Jungle Creek

Attendand did not meet us upon arrival as stated in contract, Wifi ID and passwords were wrong, so had no wifi, Fan is worn out and makes tumping sound - could not sleep with fan on. Took over 20 rings before the site manager would answer the phone. There was no laundry even though the contract claimed there was.

Er was niemand aanwezig bij accommodatie toen wij aankwamen (hadden bij boeken al verwachte aankomsttijd aangegeven). Standaard toegestuurde informatie bleek verkeerde contactpersoon te vermelden, die was wel bereikbaar (dankjewel Heidi!) maar werkte er niet meer. Zelfde contactinformatie nog steeds vermeld in het informatiepakket in de kamer, vonden we erg slordig. Duurde vervolgens een uur wachten voordat wij van de juiste property manager bevestigd kregen welk appartement voor ons was. Hele accommodatie zag er rommelig en gedateerd uit. Ons appartement was ruim maar wel in een soort van kelder die naar schimmel rook (ging ook niet weg gedurende de 3 dagen die wij er waren). Rondom appartement traliewerk met lange gang zodat je het gevoel had in cel/gevangenis te zitten. Wifi werkte niet goed maar werd wel opgelost. Tweede dag bleek familie van de eigenaar gebruik te maken van het huis en zwembad, nodigden ook vrienden inclusief (10!?) kinderen uit zodat wij geen gebruik konden maken van het zwembad en geluidsoverlast van 15 tot 1 uur 's nachts. Dit was voor ons 6e locatie in Costa Rica. Was niet het geld waard wat wij er voor betaald hebben.

Everything, it’s a disaster. The staff didn’t speak English, they took us to the wrong room, made us leave 8 hours later and then a few dash of arguing with the owner he told me to get the fuck out, his exact words and he was calling the cops. I have message proof of all this. Would sure be nice if I could get some help. This host was racist, disgusting, and shouldn’t be allowed to list properties. I sure hope booking does something after I spent thousands on my vacation.

There is no food really within walking distance of the house. However, we found it easy enough to hop on the bus, get off by a restaurant, eat, and then take the bus back home.

I also like to have a bit more information before I arrive. I would have found it useful to have a better sense of where we should be checking in because we kind of just went to the address we had and hoped we were in the right place. Additionally, I arranged for shuttle transportation back to the airport through Jungle Creek but the lack of specifics that I was provided with were hard for me. I wanted a confirmed pickup time weeks in advance and was only given one the day before when I asked again.

The rooms and sheets smelled strongly of mildew, like they hadn't been fully dried in the dryer.

Wish it was closer to the beach

The villa itself is dated. The beds are not very comfortable and the sitting area is very small with comfortable seating for 2. There is an air unit in each bedroom and fans in other areas. The villa kept a stale smell especially in the bathroom. Not ideal if you have any issue with lifting heavy luggage up and down many stairs. We didn’t have an issue with that but can see that it could be a problem for some.

Sunday evening after out arrival was a great experience enjoying the sounds of the surrounding jungle at night. Come Monday there was construction occurring on the property directly next-door (property was connected to Jungle Creek as workers came to and thro from Jungle Creek to the home) the work involved metal cutting, hammering and drilling. On Tuesday evening I had had enough, finally had to say something at 10:15 PM to get them to stop. Really a downer on our experience there. Would have made different arrangements if I had been told before arriving (and again Jungle Creek was connected to the work being done). No biggie but was expecting a welcome arrival basket with coffee /snacks per other reviews but nothing, had to ask for coffee in the morning. Booked for five adults but only towels, cups/ kitchenware for four.

Unfortunately it rained constantly during our 4 night stay. It rained so hard that it was leaking at several locations on the porch so our feet were always wet. The sound of the constant rain on the tin roof got to us after a few days. This was no fault of the property.