Hemu House

Hotels
•
Independent
8.6 (12 reviews)
Qingxi Lane, A47, Xiangxi, Hunan, 416299 , Xiangxi , CN
86-18974350887

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Multilingual staff
Tours/ticket assistance
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Free grocery shopping service
See all facilities

Review Highlights

Pros:
Overall good

Categories

Cleanliness
8.48
Standard quality for this hotel tier.
Service
8.75
Overall good.
Location
8.69
Standard quality for this hotel tier.
Room Quality
8.54
Standard quality for this hotel tier.
Amenities
8.57
Standard quality for this hotel tier.
Value for Money
8.53
Standard quality for this hotel tier.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.65
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:12

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, concierge services, and a communal living room.

Featured Amenities
Indulge in a 24-hour front desk, multilingual staff, and luggage storage. Arrive hassle-free with a roundtrip airport shuttle and self-parking.

Comfortable Accommodations
Relax in one of the 30 air-conditioned rooms with flat-screen TVs, free Wi-Fi, and cable programming. Pamper yourself in bathrooms with rainfall showerheads and complimentary toiletries.

A stay at Hemu House immerses you in the heart of Fenghuang, steps away from key attractions. Book now to experience comfort and convenience like never before.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Pet max weight (per pet) in lb is 44

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.6
Based on 12 reviews
Cleanliness: 8.48
Service: 8.75
Location: 8.69
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
Z
Zheming • family
8
Pros:

Overall good

2025-09-20 • via Nuitee
B
bertrand
8
Pros:

Well located in a quiet area near all attractions, this hotel is good value for money bit has a lot of mosquitoes. The owner is very helpful and the instructions to find the hotel very clear. I recommend

2025-06-16 • via Nuitee
T
Tran • partner
8
Pros:

Basic amenities but clean. close to Rainbow Bridge. Very helpful hosts. They helped to arrange transport, book river cruise tixs, and were responsive to inquiries online.

2025-06-05 • via Nuitee
S
Sebastian
10
Pros:

Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions

2025-05-21 • via Nuitee
S
Sebastian
10
Pros:

Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions

2025-05-21 • via Nuitee
M
marcella
6
Pros:

The service and follow-up, as well as the WhatsApp response, were wonderful, and they were very friendly at all times. The hotel has an excellent location.
However, I did find the cleanliness to be an issue. There was lint in the room, the shower was clogged, the door and bathroom had no privacy between them. They didn't provide hand soap, and we left the cups dirty and didn't change them. In short, there was areas to improve during our stay, but I'd say the service was 10/10!

2025-05-13 • via Nuitee
C
Curtis
10
Pros:

The instructions on how to take the bus to hotel were detailed and very helpful. You may want an updated picture of ticket buying desk at train station as it has changed its looks. Very convenient and beautiful area.

2024-12-29 • via Nuitee
R
ROGERIO
10
Excelente escolha
Pros:

Hotel maravilhoso, muito bem localizado. Quarto bastante completo, bem novo, grande e funcional. Atendimento diferenciado, me auxiliando em indicações de restaurantes, compra de passagens de trem etc. Excelente escolha.

2024-12-08 • via Nuitee
V
Verified traveler
8
Phoenix Ancient Town - Central Location
Pros:

Location at the heart of phoenix ancient town. Shower was rather primitive. Sink faucet was loose. Attendant provided good service.

2024-11-24 • via Nuitee
H
Henry
10
Pros:

Très bon accueil . Parle couramment l’anglais … tres serviable et bonne conseillère, Veronica est, de plus, fort sympathique.
Le rapport qualité-prix est excellent …
Le confort est tout à fait correct en fonction du prix .

2024-09-10 • via Nuitee
M
Matthew • family
10
Pros:

Nice host, clean, convenient and comfortable place

2023-11-05 • via Nuitee
V
Verified traveler
10
Really nice
Pros:

Nice location! It was nice to be able to speak English to the host. She helped a lot and showed us what to do around the hotel.

2023-08-04 • via Nuitee