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Facilities
Property facilities
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Breakfast available (surcharge)
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Valet parking
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Chapel/shrine
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Indoor pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation in Marunouchi Business District
Elegant Rooms and Top-Notch Amenities
Indulge in spacious rooms with modern amenities including a large LCD TV, blu-ray/DVD player, and a spa-like en suite bathroom. Stay connected with free WiFi and enjoy the convenience of a safety box, fridge, and electric kettle in every room.
Dining Excellence and Culinary Delights
Savor a variety of culinary experiences at 7 restaurants offering Japanese, French, and international cuisine. From authentic Japanese dishes to exquisite French delicacies, there is something to please every palate.
Convenient Location and Premium Services
Benefit from the hotel's prime location near Tokyo Station and Otemachi Subway Station, with easy access to popular attractions like Ginza and Akihabara. Take advantage of services like the fitness gym, Evian Spa Tokyo, and personalized concierge assistance for a truly memorable stay.
Book your stay at Palace Hotel Tokyo for a luxurious and unforgettable experience.
Please note that the hotel will be carrying out maintenance work on the restaurant, lounge and bar on the first floor of the hotel on the following dates.
During this period, the following stores will be temporarily closed.
Affected stores / Dates
Grand Kitchen (1F):The Palace Lounge (1F): Royal Bar (1F):
Closed all day from Monday 02/02/2026 until Friday 06/02/2026
*Saturday 07/02/2026 will be back to open as usual.
Please note: The following place will be open as temporarily during the closure period.
Monday 02/02/2026 until Wednesday 04/02/2026
Time: 6:30 am – 9:30 pm(Last order) (10:00 pm Close)
Location: Banquet Hall Aoi (2F)
Thursday 05/02/2026
Time: 6:30 am – 9:30 pm(Last order) (10:00 pm Close)
Location: Banquet Hall Yamabuki (4F)
Friday 06/02/2026
Time: 6:30 am – 9:30 pm(Last order) (10:00 pm Close)
Location: Banquet Hall Aoi (2F)
*Breakfast Only
Breakfast service menu will be a temporary based on the Grand Kitchen's regular menu. Please note that the details will be updated on this page as soon as it finalized.
* Breakfast service is reserved exclusively for guests staying at the hotel.
Contacts:
Grand Kitchen Tel: 03-3211-5236 (10:00 am – 10:00 pm)
The Palace Lounge Tel: 03-3211-5309 (11:00 am – midnight)
Royal Bar Tel: 03-3211-5318 (11:00 am – midnight)
Please note that the pool at Evian Spa Tokyo (5th floor) will be closed due to mandatory inspections and a complete water change on the following dates/times: Tuesday, January 13th - Friday, January 16th, 2026. Closed all day.
During this period, the following facilities and services will remain open.
- Fitness Room
- Hot Springs (Men's and Women's)
- TreatmentsGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Swimming pool: Closed from Mon, Jan 18, 2027 until Sat, Jan 23, 2027
A deposit may be required at the property.
Location
Guest Reviews
An absolutely amazing place to stay. The rooms are spacious, beautifully decorated and cozy. The hosts, Beulah and Johan, were so welcoming, friendly and helpful too! Highly recommended!
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My daughter had a week of practicles at Unisa and the location was perfect. Will definitely book at Floracliffe Guesthouse again. My daughter was alone, Thank you to the owners for checking in on her to see if she needed anything and that she was ok🤗
Everything was perfect. Nothing to complain about.
The place is very clean, bed are comfortable and staff are very friendly
Property had good secure parking and made us feel comfortable and safe
Nothing not to like comfortable and secure
Peaceful location
None
The flexibility and accommodating my needs.
Very friendly and welcoming owners. Bed was extremely comfortable. The hot water bottles provided were much needed, really enjoyed them.
Friendly staff that welcomes you.
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