21c Museum Hotel Cincinnati

Hotels
21c Museum Hotels
9.2 (787 reviews)
609 Walnut Street , Cincinnati , us

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable beds
Cons:
Cleanliness issues
Overpriced for amenities
Lack of late-night snacks

Categories

Cleanliness
8.46
The fridge was very dirty as if it has not been used in a year. The lobby area had a bad odor.
Service
9.93
Staff were friendly and responsive to issues despite challenges.
Location
10
Great location for theater and downtown activities.
Room Quality
8.97
Rooms were comfortable but some had no heat and issues with appliances.
Amenities
8.92
Good fitness center and restaurant, but some items like the fridge were not well-maintained.
Value for Money
8.45
Some felt the hotel was overpriced given the amenities available.
Food and Beverage
8.91
Restaurant food did not suit everyone's taste but there were good options.
Overall Experience
9.96
Overall a good stay, but some issues need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:05

Property Description

Contemporary Art Gallery and Rooftop Bar
Experience a blend of art and luxury at this Cincinnati hotel featuring a contemporary art gallery and a trendy rooftop bar. Immerse yourself in creativity just steps away from the Aronoff Center for the Arts.

Modern Rooms and Amenities
Indulge in stylish guest rooms equipped with flat-screen TVs, coffee machines, and modern furnishings. Enjoy the convenience of free Wi-Fi, nightly turn down service, and complimentary toiletries in the en suite bathrooms.

Culinary Delights and Nearby Attractions
Savor modern cuisine sourced from local farms at the on-site restaurant and bar. Explore nearby attractions such as the Taft Museum of Art, Sawyer Point Park, and Fountain Square, all just a short distance from the hotel.

Ready to elevate your stay in Cincinnati? Book now for an unforgettable experience at 21c Museum Hotel Cincinnati.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note guests must be 21 years of age or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 39 per day.

Location

Guest Reviews

9.2
Based on 787 reviews
Cleanliness: 8.46
Service: 9.93
Location: 10
Room Quality: 8.97
Amenities: 8.92
Value for Money: 8.45
Food and Beverage: 8.91
Overall Experience: 9.96
S
Sinclair family_with_children us
8
Pros:

Its a beautiful hotel. And surrounded by so many things

Cons:

I would have liked a small refrigerator

2026-03-28 via Nuitee
J
Janet couple us
4
Definitely not worth the prize our window shades were broke. There is no refrigerator. There is no phone. You have to w
Pros:

Shampoo and conditioner

Cons:

A lot of!
It seems to me every time I book with Booking.com we get put in the most crappy room I mean, I don’t know what the relationship is between hotels andbooking.com but I just feel like the customer is definitely getting the short end of the stick

2026-03-20 via Nuitee
I
Ina couple us
10
2026-03-17 via Nuitee
J
Justine family_with_children us
2
I will not be returning.
Pros:

The location was nice within walking distance to the Taft theater

Cons:

Was accused and charged for a broken painting that we did not brake. I was a picture on the wall I guess there was debris behind the chair the was under picture. We didn’t move the chair as we were only in the room for 15 minutes when we arrived and then when we got back we looked at the art then went to sleep.

2026-03-09 via Nuitee
C
Cynthia couple us
9
2026-03-08 via Nuitee
C
Camile couple ie
7
Decent stay, could easily be better value
Pros:

The art installations.

Cons:

Coffee mug had red lipstick on it (not clean) room wasn’t cleaned between the two nights, the window gave on a wall. The desk staff was polite but not particularly friendly or avenant.

2026-03-02 via Nuitee
D
Derryn couple ca
10
Beautiful location and friendly people.
Pros:

Very cool and full of art.

Cons:

Nothing.

2026-02-26 via Nuitee
M
Maurice couple us
10
2026-02-12 via Nuitee
J
Jennifer couple us
5
21C Cincinnati is in a prime location, the staff was wonderful, the price was ok since we get to see free art , however
Pros:

This property was in an excellent location for why we were in Cincinnati.

Cons:

The smell in the elevator, hallways and downstairs was putrid. Made us feel sick
Once we made it to our room we were fine. The rooms are outdated with bad pillows

2026-01-22 via Nuitee
A
Alice family_with_children us
7
Nice people, great service, but one very cold room.
Pros:

I love the tiles! The service was great. Brad for the win! We had no heat and the phone wouldn’t call the front desk, but he was amazing!

Cons:

No heat in one of rooms! We slept in our coats. Just glad it wasn’t the room my 85 year old mom was in.

2026-01-21 via Nuitee
H
Hilary couple us
10
2026-01-20 via Nuitee
J
Jess couple us
5
Pros:

The location

Cons:

Room did not have body wash in the shower. It was completely empty. I doordashed food and they never called to tell me it was there.

2026-01-19 via Nuitee
L
Logan couple us
10
2026-01-19 via Nuitee
J
Jerry couple us
8
A nice weekend visit to Cincinatti.
Pros:

The art through out the hotel was a very nice addition to our stay. The staff were polite, friendly and very helpful It's also enjoyable to see where the penguin is hiding each day.

2026-01-19 via Nuitee
T
thomas couple us
10
very good
2026-01-15 via Nuitee
P
Paul family_with_children us
8
2026-01-15 via Nuitee
S
Sarah family_with_children us
10
Great Stay!
Pros:

Staff was friendly, the location to the Aronoff Center was amazing, and the room was great!

Cons:

No complaints!

2026-01-04 via Nuitee
L
Logan couple us
8
2026-01-03 via Nuitee
S
Susie family_with_children us
10
2025-12-30 via Nuitee
D
Daniel couple us
7
2025-12-24 via Nuitee