Mercure Poitiers Centre

Hotels
•
Accor
8.8 (111 reviews)
14 Rue Edouard Grimaux, Poitiers, Vienne, 86000 , Poitiers , FR
33-549505060

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Facilities

Lot hours - 24 hours
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great location
Professional service
Cons:
Noise from neighbors
Room layout not as expected

Categories

Cleanliness
8.01
The cleanliness was negatively impacted by noise and room layout issues.
Service
9.48
Professional service with friendly staff.
Location
9.52
Located in the historic part of town with great access to local attractions.
Room Quality
7.47
Room did not match the expected quality based on photos.
Amenities
9
Standard quality for this hotel tier.
Value for Money
8.96
Fair price given the location and amenities.
Food and Beverage
9.01
Standard quality for this hotel tier.
Overall Experience
8.98
Mixed feelings due to room quality but overall a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:28

Property Description

Indulge in Culinary Delights
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service for your convenience, along with a bar/lounge to unwind after a long day.

Recreational Relaxation
Take advantage of bicycles for rent, and complimentary wireless internet access to stay connected while enjoying your stay. The banquet hall is perfect for events, adding to the overall experience.

Central Location with Modern Amenities
With individually decorated guestrooms featuring flat-screen TVs and minibars, Mercure Poitiers Centre offers comfort and style. Additionally, the hotel provides a business center, 24-hour front desk, and conference space for your needs.

Explore Poitiers from the heart of the city at Mercure Poitiers Centre. Book your stay now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

8.8
Based on 111 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
J
John
6
Pros:

Located in the historic part of town.

2025-09-14 • via Nuitee
J
John
10
Beautiful hotel in a perfect location.
Pros:

The building is a former church converted beautifully into a hotel. The hotel is minutes from the lively squares (Place de) full of sidewalk eating and drinking that makes Grand Poitiers (center city) exciting and entertaining. A shopping mall nearby and stores on every street. The Cathedrals were beautiful and quite historic. The train and bus stations are a nine minute walk to the hotel. Would stay at the hotel again when we go back to Poitiers.

2025-09-12 • via Nuitee
V
Valérie
6
Déception
Pros:

J’ai réservé une chambre supérieure qui ne correspondait pas aux photos sur le site (et dans l’ascenseur de l’hôtel) : petit salon avec lavabo sur le séjour et douche sur l’entrée et petite chambre en mezzanine (je me suis cognée deux fois le pied au pied du lit, hematome à l’appui). Pour couronner le tout, à 1h du matin, nos voisins se sont mis à rigoler et on les entendait comme s’ils étaient dans notre chambre (bravo l’isolation phonique!). Refusez les chambres du 4ème et en particulier la 410.

2025-08-23 • via Nuitee
M
Marlies
8
Pros:

Mooi hotel in een oude kerk. Vriendelijke ontvangst.

2025-08-12 • via Nuitee
A
Amandine
10
Idéal
Pros:

Service professionnel
Chambre agréable et propre
Très bonne literie
Emplacement idéal
Parking tap a proximité très intéressant

2025-08-10 • via Nuitee
D
David
10
Would come back for a longer stay!
Pros:

Truly beautiful hotel inside. Great location for a stroke around the town and easy secure paid parking nearby

2025-08-03 • via Nuitee
E
Erik
10
Pros:

Very charming!

2025-07-05 • via Nuitee
S
Sophie
6
Pros:

Un bon séjour avec un accueil sympathique et des conseils précieux dispensés au niveau de la réception. Attention toutefois

2025-06-21 • via Nuitee
J
Jo • partner
10
Pros:

Prima overnachting voor doorreis

2025-05-13 • via Nuitee
T
Thomas
8
Toplage, tolles Frühstück
Pros:

Tolle Lage, Historisches Gebäude.
Sehr tolles Frühstück und sehr freundliches Personal

2025-05-05 • via Nuitee
Y
Yoshiaki
8
Pros:

落ち着いた静かな場所にありながら，レストランもたくさんあり、駅にも歩いて10分、近郊の街に行くにも便利がよく気に入りました。

2025-05-04 • via Nuitee
H
herve
8
Pros:

Sejour dans un cadre historique et pittoresque.
Petit déjeuner de bonne qualité et varié.
Bonne restauration malgre un service un peu long .
Personnel sympathique
Aucun accessoire dans salle de bains ( coton ..)d une chambre supérieure d un hôtel 4 *??

2025-04-13 • via Nuitee
A
Antoine
2
Horrible
Pros:

Horrible, chambre située en dessous du restaurant un vacarme pas possible entre 22h et 23h45 ….? Impossible de dormir….pas de possibilité de changer de chambre…. Extrêmement déçu… je ne reviendrai pas

2025-03-06 • via Nuitee
K
Kenji • family
8
Pros:

床の音が気になりましたが他は快適です。冷蔵庫あり、バスタブあり、快適です。

2025-01-07 • via Nuitee
L
Laurent
6
Séjour vacances
Pros:

Une nuit sur place
Le petit déjeuner est très décevant et le personnel très désagréable

2025-01-02 • via Nuitee
O
Olivier • partner
10
Pros:

Au cœur de Poitiers, un mélange parfait de l’histoire et du moderne.

2025-01-01 • via Nuitee
E
ELISA
10
Pros:

J'ai passé un très bon séjour. Le personnel est charmant.

La seule reproche que j'ai à dire c'est que j'ai eu un PV et il y avait un panneau qui indiquait: Qu'on pouvait se garer pour 10 minutes. Le temps que j'ai déchargé et revenir à ma voiture j'ai eu le plaisir d'avoir un PV.

2024-12-13 • via Nuitee
R
Robert • family
10
Pros:

Great stay in perfect location

2024-08-22 • via Nuitee
W
Warren • family
8
Pros:

Modern Converted Gothic style building, friendly atmosphere and clean.

2024-08-19 • via Nuitee
R
Ricky
8
Nice hotel but no soundproofing and poor breakfast
Pros:

Really nice, unique building with lots of unusual features. Customer service was excellent, particularly on reception and in the restaurant (Les Archives). The only disappointments in the room were the shower (handheld and had a tendency to rotate to face the wall) and the lack of sound-proofing. The people above (or maybe the cleaner) sounded like a herd of rhino trampling around. I wouldn't recommend breakfast. €20 is excessive considering the quality. Even at 9am, long before breakfast service ended, there was only ever enough scrambled eggs, bacon and sausages to serve four people - so once those four people had helped themselves, it was another 10-15 minutes for them to be replenished. This was despite there being upwards of 30 people dining. The crêpes were cold and kept under a cloche.

2024-08-13 • via Nuitee