1
Horrible
Pros:

Nothing

Cons:

The management useless

2023-08-24 • via Nuitee
A
Afnan • review category business travellers • my
10
Exceptional
2023-08-17 • via Nuitee