Hotel Apartamentos Don Juan I

Hotels
8.1 (141 reviews)
Don Juan I, 11 , Alcalá de Henares , es

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Room size and quality

Categories

Cleanliness
7.49
Multiple mentions of cleanliness issues, such as unclean furniture and a lingering odor.
Service
8.96
The staff was frequently praised for their kindness and professionalism.
Location
9
The location received high marks for being close to historic areas and restaurants.
Room Quality
6.95
Several reviews mention old furniture and small room sizes negatively.
Amenities
7.98
Facilities were generally well-equipped for a pleasant stay.
Value for Money
8.44
Good value was mentioned; the hotel is favorable for its quality-price relation.
Food and Beverage
7.99
The breakfast was positively noted, though some expressed a desire for more variety.
Overall Experience
7.96
The overall experience was generally positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:41

Property Description

Historic Location
Hotel Apartamentos Don Juan I is nestled in the heart of the enchanting, Medieval city of Alcalá de Henares, a UNESCO World Heritage Site steeped in history and culture.

Charming Amenities
After a day of exploring the city's ancient university and the renowned Plaza Cervantes, unwind at the hotel's pleasant bar with a relaxing outdoor seating area.

Convenient Accessibility
With excellent connections to Madrid-Barajas International Airport, IFEMA, and key routes to the capital, Hotel Apartamentos Don Juan I offers a strategic location for both leisure and business travelers.

Book your stay at Hotel Apartamentos Don Juan I now and immerse yourself in the rich heritage of Alcalá de Henares.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

When traveling with pets, We accept pets under 7 kgs, one pet allowed per room. Pets cannot be alone at the room.

Please note that the pool is opened since June 20 2025 until Sep 15 2025This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 141 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 6.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
V
Vicente • couple • es
5
Muy mejorable, caro por la calidad y situación
Pros:

Nada

Cons:

Limpieza, confort....

2026-08-20 • via Nuitee
M
Miren • family_with_children • es
10
2026-08-14 • via Nuitee
G
Girvent • solo_traveller • es
8
2026-08-13 • via Nuitee
J
Juan José • solo_traveller • es
9
Pros:

Calidad y precio,
Atención y ubicación

Cons:

Las obras que había en esas fechas en la zona

2026-08-13 • via Nuitee
T
Teresa • solo_traveller • es
10
Pros:

El trato de los dueños, excelente relación calidad-precio. Cerca del centro y de la renfe. Sin duda volveremos!!

2026-08-07 • via Nuitee
A
Antonio Angel • solo_traveller • es
9
Válido +
Pros:

Que admiten mascotas pequeñas.
Bien situado.
Limpieza.

Cons:

En principio está todo bien.

2026-08-05 • via Nuitee
J
jose • solo_traveller • es
4
Cons:

La piscina tenía algas

2026-08-03 • via Nuitee
C
Costache • solo_traveller • es
8
2026-08-02 • via Nuitee
D
Dr. Mohammad • solo_traveller • de
9
Pros:

Everything was great: the apartment was clean, there was a dedicated private parking space, the facilities were good, and the host was friendly and pleasant. I highly recommend it.

Cons:

Nothing

2026-08-02 • via Nuitee
C
Carola • family_with_children • nl
9
Hidden gem. Value, kindness, honesty, professional and proud family
Pros:

Very friendly family who is running the hotel.

2026-07-25 • via Nuitee
D
Daniel • family_with_children • es
7
Pros:

El staff del hotel es impecable, muy amables y despuestos a ayudar en todo lo posible. La ubicación muy buena, cerca de la estación y del centro. Zona y hotel muy tranquilos.

Cons:

La cama fue bastante incómoda y la piscina algo sucia.

2026-07-20 • via Nuitee
C
Cristina • couple • es
7
2026-07-16 • via Nuitee
J
Juan • solo_traveller • es
8
Comoda
Pros:

Bien en general

2026-07-11 • via Nuitee
V
Victor Ribada • solo_traveller • es
10
2026-06-30 • via Nuitee
P
Pablo • couple • gb
9
2026-06-25 • via Nuitee
M
Mónica • couple • es
6
2026-06-15 • via Nuitee
M
MARIA • solo_traveller • es
10
2026-06-14 • via Nuitee
F
Francisco • couple • es
9
Pros:

Ubicación, silencio y atención

2026-06-12 • via Nuitee
S
Soni • solo_traveller • es
10
Pros:

La cama muy cómoda

2026-06-02 • via Nuitee
D
Doina • solo_traveller • es
8
2026-06-01 • via Nuitee