Ly New York Hotel

Hotels
8.3 (1330 reviews)
15-61 127th St , College Point , us

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Good amenities
Cons:
Poor cleaning service
Noise issues
Room complaints

Categories

Cleanliness
7.69
Several mentions of dirtiness and poor cleaning protocols; specific complaints about lack of room cleaning during stay.
Service
8.66
Positive feedback about staff being helpful, especially accommodating early check-in.
Location
8.2
Close to airport and shops; some issues with noise pollution and signage.
Room Quality
8.15
Generally clean and comfortable, although there were issues with wrong room type and small sizes.
Amenities
8.68
Presence of nice amenities like coffee and lounge; some positive mentions on specially included items.
Value for Money
8.64
Considered a good deal for the price considering facilities offered.
Food and Beverage
7.69
Limited mention of breakfast; complaints about lack of food options.
Overall Experience
8.66
Majority positive sentiments regarding the stay; mentions of return visits and strong staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:05

Property Description

Modern Accommodations
Enjoy air-conditioned rooms with flat-screen TVs, coffee machines, and free WiFi for your comfort and convenience.

Convenient Facilities
Benefit from room service, luggage storage, and an ATM on-site for a hassle-free stay.

Multilingual Staff
Our friendly team speaks Bengali, English, Spanish, and Hindi to assist you anytime at the 24-hour front desk.

To experience all these amenities, book your stay at Ly New York Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.3
Based on 1330 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
N
Nadege • solo_traveller • us
10
2026-03-27 • via Nuitee
N
Nadege • solo_traveller • us
10
2026-03-27 • via Nuitee
J
Jonnathan • couple • us
10
2026-03-26 • via Nuitee
P
Paden-Uebinger • solo_traveller • us
10
2026-03-26 • via Nuitee
W
Wai Man • couple • us
9
2026-03-25 • via Nuitee
U
Uddin • couple • us
7
2026-03-24 • via Nuitee
A
Adrianna • couple • us
10
2026-03-24 • via Nuitee
A
Adrianna • solo_traveller • us
10
2026-03-24 • via Nuitee
J
Jeniqua • extended_group • us
6
2026-03-23 • via Nuitee
J
JOYCE • couple • us
1
2026-03-23 • via Nuitee
M
Marcela alejandra • couple • es
9
Pros:

El hotel super moderno. Las camas muy confortables y esta cercano al aeropuerto.

Cons:

Que no se servía desayuno y no había mucho cerca.

2026-03-22 • via Nuitee
J
Jennifer • couple • us
8
Great value. Great last minute booking. Would stay there again. Easy access to LGA.
Pros:

Nice rooms. Really good value. My only issue was hair in one of the beds on the sheets. Everything else was fantastic.

2026-03-18 • via Nuitee
A
akenzua • solo_traveller • us
6
2026-03-16 • via Nuitee
J
Jasmine • solo_traveller • us
10
2026-03-15 • via Nuitee
S
Seth • couple • us
5
If you’re on a budget, give it a try
Pros:

Location isn’t bad. Industrial area. Pretty quiet, not bad area. Fairly close to stores, coffee, etc. parking wasn’t too bad.

Cons:

Could have been cleaner. Floors definitely don’t get washed often. Had to wear socks or slippers because it was gross to feel sticky and dirty. Noticed some trash left behind on floor, a lot of dust on surfaces that were overlooked. Also, upon checking in k was asked how I would be paying. I already paid via booking.com. Then it was “oh you just paid the deposit” and when I said no, I paid full amount let me pull up my receipt, quickly the front desk person said “oh, oh yeah you’re all set.” I ensured ahead of time to notify of service dog. She glared at my partner and dog and asked where they were going. When we got on elevator with some of our stuff, it smelled so bad we almost gagged. I worried our room was going to be just as bad. We came back down to grab more stuff and the front desk person told me guests were complaining about our dog and said “he made the elevator smell bad. You need to bathe him.” I told her I was offended and that the smell certainly didn’t come from us. Other staff were going wild with spray cans to mask the putrid smell. I asked her why hotels in NY seem to hate service dogs so much. If I had been in a situation where I could have switched to a different hotel, I would have. She later tried to apologize, but it was too late. One desk person really loved the service dog and was very sweet with him.

We had an issue with our toilet clogging despite nothing in there that should’ve caused such an issue. Someone came up and spent several minutes plunging and made a huge mess and didn’t solve the issue. He had to come back. It was embarrassing. Happened again, but at 11pm and desk person said no one was available and asked to wait til morning! Thankfully, issue resolved itself.

No instruction on how to work the hvac control box on wall. Heated towel rack was neat but hard to work that, too.

Keycards kept deactivating, creating a constant inconvenience of having to go back downstairs to get it fixed.

For the money, I’ve stayed at way worse.

2026-03-15 • via Nuitee
L
Lucille • couple • us
8
It was to short
Pros:

The bathroom has heat towels

Cons:

The ice machine just one in hotel it was downstairs

2026-03-14 • via Nuitee
A
Alfredo • couple • us
8
Pros:

The locations

Cons:

The rugs in the elevators is so dirty

2026-03-13 • via Nuitee
S
Silvia • couple • us
8
Pros:

Friendly staff and secure access to guests only.

Cons:

Parking lot available but not guaranteed just for guests as it’s shared with neighboring businesses

2026-03-12 • via Nuitee
D
daniele • couple • it
7
2026-03-12 • via Nuitee
C
Chris • solo_traveller • us
10
2026-03-12 • via Nuitee