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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Public Bath
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Golfing on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Garage
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Hotel Pullman Santiago Vitacura offers a range of luxurious amenities including an outdoor pool, fitness centre, and a restaurant serving Mediterranean cuisine. Guests can enjoy a buffet-style breakfast daily and unwind by the pools or stay active in the gym.
Comfortable Rooms
The rooms at Hotel Pullman Santiago Vitacura are designed for comfort, featuring carpeted flooring, heating, and private bathrooms with toiletries. Each room is equipped with free Wi-Fi and a flat-screen TV, ensuring a relaxing stay for all guests.
Convenient Location
Conveniently located near Tobalaba Metro Station and various attractions such as Parque Arauco Shopping Mall and Los Leones Golf Club, Hotel Pullman Santiago Vitacura provides easy access to both leisure and business destinations. Book your stay now and experience the best of Santiago.
Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for US$60 per person per night when using an existing bed.
People no matter the age stay for US$60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Que me quede con mi hija menor.
El desayuno: variado y bueno.
Que no pudimos ver a ninguno de los jugadores del chile open que se hospedaban ahí.
Beds
El desayuno estuvo bueno, pero sugeriría agregar más cosas dulces
Location
The fact that I got charge more than what it was, they pick a guarantee extra and I have not seen the money back in my account.
Los desayunos
Atención de algunas personas en los almuerzos y cenas poco atentos y precios excesivo para calidad de las cenas.
Personal muy profesional
Bar y comedor cierra muy temprano
Gostei de quase tudo
Apenas não gostei do fato que o funcionário se confundiu, mandou uma pessoa entrar na minha estadia e ficou insistindo que eu tinha que sair e depois ele viu que estava errado.
Habitaciones renovadas baño muy cómodo ,linda vista
La TV no es SMART. A esta altura deberían tener para poder conectar Netflix, YouTube
Es un hotel que nos queda bien por su ubicación y su precio.
Buena atención
Impecable todo perfecto
El personal muy amable y el desayuno súper completo. La ubicación muy cómoda.
La decoración me pareció bastante fría salvo el cuarto que está ok. Pero es una apreciación personal.
El último día llegué a descansar al hotel cerca de las 16h y el cuarto no estaba hecho.
la comida de restaurante
Baño pequeño
El desayuno
La
Piscina
Muy mala experiencia. Reservé este hotel porque aceptaban mascotas, pero recién el mismo día se me informó que era obligatorio presentar el carnet de vacunación para el check-in. Esta condición no fue comunicada de forma clara ni visible en Booking ni en las comunicaciones previas, especialmente considerando lo estrictamente que la aplican, lo que me dejó sin posibilidad de cancelar a tiempo.
El resultado fue que no pude hospedarme ni usar ningún servicio, y tuve que buscar alojamiento de urgencia esa misma noche. A pesar de esto, el hotel no ofreció ningún tipo de reembolso ni solución alternativa, lo que demuestra una falta total de flexibilidad frente a un problema generado por su propia falta de claridad. Se me cobró igual la estadía.
Entiendo las normas sanitarias, pero ocultar o no enfatizar adecuadamente requisitos clave y luego aplicarlos sin margen es una muy mala práctica.
No lo recomendaría, especialmente si viajan con mascotas.
Great food great people
Nothing it was a great time
desayuno, habitaciones, atención.
no contar con una asignación de estacionamiento
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