Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Safety deposit box
Tour desk
Massage services
Concierge service
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good check-in experience
Nice views
Clean common areas
Cons:
Ongoing construction
Noise disturbances
Dust everywhere
Issue with room amenities
Food quality complaints

Categories

Cleanliness
8.44
Reviews mention dust and issues due to construction, affecting the cleanliness.
Service
9.91
Staff were accommodating and friendly, providing a good service experience.
Location
9.95
The hotel is in a beautiful location right on the water, close to attractions.
Room Quality
7.9
Many complaints about room conditions, including no windows and noise issues.
Amenities
8.93
General amenities, although impacted by renovation, seemed adequate.
Value for Money
8.39
Concerns about high prices for food and disappointing value for upgrade offers.
Food and Beverage
7.94
Food quality was found to be stale, and prices were significantly higher than outside.
Overall Experience
8.91
Overall experience was marred by construction, leading to early departure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:19

Property Description

Beachfront Luxury at Quinta Maria Cortez

Elegant Suites with Ocean Views: Step into classic Mexican elegance with antique furniture and balconies overlooking the ocean. Enjoy modern amenities like free Wi-Fi, coffee makers, and kitchen facilities in most suites.

Gourmet Dining and Excursions: Indulge in complimentary breakfast at the palapa-covered dining area or La Playita beach restaurant. Let us organize exciting excursions from fishing trips to jungle tours, ensuring an unforgettable stay.

Convenience and Comfort: With an outdoor pool, lush gardens, and helpful staff to assist with transfers and parking, Quinta Maria Cortez offers a seamless blend of convenience and comfort. Book now for a truly relaxing getaway.

Important information:

Renovation work of the Hotel will be carried out from 2025-06-01 until 2026-01-30. This work will only be conducted during business hours on weekdays: 8:00 am-6:00 PM Monday - Friday. 8:00-1:00 PM on Saturday. Every effort will be made to minimize noise and disturbance.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 139 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
K
Kamran • couple • us
10
4 days in paradise!
Pros:

Everything was exceptional! The management, represented by Grant, went above and beyond expectations to make this trip one of our most memorable to Puerto Vallarta. Thank-you and we hope to see you soon.

Cons:

N/A

2026-03-23 • via Nuitee
C
Carolina • couple • mx
10
Como sugerencia de mejora, consideraría ampliar un poco más la variedad del menú de alimentos, para ofrecer más opciones
Pros:

Tuve una experiencia sumamente agradable durante mi estancia en el hotel. Todo el personal fue excepcionalmente amable y atento en todo momento, lo que hizo que nos sintiéramos muy bien recibidas. Como un detalle adicional, nos otorgaron un upgrade a una habitación más amplia y con una hermosa vista al mar, lo cual superó nuestras expectativas. Sin duda, es un lugar que recomiendo ampliamente por su excelente servicio y hospitalidad. 10/10

Cons:

En general, mi experiencia fue excelente y no tengo comentarios negativos. Todo estuvo muy bien cuidado y el servicio fue impecable

2026-03-17 • via Nuitee
J
Julio Cesar • couple • mx
10
2026-03-16 • via Nuitee
R
Renato Jr • solo_traveller • ca
10
Excellent and Historic hotel to stay
Pros:

Beach front / classic and modern room

Cons:

None

2026-03-15 • via Nuitee
M
Marta • family_with_children • us
6
Moisture stained walls in the room.
Pros:

Location, views

Cons:

This hotel has serious moisture problems and requires a major renovation. A hotel employee told us that the occupancy is only about 30%, so this would actually be a good time for the owner to take care of these issues. The foundations and walls absorb water from the outside, which caused the plaster on the wall next to our bed to crumble and fall off.
It seemed that the staff tried to hide the cracked wall from us. The pillows were arranged in such a way that only after lifting them could you see what was actually behind your head while sleeping. Overall, the room had many unfinished details and damages. It looked as if someone had vandalized the room the previous night and the hotel had only partially covered it up with some paint.
I am sure that the person preparing the bed saw the condition of the walls. As a hotel guest, I should not be given a room with damp and damaged walls.
During check-in, the receptionist entered the room before us and claimed that on the first day she did not notice that the walls were cracked or that there were water stains behind the pillows. Her attitude was also very arrogant and unhelpful when we tried to discuss the issue. Perhaps she simply did not check the room carefully. When I asked about an upgrade at check-in, we were refused and told that we would have to pay an additional $200. Later, however, a hotel employee told us that the hotel was only about 30% occupied. Could we really not have been given a room in better condition?
The road leading to the hotel from the main street is uneven and rocky. There is no sidewalk, and you have to drag your suitcases over large stones.
There is no staff at the hotel after 10 p.m. During breakfast there is only one person serving guests, which results in long waiting times to be attended. The breakfasts themselves are prepared using very low-quality ingredients, which was disappointing and far below the standard one would expect.
The hotel has enormous potential due to the beautiful views

2026-03-13 • via Nuitee
T
Tracy • couple • ca
10
Amazing stop during our travels! Highly recommend!
Pros:

We had a beautiful and cozy stay. The staff at this hotel go above and beyond to accommodate their guests. Our room was stunning with amazing views of the ocean and so much space. The food in the restaurant was amazing! Definitely go for a meal or two.

2026-03-10 • via Nuitee
B
Ball • couple • ca
8
Romantic restful even for the near 80/70 couple!
Pros:

Firstly , Lupita was our initial guest services contact, and we would say, she was less than welcoming. She in the presence of other travellers made us shrink for using Booking.com. She refused to change our room without an extra 100$ US fee.
Lupita was unwilling to help us or move us from a very dark inside room off the main dining level.
We dropped our bags, even though the room was cleaned, we had to leave the resort bye taxi, (ages 78, 69), and return at 3 pm for check in.
When we returned, Grant was on duty, He actually came out to curb and helped us in. We asked if hotel was to capacity and if not could we locate to where we’d get an easier access to the ocean below.
He moved us to a “similar size” room 2 flights below dining area 2 flights closer to the sea. It was brighter. Grant then helped us with our bags as well Jerry I think.
The room appeared so much brighter due to the outer location!
Some staff are better suited to the small details!
Then Grant actually found and returned my Yeti and my phone charge, from the office check in area!
Made our night, !!!

Cons:

Lupita, unwavering as we did not book direct.
Us seniors didn’t realize the whole ‘guests of a lesser god’ syndrome but are acutely aware now!

2026-03-04 • via Nuitee
T
Tyler • couple • us
10
Great experience, great customer service, extremely beautiful rooms
Pros:

The food was great. The staff at Quinta Maria Cortez was extremely hospitable, kind, and generous. My fiance and I stayed there when the cartel decided to burn some buses and cars. The staff kept us fed, and went above and beyond making us feel safe and valued.

This is the safest, most beautiful hotel. We had ocean views and a private beach out side that is a 10 minute walk from Zona Romantica. After speaking with locals, families that vacation often, and others, they assured us that the cartel attack in Jalisco has never really happened so everyone adapted very well and it was still an amazing experience. We HIGHLY reccomend this stay to anyone and everyone.

We loved it.

Cons:

I would've liked more options when it came to authentic Mexican food! All the food we had was amazing and you are surrounded by good food but if you plan to stay at the hotel it is more accustomed to travelers which isnt necessarily a bad thing!

2026-03-02 • via Nuitee
K
Kitty • solo_traveller • ca
10
2026-02-26 • via Nuitee
C
Chantelle • couple • ca
7
2026-02-24 • via Nuitee
W
William • extended_group • us
6
This used to be a wonderful place
Pros:

Wonderful location. Large rooms

Cons:

Small, bad breakfast that costs $20. Chilaquiles were only fried tortillas and sauce. Adding two eggs was an additional $8. Wait staffwas surly. Our internet kept breaking

2026-02-13 • via Nuitee
D
Debra • couple • us
9
Delightful. Amazing view.
Pros:

Loved our open air penthouse.

Cons:

Unique property. Owner warned us ahead of time about the stairs. He offered us a room that limited the steps. Was worth it.

2026-01-28 • via Nuitee
P
Parth • couple • us
10
Pros:

Great location! Stayed in the king deluxe suite and the beach was right in front with a great view from the balcony. The food at the hotels was really good and so was the staff.

Cons:

Dental kit was not available

2026-01-27 • via Nuitee
A
Amy • family_with_children • us
6
Pros:

Breakfast options were lovely and the staff working in the restaurants and cleaning were wonderful!

Cons:

Overall, our stay was lovely. As many others have mentioned the construction starting around 8:30-9 each morning and ending around 6pm was not at all what we were expecting and nothing was mentioned to us. We were hoping for a relaxing... listening to the ocean waves... end to our trip and unfortunately the construction did not allow that. We also never received any welcome margaritas or a full tour. We explored and figured it out, but there were many people that came after us that we saw getting walked around the entire property.

2026-01-20 • via Nuitee
S
Salma Viviana • family_with_children • mx
7
Pros:

Me gustó mucho la ubicación que tiene el hotel, frente a playas muy lindas para una experiencia relajante, la atención del personal, muy amables, buena limpieza del lugar y facil movilidad por medio de uber, los tiempos de espera y costos accesibles.

Cons:

Desafortunadamente durante mi estancia el hotel estuvo en remodelación, la habitación con demasiada humedad, el olor a humedad era molesto, mala conexión de wi-fi y perdida de señal constante.
El hotel indica que son muchas escaleras y si, a tener en cuenta que son demasiadas escaleras para bajar a playa, para subir al comedor, para subir al área de alberca, etc.
No apto para personas con poca movilidad, la tienda más cercana involucra una subida un poco empinada.
Sería bueno que el hotel contará con alguna máquina expendedora de alimentos dentro del hotel para poder adquirir un snack durante la noche.

2026-01-19 • via Nuitee
C
Cheyenne • couple • us
10
The location, staff, and beauty of the property exceeded my expectations!
Pros:

The property and room (Alejandro) was absolutely breathtaking! As a world traveler, this is one of the most unique, beautiful hotels I have ever stayed in. The staff was friendly, warm, and accommodating. The food was superb. We enjoyed swimming and having breakfast right on the beach. Highly recommend this hotel to solo travelers, couples, and groups of friends for a relaxing, one of a kind experience. Would return again!

2026-01-15 • via Nuitee
M
Maria Fernanda • couple • nl
3
Not recommendable!
Pros:

The view was nice.

Cons:

We were completely deceived by this hotel. It doesn’t look at all like the pictures, since they are completely photoshopped. It has tons of stairs and everything seems very small and uncomfortable. Besides, the hotel was in reparation during our stay so filled with workers, very disturbing noise and dirt everywhere. The staff didn’t even say good morning to us and we had to leave the entire day to avoid being there. Also the locations is pretty far from nice beaches. The beach there is awful. Also, the room didn’t seem very clean, there was filth accumulated for years, specially in the bathroom. We also had pieces broken of the facilities.

2026-01-12 • via Nuitee
V
Victoria • couple • us
10
2026-01-11 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Great beachfront location, amazing staff and lots of personality

2026-01-10 • via Nuitee
S
Shook • couple • us
8
2026-01-05 • via Nuitee