The Ickworth Hotel

Hotels
8 (321 reviews)
Horringer , Bury Saint Edmunds , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good amenities
Cons:
Limited food menu
Needs refurbishment

Categories

Cleanliness
7.75
Generally positive mentions of the property but some hint at the need for refurbishment.
Service
8.75
Staff were accommodating, friendly, and helpful, consistently receiving praise.
Location
8.75
Idyllic setting with beautiful grounds, perfect for walks and family activities.
Room Quality
7.75
Rooms were described as pleasant with good amenities, but some concerns about draughty windows.
Amenities
7.75
Good access to facilities such as the swimming pool, though menu options were limited.
Value for Money
7.75
Good value overall, but some criticized the food quality relative to price.
Food and Beverage
7.25
Food was very good but some mentioned limited menu options and issues with specific dishes.
Overall Experience
8.25
Overall sentiment was very positive, highlighting a relaxing and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 14:34

Property Description

Luxurious Accommodation in National Trust Parkland

Activities Galore: Enjoy cycling, swimming, walks, and tennis within the 1800 acres of National Trust parkland.

Dining Options: Choose between a relaxed conservatory or a formal adults-only dinner at Fredericks Restaurant.

Family-Friendly: Our Lodge Classic, Classic, Attic, Superior, and Deluxe rooms offer rollaway beds for children, making it a perfect family getaway.

Experience luxury and tranquility at The Ickworth Hotel And Apartments - A Luxury Family Hotel. Book now for an unforgettable stay!

Important information:

Please note that apartments and the Dower Double Room are located in the lodge which is a 10-minute walk from the main hotel, or a 3-minute drive away.

Please note that from 1st April 2022 the property is moving to cashless payments. All major credit and debit cards are accepted.

When traveling with pets, please note that an extra charge of £25 per pet, per night applies.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 321 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
S
Suzanne couple gb
10
The staff were so accommodating and obviously love working there, a real community.
Pros:

Gorgeous,

Cons:

Nothing

2025-12-05 via Nuitee
E
Elizabeth solo_traveller gb
9
3 restoring days in winter
Pros:

Beautiful surroundings, very interesting building, charming, helpful and friendly staff, lovely room and bathroom with excellent hotvwater and a magnificent swimming pool

Cons:

It was a bit chilly in the evenings - no doubt the imminent refurb will make heating easier.
The menu did not change from evening to evening and though the meals were very good they were not good enough to make me book ss a non-resident, in spite of its being a wonderful place to ask someone to

2025-12-04 via Nuitee
couple gb
9
A wonderful restful break.
Pros:

Location was idyllic with wonderful walks. They managed our food intolerances well and with courtesy.

Cons:

The old windows in our room were draughty and rattled but I understand refurbishment is due.

2025-12-04 via Nuitee
I
Ian couple gb
9
Outstanding hotel next to a National Trust House and in very attractive grounds
Pros:

Breakfast was very good. The rooms were very pleasant , large, classically furnished, had great views , beds were comfortable, WiFi worked. Staff were friendly and pleasant by and large, there was a lift to the 2nd floor where we were (in Molly's room)

Cons:

The only slight transgression was that the vegetable moussaka was ordered by two of our party of four but they both thought it wasn't really moussaka and didn't seem to have any aubergines (eggplant) in it. One of the complainants was Greek! But they still ate it :)

2025-12-02 via Nuitee
solo_traveller gb
7
2025-11-27 via Nuitee
H
Helen couple gb
8
Beautiful location with super friendly staff
Pros:

The staff were absolutely lovely! The grounds are beautiful and it’s nice and warm

Cons:

Needs updating but they’re about to start a full renovation. Will definitely go back once it’s finished

2025-11-23 via Nuitee
P
penelope couple gb
8
Excellent location and staff were superb.
Pros:

Easy access to Ickworth House. Extremely helpful staff.

Cons:

Restaurant was not very warm.
Service charge added automatically to drinks .

2025-11-22 via Nuitee
J
john solo_traveller gb
7
2025-11-22 via Nuitee
L
Lucia family_with_children gb
10
Beautiful place with lots to do and explore.
Pros:

Super accommodating and helpful staff. Beautiful grounds, plenty to do if you visit with family with toddler.

2025-11-21 via Nuitee
C
Cara family_with_children gb
9
2025-11-20 via Nuitee
R
Rob couple gb
9
Great place to relax and unwind for a weekend. NT Ickworth House is delightful
2025-11-19 via Nuitee
A
Adrienne couple gb
10
2025-11-17 via Nuitee
couple gb
10
It was very relaxing and friendly, will definitely return.
Pros:

The staff were so friendly and helpful and happy to answer any questions. Even sang happy birthday to my husband.

2025-11-16 via Nuitee
J
James couple gb
10
A truly relaxing countryside escape where luxury, comfort, and beautiful surroundings came together perfectly.
Pros:

I recently stayed at The Ickworth Hotel and was genuinely impressed from the moment I arrived. The property is absolutely stunning — set within acres of beautifully maintained National Trust parkland, it feels like a true countryside retreat. The surroundings are peaceful, scenic, and perfect for long walks or simply relaxing with a view.

Cons:

I could not fault the hotel

2025-11-04 via Nuitee
S
Stuart couple gb
8
2025-11-02 via Nuitee
P
Philip family_with_children gb
8
Great staff - perfect for young families.
Pros:

The staff were all brilliant and couldn’t be more friendly.

Cons:

Limited food menu stayed the same and often ran out of some of things.

2025-10-30 via Nuitee
K
Katherine family_with_children gb
6
2025-10-24 via Nuitee
A
Anja solo_traveller de
10
2025-10-19 via Nuitee
C
Caroline couple gb
8
It’s about to close for a refurbishment so probably not showing its best right now. It’s a beautiful faded glory experie
Pros:

Quirky but gracious
Staff lovely park and the grounds beautiful

Cons:

Food is not as good as the accommodation

2025-10-13 via Nuitee
J
John couple gb
8
Comfortable accommodation
Pros:

Eggs Royal... delumptious

2025-10-13 via Nuitee