By The Night

Hotels
8.2 (695 reviews)
3346 Parkway , Pigeon Forge , US
+1 (800) 705-6346
[email protected]

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Free
Children allowed

Facilities

Free WiFi
Air conditioning
Heating
Hot tub/Jacuzzi
Non-smoking throughout

Review Highlights

Pros:
Great location / walking distance to strip and restaurants
Very comfortable beds
Good value for money
Helpful and quick staff response
In-room jacuzzi / large rooms
Quiet for many guests
Cons:
Serious cleanliness issues reported in at least one room
Poor parking
Outdated or run-down furniture in places
Noise from restaurant below and occasional AC rattling
No room service / booking ad discrepancies for some guests

Categories

Cleanliness
5
Mixed reports: several guests called the room clean, but at least one detailed report described heavily soiled chairs, stained lampshade and general filth with a poor front-desk response — significant cleanliness concerns for some stays.
Service
9.2
Generally praised: staff described as kind, well-informed and responsive (quick response to an AC problem); manager offered acceptable compromise for a booking issue. One report of front-desk dismissing a cleanliness complaint, but overall service rated strong.
Location
9.5
Consistently praised: excellent proximity to the main strip, walking distance to stores and restaurants and centrally located for Pigeon Forge/Gatlinburg activities.
Room Quality
8.6
Mostly positive: multiple mentions of very comfortable beds, large rooms and in-room jacuzzi; some notes about older, run-down furniture and occasional broken items or AC rattling — decent rooms with signs of aging.
Amenities
8
Mixed: in-room features like a jacuzzi were valued, and rooms were often described as comfortable; exterior amenities/parking were criticized (poor parking) and restaurant noise was noted.
Value for Money
9
Frequently highlighted as good value: several guests said it was a great value for the price and a budget-friendly, worthwhile option for the location.
Food and Beverage
7.5
Limited commentary: no strong praise for food; a restaurant below caused noise issues for some guests. Assigning a slightly below-average score given lack of positive mentions and the noise impact.
Overall Experience
8.8
Overall positive for many guests (repeat stays, quiet, comfortable beds, good staff and value) but tempered by occasional serious cleanliness issues, parking problems and some outdated rooms — generally good experience for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Pigeon Forge Motel Suites: right on the downtown Parkway in Pigeon Forge beside the Bear Camp main office, these rooms offer convenience and affordability. Nearby attractions are steps away, and the suites are central to Gatlinburg, Sevierville and Townsend, about 3 miles from Dollywood and close to the Great Smoky Mountains National Park.

Important information:

Please note that rooms are located on an upper floor and are only accessible by stairs. There is no elevator at the property.

Please be advised that housekeeping services are not offered for all reservations. Please contact the property directly for additional information.

Upon booking, the property will contact guests with a rental agreement to complete by time of arrival. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Cots are not available.

  • Age restriction

    Guests must be at least 21 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    Non-smoking throughout.

Location

Guest Reviews

8.2
Based on 695 reviews
Cleanliness: 5
Service: 9.2
Location: 9.5
Room Quality: 8.6
Amenities: 8
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 8.8
C
Cherie • family_with_children • us
10
2026-10-28 • via Nuitee
M
Maharna • family_with_children • us
9
Budget Place at Pigeon Forge
Pros:

It's a great location and value for money place. The room was clean and comfortable!

Cons:

They don't do room service.

2026-10-22 • via Nuitee
G
George • couple • us
10
Love to stay in the same room again!
Pros:

It was quaint and close to everything!

Cons:

Directions to the room where we stayed could have been better marked.

2026-10-17 • via Nuitee
D
david • couple • us
5
2026-10-17 • via Nuitee
E
Estes • couple • us
10
Comfortable bed
Pros:

The bed was amazing. The room was large. There was a jacuzzi bathtub in the room. The room is right on the strip. If you want to sleep comfortably then this is the room for you.

Cons:

The property was a little older. The sound from the restaurant below was a little loud. The furniture in the room was run down and older. But it worked and nothing was falling apart. The room could use some upgrades.

2026-10-14 • via Nuitee
C
Crystal • family_with_children • us
2
Pros:

Location only.

Cons:

The location in proximity to the main strip was great but the place was nasty. There were 2 chairs and a long ottoman like thing that sat at the end of the bed that had all been visibly soiled multiple, multiple times (by God knows what) but it was definitely fluids of some sort. They all looked like they had never been cleaned and were some of the few places to set things in the room if you didn’t want them in the floor or scratching the small table. It was outdated and probably the same mattresses that were put there 40 years ago. Outdated can be tolerated if at least it’s clean but it was just NASTY. I let the front desk know and showed pics but it wasn’t a real concern to them. Even the lamp shade was soiled with something. See pics.

2026-10-13 • via Nuitee
K
Kaylin • solo_traveller • us
10
Loved the smokey Mountains
Pros:

I loved the feel in the atmosphere 😍 the staff was very well informed about my stay.

Cons:

The parking

2026-10-12 • via Nuitee
P
Profitt • solo_traveller • us
9
2026-10-11 • via Nuitee
C
Corey • solo_traveller • us
10
Pros:

It was a very clean and nice room ! staff was very kind . I couldn't ask for anything more . For the price you really can't beat it

2026-10-07 • via Nuitee
H
Hicks • solo_traveller • us
7
2026-09-07 • via Nuitee
S
Segler • solo_traveller • us
8
2026-09-07 • via Nuitee
H
Heather • solo_traveller • us
10
2026-09-07 • via Nuitee
H
Hicks • solo_traveller • us
9
2026-09-07 • via Nuitee
H
Hicks • solo_traveller • us
7
2026-09-07 • via Nuitee
C
Cindy • couple • us
7
2026-08-30 • via Nuitee
M
Mary • couple • us
10
Second time we’ve stayed there it was amazing every time we’ll be back
Pros:

Every thing was perfect

Cons:

Nothing

2026-08-18 • via Nuitee
S
Shannon • solo_traveller • us
10
Pros:

The most comfortable bed I've slept on, walking distance to stores and restaurants. Great place to stay.

2026-08-14 • via Nuitee
D
Dustin • extended_group • us
7
2026-08-13 • via Nuitee
B
Branham • couple • us
8
2026-08-09 • via Nuitee
R
Richard • family_with_children • us
8
If you just need a place to crash/sleep during your Pigeon Forge/Gatlinburg adventure, stay here!
Pros:

Great location. Quiet.

Cons:

The Booking Ad was incorrect but the hotel manager offered an acceptable compromise.

2026-08-04 • via Nuitee