Casa Don Juan

Hotels
8.5 (250 reviews)
Santa Faz, 28 , Benidorm , es

Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Adult only
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good value for money
Cons:
Small bathroom
Cleanliness concerns
No elevator

Categories

Cleanliness
7.75
Some comments suggest the bathroom facilities are not very hygienic, which impacts cleanliness.
Service
9.25
Guests mentioned the staff as very friendly and accommodating, highlighting a positive service experience.
Location
9.25
The hotel is praised for its excellent central location in Old Town.
Room Quality
7.75
Rooms are described as small and functional, with some concerns about size and bathroom layout.
Amenities
8.25
Amenities include mini-fridges and tea kettles, but some could be improved.
Value for Money
8.75
Good value is mentioned, especially for the central location and amenities.
Food and Beverage
8.25
Coffee provided in the room each morning adds to the food and beverage experience.
Overall Experience
8.75
The overall sentiment is positive, with a willingness to return noted by the guest.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:00

Property Description

Charming Guest House in Benidorm's Old Town

Convenient Location: Just a 2-minute walk from the beach, Casa Don Juan offers a prime spot for a relaxing getaway in Benidorm's Old Town.

Comfortable Accommodation: Each room is equipped with modern amenities including a TV, air conditioning, and a balcony. Guests can also enjoy the convenience of a fridge, electric kettle, and a private bathroom with a hairdryer.

Welcoming Atmosphere: Unwind at the on-site bar or take advantage of services like luggage storage and ironing. The friendly staff ensures a pleasant stay for all guests.

Experience the charm of Casa Don Juan and book your stay today for a memorable vacation in Benidorm.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a pedestrian-only zone.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 250 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
M
Maria couple it
7
Pros:

Io non sono il tipo di persona che trascorre molto tempo nella camera d’hotel, ma per il periodo in cui ci sono stata ho potuto fare diverse osservazioni.

L’hotel gode di una posizione centralissima nella Old Town, con anche un bar all’ingresso, molto comodo. Al check-in ho trovato una signora davvero cordiale, che si è impegnata a farmi avere la stanza ben prima delle 15:00: sono arrivata verso le 10:50 e già alle 11:30 la camera era pronta. Ovviamente questo dipende dal fatto che fosse già pulita e liberata dagli ospiti precedenti, ma ho apprezzato la disponibilità.

Non ci sono ascensori, soltanto scale. La camera è piccola, ma funzionale: dispone di un mini-frigo e di un piccolo lavandino subito all’entrata. Il bagno, a mio parere, è la parte un po’ più scomoda poiché davvero molto ridotto nelle dimensioni, ma ci si adatta senza grandi problemi. La stanza ha anche un balconcino stretto ma caratteristico, con vista su due strade.

Un paio di consigli che mi sento di dare: aggiungere un set di asciugamani più completo (almeno due, uno per il viso e uno per il corpo/capelli), e valutare l’idea di eliminare il tappetino all’interno della doccia. Per quanto venga lavato, personalmente non lo trovo molto igienico e infatti l’ho tolto durante tutto il soggiorno senza alcun problema. Infine, forse qualche piccolo intervento di ristrutturazione potrebbe rendere la struttura fresca come un tempo: è normale che, dopo tanti anni, qualcosa mostri un po’ i segni del tempo.

L’hotel non dispone di parcheggio ed è raggiungibile solo a piedi, cosa da considerare se si arriva in auto.

In generale, però, mi sono trovata bene: l’atmosfera è accogliente, la posizione è ottima e se avrò la possibilità di tornare, sicuramente lo farò.

2025-08-30 via Nuitee
P
Patricia couple es
8
2025-08-30 via Nuitee
D
Danielle extended_group gb
10
2025-08-29 via Nuitee
K
kevin solo_traveller es
4
2025-08-29 via Nuitee
G
Giselle couple es
10
Pros:

El personal muy amable!

Cons:

el baño un poco incomodo

2025-08-28 via Nuitee
M
Mark solo_traveller gb
7
2025-08-25 via Nuitee
D
del Pino couple es
5
Hay mejores sitios...
Pros:

Lo céntrico que está.

Cons:

Que no especifican que la persona que te atiende ( una chica) no habla en español. Que el plato de ducha a parte de ser muy pequeñito, tiene cortina y alfombrilla antideslizante en los pies ,y las dos cosas nos parece antihigiénicas. El colchón era incómodo,ya que te hundes para el medio.

2025-08-24 via Nuitee
S
Sabino couple it
10
Pros:

Tutto, posizione eccellente, perfetta,ottimo rapporto qualità prezzo, nonostante sia una piccola stanza c'è anche il frigo e il bollitore,tra l'altro ci lasciavano il caffè solubile ogni mattina,Antoine soprattutto dello staff è gentilissimo.tra l'altro ha anche un bel terrazzino, sicuramente mio punto di riferimento a Benidorm,tra l'altro ho soggiornato per due settimane a Benidorm.

2025-08-24 via Nuitee
J
Jevgenijs couple lv
9
2025-08-23 via Nuitee
Y
Yolanda extended_group es
2
NO RECOMENDABLE: HORRIBLE, MUCHISIMO RUIDO Y HABITACION QUE ERA COMO UN TRASTERO DE OSCURO QUE ESTA!
Pros:

NADA!!

Cons:

-PRECIO ELEVADISIMO PARA EL HOSTAL QUE ES.
-NO HAY COBERTURA NI SIQUIERA POR WIFI.
-BAÑO ESTRECHO, CON MUCHA HUMEDAD Y CON PLATO DUCHA VIEJISIMO, SUPER PEQUEÑO Y CON OXIDO EN EL DESAGÜE.
-VARIOS DIAS MATAMOS VARIAS CUCHARACHAS EN EL BAÑO.
-TELE MUY PEQUEÑA Y DE DIA NO COGIAMAS Q LA PRIMERA DE TV ESPAÑOLA, Y TELEVISIONN24 HORAS: SOLO SE ESOS DOS CANALES, DE NOCHE A VECES ALGUNOS MAS.
-EL TECHO ESTABA CON TROZOS DE PINTURA ABOLLADAS, COMO DE HABER HUMEDAD EN LA PLANTA SUPERIOR Y NO LIJARLO NI PINTARLO.
-LA RECEPCIONISTA NO HABLA ESPAÑOL Y A PESAR DE HABER LLAMADO PREVIAMENTE AL HOTEL COMO DOS MESES ANTES PARA DECIR QUE VIAJARÍAMOS DESDE 7 HORAS Y MEDIA EN COCHE, NO NOS DEJARON ENTRAR ANTES DE LAS 3 DE LA TARDE, Y SE NOTABA Q EL HOSTAL ESTABA CASI VACIO.
LUGAR
ESTA ORIENTADO A GUIRIS.
-ABAJO HAY BARES DE “AMBIENTE” y HAY UN RUIDO DESESPERANTE CADA NOCHE, Y NO TIENEN LA HABITACION INSONORIZADA: NI PUEDES DESCANSAR A MEDIODIA UN RATO NI DE NOCHE!!
-EL COLCHON ESTA PARA TIRARLO A LA BASURA: SE HUNDIA EN MEDIO: NOS FUI MAS CANSADAS EL DIA QUE SALIMOS que EL DIA QUE ENTRAMOS.
-EN LA MINUSCULA HABITACION NO HAY APENAS LUZ. Paso fotos de todo esto.
NO VOLVERÉ NI REGALADO!! HORRIBLE!!
LAS DEMAS PUNTUACIONES EN BOOKING PIENSO QUE SE LAS DARIAN FAMILIARES O AMIGOS, PORQE ESTE SITIO ES TREMENDO.
-NO HAY ASCENSOR Y LOS PELDAÑOS DE LAS ESCALERAS SON LA MITAD DE UN PALMO DE LA MANO, y CASI TODOS SE MOVIAN AL SER DE MADERA: ES PELIGROSO SUBIR POR AHI.
SITIO MUY CUTRE AL QUE ESTA CLARO NO VOLVERÉ!!
DESEANDO IRME DE AHI:(

2025-08-19 via Nuitee
M
Michelle couple us
3
Worse accommodations we’ve had in all of our travels so far, unfortunately.
Pros:

The location and the check in lady is very nice. That’s the only good thing about this property unfortunately.

Cons:

There is a severe mold problem with this property. Not a mildew problem, a mold problem. It gives you a massive headache! You can see mold on every wall in the staircase, leading up to the unit, and you can smell it as soon as you open the door . We both had a massive headache the entire time we were there. The shower is so small you have to turn the water off in order to clean your body because you can’t step away from the flow of the water. Half of your body sticks out if you have to bend over to shave your legs. There are no shelves to put anything on. They have a small set of drawers that could be used as a shelf, but that is where the coffee cups and electric kettle are. So that forces you to hang everything and they only give you four hangers because the wardrobe that you hang stuff in is only big enough for four hangers. Other than the bed fitting two people, the room does not fit two people or the necessary travel items for two people. On top of that It was not clean. We had fresh blood on our comforter. When the room across from us checked out and the guy came to clean. He was there for 25 minutes to clean the entire room! That explained why our room wasn’t clean. The windowsills are piled with years of dust and lint, as soon as you open the curtains, you can see dust Flowing all over., sand and dirt was all over the floor because we don’t wear our shoes in the room so we had it all over the bottom of our feet with taking 3 steps inside.
Unfortunately, even for a rest stop, where we don’t need much at all, this place couldn’t even be good for that.
Thankfully the first day all we did was sleep after taking lots of Ibuprofen to damper the headache in order to fall asleep. We both took more in the middle of the night when the headache woke us up.

2025-08-19 via Nuitee
G
Giulia extended_group it
4
2025-08-14 via Nuitee
J
Javier couple es
5
Buena ubicación, pésima habitación y servicio.
Pros:

La ubicación es ideal, cercana a todos los lugares de interés como el mirador, la playa y la zona comercial y de restaurantes.

Cons:

No nos atendieron en español, el personal solo hablaba inglés y no se esforzaban en hacerse entender. La habitación tenía un olor desagradable a humedad y cañerías. El baño es ridículamente pequeño, no te puedes duchar si mides más de 1,50m. La habitación es muy pequeña y en el balcón está el aparato del aire acondicionado que hace un ruido infernal. Es difícil pasar más de una noche.

2025-08-14 via Nuitee
couple es
8
Pros:

La ubicación es excepcional

Cons:

Huele mucho a humedad y hay algunos detalles como la ducha del baño que estaba rota

2025-08-11 via Nuitee
A
Anonymous family with young children gb
10
Exceptional
2025-07-24 via Nuitee
M
Maria young couple ie
9
Superb
Pros:

The location was ideal and it was very clean and comfortable

Cons:

The room was a bit small

2025-07-23 via Nuitee
J
Joanna young couple gb
10
Excellent!
Pros:

Lovely friendly staff, all was very helpful. The location was excellent at the end of Tapas Ally, 4 min walk from the harbour and beach. The rooms were very clean and equipped with air-conditioning. Tv, fridge, and kettle. The air conditioning was amazing! The beds are comfortable. I have a bad back and would have been happy to stay longer on them. Its excellent value for money, in acentral old town ADULT location.

Cons:

The bathroom was on the very small side. But it did have anything you need in it. The toilet seat could do with replacing. But I'm sure they are planning on doing this. Allthough the bathrooms are very small the value for money well exceeds this compromise.

2025-07-21 via Nuitee
A
Anonymous young couple gb
10
Loved every minute!
2025-07-20 via Nuitee
H
Heather young couple gb
9
Superb
2025-07-19 via Nuitee
T
Toni young couple gb
8
Very good
2025-07-15 via Nuitee