Hotel Santika Bengkulu

Hotels
Santika
8.4 (33 reviews)
Jalan Raya Jati No. 45, Sawah Lebar , Bengkulu , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Property Description

Luxurious Accommodation
Hotel Santika Bengkulu offers air-conditioned rooms with modern amenities like a personal safe, tea/coffee facilities, and a flat-screen TV. The en suite bathrooms are equipped with a bathtub and complimentary toiletries.

Relaxation and Recreation
Guests can unwind at the indoor swimming pool, fitness centre, or spa for a rejuvenating experience. Additionally, the hotel provides massage services, ensuring a tranquil stay.

Convenience at Your Fingertips
With a restaurant serving delicious Indonesian cuisine, free Wi-Fi, and a business centre, Santika Bengkulu caters to all your needs. Plus, its proximity to Fort Marlborough and Pantai Panjang makes it an ideal choice for travelers.

Book now for a delightful stay at Hotel Santika Bengkulu!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 33 reviews
E
Eddy Toretto family_with_children sg
9
2026-01-08 via Nuitee
S
Shelly family_with_children id
8
2025-09-30 via Nuitee
A
arie438130 Business Bandung, West Java, Java
8
Great Hotel in Bengkulu
Pros:

Stayed here for 2 nights for SNA conference. This is probably the 2nd best hotel in Bengkulu. The room was okay, although its a bit old. The breakfast is okay, no issues.

The only issues i have is a wifi. The wifi connection is unstable, and also the soundproof in the room might be improved.

2024-11-02 via Tripadvisor
C
Cyanita family with young children id
10
Affordable, clean, and professional staffs
Pros:

I always chose to spend nights here every time I was in Bengkulu, the room was affordable and clean. The staffs also were helpful and professionally fast response to our request.

Cons:

Nothing. Back then it was hard to find a parking space for car. But now they are expanding the parking lot so there is no problem in finding space for car parking. Well done, Santika Bengkulu.

2024-06-09 via Nuitee
P
Peter solo traveller id
9
Superb
Pros:

Staff were great, really nice buffet breakfast. Great value accom

2024-05-10 via Nuitee
S
Samuel young couple us
10
I really enjoyed my stay at the hotel. It was clean and the people were very nice.
Pros:

Everything!!

Cons:

The bed was ok.

2023-09-14 via Nuitee
M
Muhammad review category business travellers id
8
Very good
2023-06-15 via Nuitee
H
Hallstein
10
Excellent service and very helpful staff
Pros:

The staff of at Hotel Santika Bengkulu really made us feel very welcome. They helped us with anything we needed and made sure we had the beste possible stay at the hotel and in the city of Bengkulu. We will absolutely stay at this hotel again next time we visit Bengkulu. Breakfast had a wide range of food, including both Indonesian style dishes and western type of food.

2023-04-26 via Nuitee
V
Victor solo traveller au
8
Good
Pros:

Customer Service is excellent

Cons:

the air condition unit switch off automatically every 1.5 hours. And then need to open the front door to reset

2023-04-22 via Nuitee
D
Dso young couple id
4
Disappointing stay experience in an ESTABLISHED HOTEL CHAIN in Indonesia
Pros:

Nothing excites us.
We regularly visit and stay in different hotels in Bengkulu
We also regularly use Santika in different cities.
These build our expectations when we booked to have our stay in Santika Bengkulu this first time.

Cons:

Many things can be improved. I have to say: too many things
A. Room
There is no fridge in the room. Linen and towel looks very old, need for replacement. Only bath towel is provided, no hand / face towels. I confirmed to the house keeping and they have none.
B. Services:
1. Check-in
I received two debit notifications from my credit card company. First, immediately upon check in. Second, two hours later. These created concerns. Luckily, the reception called us that they have made double charging, but have cancelled one of them. This explanation is a relief, but still leave a lingering question on how it can happened. I asked for the proof of cancellation and the reception lightly said that it and I CAN COLLECT IT AT THE RECEPTION DESK. Of course, I went down immediately to collect it, before the staff in service change. But, this shows the level of service. In one word: Unprofessional
2. Second key.
We normally ask for two keys so we can move independently. Some hotels provide them as a standard when we check in two people in a room. Some other hotels provide upon request. This hotel DECLINED our request for the second key, even after we insisted.
3. Service
In the second day, we found that our newly replaced towel badly smells when we use it as a face towel. We asked for replacement, but we only get it after a second call. We have waited 30 minutes between the calls.
The same happened when we need an additional coffee sachet supplies. We only get it after the second call. The repeated call and the waiting time is unacceptable.
4. Check-out
Upon check out, I requested the printout of the hotel bill/receipt. The junior receptionist handle our checkout tried to printout unsuccessfully. She asked for the help to her senior colleague. But this senior receptionist said that they don't print the receipt for booking made online. This is OUR FIRST EXPERIENCE. Finally the front office supervisor stepped in and we get our hotel receipt.

2023-03-29 via Nuitee
R
Ruhil review category business travellers my
7
Good
2023-02-19 via Nuitee
V
Verified traveler
6
Pros:

Sepertinya sudah tidak jadi pilihan hotel saya kalo saya ke Bengkulu.... hehehe....
Yuk berbenah yuk....

2022-10-31 via Nuitee
J
JohanKinoshita NONE Jakarta, Java
8
Best Hotel In Bengkulu
Pros:

Located strategically in City center of Bengkulu, the place is great!

The service is awesome with affordable price. The room and toilet are clean!

The breakfast is superb, they offer lots of variety of food!

The have small gym and small swimming pool!!!

2020-01-08 via Tripadvisor
6
698debbyn Family Singapore
8
Transit to Jakarta
Pros:

We stayed in this hotel when transiting to Jakarta from Manna.

The room and linens were clean and comfortable.

It is located near the city center. It took us about 20 minutes to the airport.

The breakfast spread was decent. Overall it was a good stay.

2019-06-15 via Tripadvisor
P
Pengelana_tulen Family Jakarta, Java
10
Exploring bengkulu
Pros:

Nice hotel and friendly staff, the swimming pool is ok, the bedroom is clean and the food is delicious, near from city town, in front of the hotel you can fund indomaret and satay padang best hotel in bengkulu

2019-06-11 via Tripadvisor
R
ramadhanny Family Indonesia
10
One of the best hotel in Bengkulu
Pros:

So far this is the best hotel in Bengkulu. A strategic place in the middle of the city. Comfortable and clean room. We are sahur with very varied and tasty food. Nice place with like as usual in Santika group that served with their heart, a good hospitality. Recommended place you all going to Bengkulu for anything activities.

2019-06-02 via Tripadvisor
R
RuthyTunes Couples Asia
8
Good size room, comfy bed, good location
Pros:

We stayed here two nights. It's a decent, modern hotel with friendly staff and pleasant amenities.

Our room was a good size, with a big comfortable bed. The A/C worked well and was quiet. The bathroom was clean, with a powerful shower and useful accessories.

We had room service the first night as arrived late after a long journey. The food was good and arrived promptly.
The breakfast buffet had a good range of local and western dishes to choose from, including healthier choices. There was also a live cook station for eggs and nasi goreng.

There is a small, but pleasant pool. I was surprised to find just one changing room and open air shower. With several staff walking back and forth through the area I felt a bit uncomfortable about using it, so just got dressed and went up to use the shower in the comfort of my room.

Check out was efficient and we were able to quickly get a taxi for our onward journey.

2019-01-26 via Tripadvisor
D
dickrahar Business Jakarta, Java
8
Good Service and Good Stay in Bengkulu
Pros:

Good place for short stay in Bengkulu with warm and helpful hotel staff, will make you feel at home. Not far from city center, aprox 30 minute drive from airport and 15 minute drive to nearest beach.. recomended place for meeting your client and enjoy a good night rest

2018-09-03 via Tripadvisor
N
NIZWAR-BTJ Business Jambi Province, Sumatra
8
The best 3 star hotel for small town like bengkulu
Pros:

Stayed for 2 nights in this hotel not dissappointed, bengkulu or bencoleen in ancient word is a small town although it a capital city of bengkulu province. Not so many representative hotel in bengkulu moreover 4 or 5 star hotel , so visitors hopefully be ready while visiting bengkulu.
This hotel have swimming pool, gym center, live music (out door every mon-Friday), pick up service, bicycle (rent) and Spa/massage but everything in small scale. Breakfast menu is good but they didnt change every menu everyday. The Staff are warmly and friendly service. THE BEST LAH IN BENGKULU
One morething do not forger visiting the fenomenal historical heritage fort Marlborough , a fort built by england colonizazion , a lof of story here.

2018-09-02 via Tripadvisor
C
C5746LFnura Business
8
Santika Definitly Quiet
Pros:

The tranquility of staying overnight at Santika Hotel Bengkulu brings its own experience about a hotel ... breakfast with a variety of dishes complements our comfort to do whatever our next activities ... good luck ...

2018-07-09 via Tripadvisor