Hotel Cana Palma Zona Colonial

Hotels
8.4 (607 reviews)
Calle Arzobispo Merino #552, Zona Colonial , Santo Domingo , do

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Tour desk
Ironing service
Currency exchange
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.54
Some cleanliness issues mentioned, particularly with bathroom maintenance and room conditions.
Service
9.01
Service noted to be excellent and attentive, with positive mentions of specific staff members.
Location
9.05
Repeatedly highlighted as great, especially for exploring the Zona Colonial.
Room Quality
8
Room quality generally okay, but some discomfort due to noise and air conditioning issues.
Amenities
8.03
Basic amenities available, but some suggestions for improvement noted.
Value for Money
8.49
Fairly priced considering location and services provided.
Food and Beverage
8.54
No specific commentary, assigned standard quality for this hotel tier.
Overall Experience
8.51
Generally positive experience, with recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:50

Property Description

Luxurious Accommodation in Colonial Zone

Modern Amenities
All rooms at Cana Palma Aparta Hotel come with a refrigerator, dining table, and a private bathroom stocked with complimentary toiletries.

Convenient Location
Located in the heart of Santo Domingo's Colonial Zone, the hotel is near top attractions such as Puerto Santo Domingo, Mercado Modelo, and Alcazar de Colon. Plus, it's just a short 23 km drive from Las Americas Airport.

Book your stay at Cana Palma Aparta Hotel now for a memorable experience in Santo Domingo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 607 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
G
Gabriel Antonio • couple • us
10
2026-04-17 • via Nuitee
J
Jose • couple • co
7
Buena
Pros:

La ubicación.

Cons:

El hotel no tiene nombre, no se puede identificar que si es el lugar. Mosquitos (zancudos) en la habitación.

2026-04-13 • via Nuitee
L
Lou • couple • gb
8
2026-04-11 • via Nuitee
M
mario • couple • de
8
2026-04-07 • via Nuitee
G
Gorvengton John Peter • solo_traveller • ht
10
2026-04-07 • via Nuitee
A
ALBERTO • extended_group • co
5
2026-03-30 • via Nuitee
E
Elisabeth • couple • fr
10
2026-03-30 • via Nuitee
A
Adan • family_with_children • do
9
2026-03-30 • via Nuitee
J
Jean-Michel • family_with_children • ca
8
Pros:

La localisation.

Cons:

Pas de fenêtres.

2026-03-29 • via Nuitee
C
Cristelina • solo_traveller • us
9
Amazing!!
Pros:

Staff was amazing!

Cons:

Slightly noisy.

2026-03-26 • via Nuitee
P
Paul • couple • gb
10
Secure and a comfortable place to rest and explore from
Pros:

A great room! Large, secure and a top location. The host was very informative and helpful. The room was dark and the bed was very comfortable, i slept very well

2026-03-22 • via Nuitee
A
Alberto • family_with_children • es
8
2026-03-19 • via Nuitee
D
Déborah • couple • fr
8
Pros:

Très bon rapport qualité prix

2026-03-13 • via Nuitee
C
Carlos Jose • solo_traveller • do
10
Pros:

Very clean. Great scent!! Awesome customer service

2026-03-10 • via Nuitee
M
MARTE • family_with_children • do
10
Pros:

El alojamiento bastante Grande y organizativas

Cons:

No había parqueo

2026-03-08 • via Nuitee
A
Adriano • couple • es
10
Pros:

Great location, clean and very easy to check in…the staff was very friendly! 👍🏻

2026-03-01 • via Nuitee
G
giovanni • solo_traveller • gb
4
2026-02-28 • via Nuitee
O
Ombretta • extended_group • it
7
2026-02-26 • via Nuitee
W
WILLIAM • family_with_children • ca
10
Pros:

Everything. Fabulous place. Very clean. Big rooms. Friendly and helpful staff. Great location

Cons:

All good.

2026-02-08 • via Nuitee
A
Andres • solo_traveller • es
9
Amabilidad y cercanía a la zona colonial
Pros:

Sencillez y comodidad

Cons:

Algo dificultoso localizar la entrada

2025-10-03 • via Nuitee