Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited dining options

Categories

Cleanliness
8.4
Several comments indicate the pool area and cleanliness issues.
Service
9.76
Consistently praised for friendly staff and good attention.
Location
9.6
Location is frequently highlighted as very good.
Room Quality
8.75
Rooms described as comfortable, but some issues with size and amenities.
Amenities
8.08
Some amenities like the pool and restaurant options received mixed feedback.
Value for Money
9.04
General sentiment around value is decent but could improve.
Food and Beverage
8.09
Limited menu options and concerns about quality detracted from positive dining experiences.
Overall Experience
9.47
General satisfaction with the stay, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Amenities

Hotel Pullman Santiago Vitacura offers a range of luxurious amenities including an outdoor pool, fitness centre, and a restaurant serving Mediterranean cuisine. Guests can enjoy a buffet-style breakfast daily and unwind by the pools or stay active in the gym.

Comfortable Rooms

The rooms at Hotel Pullman Santiago Vitacura are designed for comfort, featuring carpeted flooring, heating, and private bathrooms with toiletries. Each room is equipped with free Wi-Fi and a flat-screen TV, ensuring a relaxing stay for all guests.

Convenient Location

Conveniently located near Tobalaba Metro Station and various attractions such as Parque Arauco Shopping Mall and Los Leones Golf Club, Hotel Pullman Santiago Vitacura provides easy access to both leisure and business destinations. Book your stay now and experience the best of Santiago.

Important information:

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.9
Based on 2480 reviews
Cleanliness: 8.4
Service: 9.76
Location: 9.6
Room Quality: 8.75
Amenities: 8.08
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.47
I
Ignacio • couple • cl
9
2026-10-31 • via Nuitee
C
Carlos • extended_group • uy
9
Pros:

El trato del personal excelente.
El desayuno muy bueno.
Las habitaciones amplias y tranquilas

2026-10-31 • via Nuitee
I
Ignacio • couple • cl
10
2026-10-31 • via Nuitee
M
Maite • solo_traveller • es
8
2026-10-31 • via Nuitee
B
Barbara • extended_group • us
10
Great deal
Pros:

Alexandra took extra time and care to help us.

Cons:

Na

2026-10-26 • via Nuitee
P
Piergiorgio Cittadini • family_with_children • it
10
Pros:

Very nice hotel in nice neighborhood...i will be.back for sure when in Santiago

2026-10-26 • via Nuitee
C
Caro • couple • ar
3
Mediocre
Pros:

La ubicación

Cons:

Las habitaciones no tenían smart tv! Antiguas las teles, las camas vencidas. Los colchones se hundian ya toca cambiar

2026-10-26 • via Nuitee
F
Freddy • family_with_children • cl
10
2026-10-22 • via Nuitee
M
María Carolina • family_with_children • uy
9
2026-10-22 • via Nuitee
D
Diego • couple • cl
10
2026-10-22 • via Nuitee
T
tamar • couple • il
9
2026-10-17 • via Nuitee
R
Roque • couple • uy
8
Muy recomendable
Pros:

Las comodidades y el desayuno !! Y la resolución de un problema de mala información al llegar

Cons:

Fuimos mal informados al llegar !! La explicación fue que la persona que nos atendió se equivocó por ser novato !! Pero fue solucionado satisfactoriamente

2026-10-17 • via Nuitee
L
Luis • family_with_children • uy
9
2026-10-16 • via Nuitee
S
Sumaya Rita • couple • br
9
Estadia excelente!
Pros:

Da localização, e do pronto atendimento das pessoas da recepcão!

2026-10-13 • via Nuitee
S
SAENZ • couple • cl
7
Se deberían cambiar el nombre a Motel pullman
Pros:

Nada, muy corriente.

Cons:

Personal poco empatico, checkout demasiado lento, no dieron el ticket de estacionamiento y me tuve que devolver…

2026-10-13 • via Nuitee
K
karen • solo_traveller • cl
10
Muy comoda
Pros:

Para mi el desayuno fue una experiencia muy rica, mucha variedad bien presentados,de excelente calidad

2026-10-13 • via Nuitee
J
JOSE • solo_traveller • cl
10
2026-10-13 • via Nuitee
F
feraud • solo_traveller • ar
10
excelente ubicación y muy cómodo
Pros:

la ubicación, el desayuno, la amabilidad de su personal

Cons:

que no repusieran amenities

2026-10-13 • via Nuitee
A
Alejandra • extended_group • cl
10
Pros:

Todo

2026-10-12 • via Nuitee
J
Jhony • solo_traveller • pe
10
Muy bueno
Pros:

Limpio y oredenado

Cons:

No pude ver que el alojamiento era sin desayuno incluido

2026-10-11 • via Nuitee