Ensar Otel

Hotels
7.2 (34 reviews)
Fevzi Cakmak Mahallesi No:41 Uzungol Caykara Trabzon , Uzungol , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Well-equipped amenities
High-speed internet
Cons:
Lack of toiletries
Room heating issues
Absence of hot beverage sachets in room

Categories

Cleanliness
7.5
Guests appreciated the cleanliness, but some mentioned issues with lack of toiletries.
Service
8.3
Service was generally good, with a minor issue reported regarding room heating.
Location
8.1
The excellent location was highlighted by guests as a major positive aspect.
Room Quality
7.8
Rooms were mentioned as well-equipped, but some guests faced heating system problems.
Amenities
7.2
Amenities were adequate, but lack of toiletries and hot beverage sachets were noted.
Value for Money
6.9
Mixed reviews on pricing, with some guests feeling it was not justified for the services provided.
Food and Beverage
7.3
Food services were generally well-received, although some guests desired more variety.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel, with room for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 02:39

Property Description

Scenic Location
Ensar Hotel, nestled in a tranquil plateau near Uzungol Lake, offers a serene escape surrounded by lush pine forests and rolling hills.

Culinary Delights
Indulge in the flavors of the region at the on-site restaurant, serving up traditional dishes made with fresh, local ingredients. Don't miss out on trying specialties like kuymak, Akcaabat meatballs, and freshly caught trout fish.

Comfortable Accommodations
Relax in rooms featuring private balconies, cable TV, and complimentary Wi-Fi. The well-equipped bathrooms ensure a pleasant stay with amenities such as a shower, hairdryer, and toilet.

Experience the beauty and hospitality of Ensar Hotel - book your stay now for an unforgettable getaway!

Important information:

Please inform Ensar Otel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please note that non-married couples cannot be accommodated at TS Ensar Otel.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 34 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
AMMAR • family_with_children • kw
7
2025-09-11 • via Nuitee
A
AMMAR • family_with_children • kw
7
2025-09-07 • via Nuitee
R
Rashed • extended_group • ae
10
2025-08-17 • via Nuitee
K
Khamis • family_with_children • ae
8
2025-08-13 • via Nuitee
S
Sabah • family_with_children • qa
10
كانت ممتازه والمكان رائع والموظف مراد زادها جمالا
Pros:

المكان نظيف ومعاملة الموظفين جداً ممتازه خاصه مراد

2025-08-09 • via Nuitee
F
Faisal • couple • sa
7
2025-08-05 • via Nuitee
I
ibraheem • couple • sa
5
تجربة لن تتكرر
Pros:

الموقع فقط

Cons:

الاثاث متهالك
لا يوجد تكييف
مساحة الغرفة ضيقة
لا يتوفر صابون او شامبو

2025-07-13 • via Nuitee
S
Salem • family with young children • sa
9
Superb
2025-06-19 • via Nuitee
S
Sara • young couple • ae
7
Good
2025-06-06 • via Nuitee
A
Ahmed • family with young children • bd
7
Excellent but have scopes to improve further
Pros:

1.Location was excellent
2.Well equipped like oven,refrigerator
3. High speed internet

Cons:

1.The washroom were not equipped with toiletries items like liquid soap,shampoo,shaving kits,hand wash,hand towel,shower gel
2. Room heating system did not worked properly.
3. Did not kept any one time tea/coffee sachet ,sugar etc in the room

2025-04-01 • via Nuitee
A
Abdolhamid • family with young children • ae
8
my stay
Pros:

the location was great it was next to snow and uzungol lake there was free car parking

Cons:

everything was great

2024-12-21 • via Nuitee
T
Taha • young couple • sa
7
Good
2024-12-13 • via Nuitee
M
Mohammed • with friends • sa
10
Exceptional
2024-11-21 • via Nuitee
S
Samia • family with young children • qa
7
Good
Pros:

The location is very close to the lake

Cons:

The service was not good enough

2024-09-04 • via Nuitee
A
Azza • family with young children • ae
1
The place does not worth 1 star even
Pros:

I don’t like any thing

Cons:

The room is not clean ,it’s bathroom the bed sheets and even the furniture, the heater in the room is not working even though the place were are in is very cold and also the clothes dryer inside the room is not working, our room location is nearby the garbage. Very bad experience ever. The room is too smale I have my baby with me he is not comfortable with the place there is no free space for him to walk inside the room

2024-07-07 • via Nuitee
N
Najma • family with young children • ae
1
Bad
Pros:

Location only

Cons:

Everything

2024-07-03 • via Nuitee
M
Mohammed • family with young children • ae
1
The hotel seemed to be very bad and had a foul smell. There were insects everywhere, even in the bathroom. There were wo
Pros:

nothing it was very bad experience .. The hotel seemed to be very bad and had a foul smell. There were insects everywhere, even in the bathroom. There were worms in the ground coming out of the sewers. The services were very bad and the treatment was very, very bad. The place was very dirty and there was rubbish everywhere. I do not advise anyone to stay there.

Cons:

nothing at all…The hotel seemed to be very bad and had a foul smell. There were insects everywhere, even in the bathroom. There were worms in the ground coming out of the sewers. The services were very bad and the treatment was very, very bad. The place was very dirty and there was rubbish everywhere. I do not advise anyone to stay there.

2024-06-23 • via Nuitee
A
Ahmed • group • ae
10
Exceptional
2024-06-18 • via Nuitee
S
Shahin • family with young children • ae
10
The location was perfect, the room size is amazing
Pros:

The hospitality's,the location of the property

2024-01-29 • via Nuitee
H
Hoda • family with young children • kw
8
Very good
Pros:

وايد حلو الفندق انصح فيه

2023-09-01 • via Nuitee