Palmyrah Surin Beach Residence

Hotels
7.8 (131 reviews)
49/1 Moo 3 Surin Beach Rd., Cherngtalay, Thalang, Phuket , Surin Beach , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Non-smoking throughout
Adult only
Outdoor furniture
Fire extinguishers
See all facilities

Review Highlights

Pros:
Nice aesthetic
Friendly staff
Great location
Good amenities
Value for money
Cons:
Cleanliness issues
Maintenance problems
Inconsistent room quality

Categories

Cleanliness
5.28
Multiple reviews mentioned issues like a musty smell and dirty conditions in the apartment.
Service
8.75
Several guests praised the friendly staff and helpful receptionists.
Location
8.79
Guests highlighted the great location close to shops and the beach.
Room Quality
7.24
Some rooms were reported clean, but others had maintenance issues and were not adequately cleaned.
Amenities
8.27
Amenities like the pool and overall facilities received positive mentions.
Value for Money
8.23
Value for money was mentioned positively, although cleanliness issues could detract from this.
Food and Beverage
8.08
Not explicitly mentioned; assumed to be average quality.
Overall Experience
7.75
Some guests expressed enjoyment, but significant issues in certain apartments led to dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 05:17

Property Description

Luxurious Rooftop Pool with Pool Bar
Enjoy stunning pool views from Palmyrah Surin Beach Residence's rooftop pool while sipping on refreshing drinks from the pool bar.

Spacious and Well-Equipped Units
Relax in air-conditioned units featuring a flat-screen TV, kitchenette, and private bathroom with premium amenities like bathrobes and slippers.

Family-Friendly Amenities
Unwind by the kids' pool or soak up the sun on the terrace while your little ones have a blast.

Experience the ultimate blend of comfort and leisure at Palmyrah Surin Beach Residence. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 11 years old and over stay for THB 600 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 131 reviews
Cleanliness: 5.28
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.08
Overall Experience: 7.75
L
Liliya couple ua
9
Чудово
Pros:

Чудове розташування
Поруч магазини , кафе і до пляжу 7хв
Чудовий персонал - допомагали по всім питанням

Cons:

недоліків не виявлено

2026-04-07 via Nuitee
N
Nursultan couple kz
10
2026-04-06 via Nuitee
A
Antonsen extended_group no
9
2026-04-01 via Nuitee
M
michaela couple th
10
2026-03-30 via Nuitee
R
Rafał family_with_children pl
8
2026-03-24 via Nuitee
E
Elena solo_traveller ua
10
Pros:

I recently had the pleasure of staying at Palmyrah Surin Beach Residence, and it was truly a wonderful experience from start to finish. The location is beautiful, offering a peaceful and relaxing atmosphere that made it easy to unwind and enjoy every moment.

What really made my stay exceptional, however, was the outstanding service—especially from Fareen. Her kindness, professionalism, and genuine care for guests stood out in every interaction. She went above and beyond to ensure everything was perfect, always greeting us with a warm smile and being ready to help with anything we needed.

Thanks to Fareen’s dedication and the overall comfort of the residence, my stay was both memorable and enjoyable. I would highly recommend Palmyrah Beach Residence to anyone looking for a relaxing getaway with top-notch hospitality. I look forward to coming back again!

2026-03-24 via Nuitee
A
Antti couple fi
9
Pros:

Modern feel, good location, daily cleaning. Host was very helpful and made sure we had a good stay. We would definitely stay here again.

Cons:

View from the balcony was not the best one and there was a near by construction.

2026-03-22 via Nuitee
H
Herbert family_with_children at
1
Nie wieder
Pros:

Aufgrund der negativen Erfahrung bei der Abreise kann ich nichts positives mehr schreiben.

Cons:

Vorsicht vor vermutlich betrügerischen Mitarbeitern.
Bei der Anreise wurden 2.000,- BATH als Kaution verlange. Kommt manchmal vor, habe mir nichts dabei gedacht.

Bei der Abreise hat es schon mal 15 Minuten gedauert, bis eine Mitarbeiterin von der Rezeption erschien. Dann konnte man mir die Kaution nicht geben, da die Kaution angeblich eine Mitarbeiterin hat, die nicht anwenden war. erst als ich mit der Polizei gedroht habe, hat man etwas unternommen. Insgesamt verlor ich 30 Minuten. Ich kann nur empfehlen, meiden Sie dieses Hotel.

2026-03-16 via Nuitee
E
Elisabeth couple no
8
2026-03-16 via Nuitee
I
Ichim Andreea family_with_children ro
9
2026-03-05 via Nuitee
A
Aileesha couple gb
10
2026-03-04 via Nuitee
A
Anton couple cn
7
2026-03-03 via Nuitee
D
Daria solo_traveller tr
5
2026-03-02 via Nuitee
K
Kluge family_with_children de
10
Pros:

Sehr nahe am Surin Beach.
Supermärkte und anderes fasst daneben.
Tolle Zimmer.

2026-02-14 via Nuitee
N
nagib solo_traveller fr
3
Résultat eczéma
Pros:

Le personnel de l’hôtel uniquement très gentil

Cons:

Un. Matériel vieillissant une douche avec énormément de calcaire.

2026-02-12 via Nuitee
A
Anna solo_traveller de
3
Die Qualität der Anlage hat sich verschlechtert
Pros:

Wir waren zum zweiten Mal in der Unterkunft. Der Zustand der Einrichtung und der Wohnung hat sich leider verschlechtert.

Cons:

Mangelnde Sauberkeit, schwer erreichbares Personal (trotz der Ankündigung war niemand an der Rezeption, für Check Out und Rückerstattung der Kaution haben wir sehr viel Zeit gebraucht), verstopfte Dusche

2026-02-11 via Nuitee
F
FARID family_with_children kz
10
2026-02-11 via Nuitee
E
EVGENII family_with_children ru
6
2026-01-24 via Nuitee
V
Vasilica Ramona family_with_children ie
10
2026-01-23 via Nuitee
V
Valentina solo_traveller us
9
2026-01-20 via Nuitee