Graham Arms Inn

Hotels
8.4 (675 reviews)
English St, Longtown Cumbria , Longtown , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Hiking
Fishing
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Clean rooms
Cons:
Small rooms
Some cleanliness issues

Categories

Cleanliness
7.93
Generally clean with minor concerns about room servicing and mold in the bathroom.
Service
8.9
Consistently praised for friendly and helpful staff.
Location
8.44
Good proximity to local transportation and amenities.
Room Quality
7.89
Rooms were comfortable but some were small and not serviced.
Amenities
8.42
Good amenities available, although no private parking.
Value for Money
8.28
Good value considering the quality of service and location.
Food and Beverage
8.93
Breakfast praised as excellent and well made.
Overall Experience
8.4
Customers generally enjoyed their stays, with minor improvements suggested.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:40

Property Description

Charming Coaching Inn in Longtown, Cumbria

Country House-Style Rooms with Free Wi-Fi
Experience comfort in our light and airy rooms featuring TVs, radios, and complimentary tea/coffee facilities.

Scenic Countryside and Local Activities
Explore horse riding, fishing, and picturesque walking routes in the Borders countryside. Just a short drive to Carlisle and Hadrian’s Wall.

Convenient Amenities and Free Parking
Enjoy real ales, free Wi-Fi, and free parking during your stay at Graham Arms Inn.

Book your stay now to experience the charm and convenience of our historic inn in Longtown.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.4
Based on 675 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.28
Food and Beverage: 8.93
Overall Experience: 8.4
A
Aija family_with_children gb
8
Good for a short stop
Pros:

Good stopover location

2026-08-15 via Nuitee
S
Sandra Gell extended_group gb
9
Pros:

All the attention to detail and added extras. Nothing was a problem with our extra requests to support our lady with a disability.

2026-08-14 via Nuitee
Y
Young solo_traveller gb
10
Excellent
Pros:

Friendly staff made me welcome from stepping through the door. Room was very comfortable and clean. The bathroom had just been refurbished. Overall excellent accomodation. This is a listed hotel and the patrons have done a lot of work making it comfortable.

2026-08-13 via Nuitee
R
Ralf solo_traveller de
9
2026-08-11 via Nuitee
M
Mark family_with_children gb
5
great food and lovely staff - but needs help from the Hotel Inspector :-)
Pros:

Breakfast was good - they knew we had to be away early so they started earlier than usual to accommodate us.
Restaurant was great - really good menu included Vegan options for some of my family and food was lovely.
service too was excellent.

Cons:

Room was tired - it was hot - but when we opened the windows the false ceiling tiles rattled and kept us awake.
Bathroom was very 1970's and - plumbing was old. Shower was a dribble and either too hot or too cold.
Beds were comfy though :-)

2026-08-10 via Nuitee
M
MICHAEL couple gb
8
Pros:

Spacious renovated room (this did not apply to all members of our party).
Excellent breakfasts.
Staff friendly and eager to please.

Cons:

Some renovation/refurbishment still required.

2026-08-10 via Nuitee
S
Suzanne solo_traveller au
10
Great place to stay
Pros:

The staff were lovely the place was clean and tidy. The breakfast was amazing. I would of stayed longer if I could of. 10/10. If you are looking for fancy it won't be for you, but suited us well

Cons:

Had to carry our bags up 2 lots of stairs, but they did offer to help.

2026-08-10 via Nuitee
C
Claire solo_traveller gb
5
2026-08-09 via Nuitee
J
Jacqueline solo_traveller gb
10
Pros:

We had a huge room that was tastefully decorated. I fell in love with the bunny on the bed. There was a plentiful supply of tea/coffee, etc, and probably the best hairdryer ever supplied.
The staff are lovely and we had secure parking for the motorbike.
Some areas of the hotel look a bit tired, but I understand there is a programme of refurbishment underway. Our room certainly didn't look tired. We would stay here again.

Cons:

Nothing to dislike

2026-08-08 via Nuitee
C
Carmel family_with_children gb
9
Lovely hotel with the loveliest staff!
Pros:

Staff were incredibly polite and friendly. The lady who booked us in, owner and man at breakfast were really helpful.
Owner was really helpful and let us put the bikes in the out house for safe storage which they didn’t have to.
Spacious room with lovely little touches like cotton pads in the bathroom, ear plugs (not that we needed them despite being above the bar) and lolly pops for our little boy.
Room was spotlessly clean and the breakfast was amazing! Lovely freshly cooked food and plenty of choice.

Cons:

The shower required a bit of faffing. Mastered it by the third one of us showering but lots of hot and cold. This may be due to the age of the building and water pressure as a result. We understand the building is listed and things aren’t going to work perfectly like a brand new building would so we wouldn’t mark the hotel down based on this. It didn’t affect our ability to shower, just took a bit longer to shower until we figured it out and gave us plenty of giggles when each of us squealed at the brief cold intervals.

2026-08-08 via Nuitee
G
Gabriel couple gb
9
2026-08-07 via Nuitee
M
Mark couple gb
8
2026-08-06 via Nuitee
A
andrew solo_traveller gb
10
Pros:

We were in longtown for my nieces wedding stayed in the grahams arms room was clean and cozy overlooking main road but no problems with traffic noise breakfast was excellent and all the staff very friendly and helpful would definitely stay here again

2026-08-06 via Nuitee
D
Diane solo_traveller gb
10
Pros:

Great location

Cons:

All good !

2026-08-05 via Nuitee
D
Darren family_with_children au
8
2026-08-05 via Nuitee
P
Pauline solo_traveller gb
5
Pros:

We liked the secondary double glazing - it completely blocked out the noise from the very busy road outside. The bed was surprisingly comfortable. The cooked breakfast was nice.

Cons:

We were extremely disappointed when we arrived at the hotel. The photos on Booking.com, Tripadvisor and the hotels website in our experience are not a true reflection of the rooms on offer. In fact room 18 - Belles is not on there at all and we can understand why. All of the areas that we experienced - bar, dining room, staircase up to the second floor and the room that we stayed in are in need of renovation. In fact the outside of the building - the windows etc are flaking and the 'beer garden' is a shambles.The staff are friendly enough but we weren't asked once by any of them if our room was ok or if we had enjoyed our stay at check out. I'm not sure how many extension leads in a room would be acceptable from a health and safety point of view - but three did seem excessive. There was an extension lead for everything - lamps kettle etc. I sincerely hope that the very young staff - which the female manager referred to as 'the kids' don't use the dirty cloth thrown on the floor in the dining room to clean the tables. Needless to say we won't be staying again.

2026-08-04 via Nuitee
L
Laura family_with_children gb
8
Nice big room, good facilities, friendly staff
Pros:

Nice room in a decent hotel on our route to Scotland. Clean and good facilities. Great value and nice breakfast

Cons:

Bed was a bit hard but that’s personal choice.

2026-08-02 via Nuitee
D
derek solo_traveller gb
8
2026-08-02 via Nuitee
A
annette solo_traveller gb
5
Fair
Cons:

Very noisy

2026-07-25 via Nuitee
P
Perks family_with_children gb
7
2026-07-24 via Nuitee